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Delivery Manager

2 months ago


Darlington, United Kingdom HC One Full time
Are you passionate about driving technology change and transformation? Do you have a proven track record of managing complex projects and leading high-performing teams? If so, HC-One invites you to join our dynamic team as a Delivery Manager (Technology).

As the Delivery Manager (Technology) at HC-One, you will play a pivotal role in delivering strategically important technology change and transformation initiatives. This highly visible role involves regular interaction with stakeholders at all levels of the organisation, ensuring that our technology projects align with business objectives and drive growth and improvement across the company.

Key Responsibilities:
  • Change Management: Oversee the change process for your team, including delivery timescales and scheduling expectations. Provide thought leadership and ensure the adoption of best practices.
  • Project Leadership: Lead the successful delivery of projects within agreed scope, budget, timescales, and benefits. Manage a diverse portfolio of projects, ensuring alignment with our strategic goals.
  • Team Leadership: Lead and inspire high-performing teams, leveraging subject matter expertise to maximise performance. Foster a culture of excellence and a can-do attitude.
  • Strategic Planning: Define the overall strategy, coordinate deliveries against product roadmaps, and manage backlogs. Collaborate with the business to ensure roadmaps are defined, understood, and implemented effectively.
  • Stakeholder Communication: Engage with internal and external stakeholders, including designers, engineers, and SMEs, to ensure successful project delivery and clear communication of requirements.
  • Problem Solving: Navigate complexity and ambiguity, identifying opportunities and proposing innovative solutions to drive change across the organisation.
  • Documentation: Produce and maintain detailed project documentation, tracking tasks, resource requirements, dependencies, risks, and issues.



Educated to Degree level in a related discipline, or equivalent experience, and with APM or Prince2, you have over 5 years’ experience leading the delivery of enterprise-class services in a complex organisation while leading high-performance team and have managed the delivery of technologies and services including Data Centre, Networks, End User Compute, Property & Facilities

You are a creative problem solver and have a solutions-focused approach who can work on a varied and demanding portfolio, ensuring strategic initiatives are prioritised.  You have a proven high degree of accountability, commitment and responsibility and can build and maintain strong and effective working relationships and collaborate ideas from multiple stakeholders.

Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.

HC-One offers professional residential, nursing and specialist dementia care for older people. We aim to be the first choice care home in each community for Residents and Colleagues; we will achieve this mission through providing the kindest possible care to Residents in over 280 care homes across the United Kingdom.

We are very proud of our outstanding team at HC-One. They are caring, warm-hearted and professional people who have a clear understanding of our Residents individual needs, choices and wishes.

We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family.

What HC-One offer

Complimenting your salary, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career we will invest in you and you will enjoy additional support and benefits including:

  • Award-winning learning and development
  • 25 days annual leave
  • An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
  • GP online - providing around the clock GP consultation via an interactive app - available to you and your children under 16
  • Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners
  • Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues

We want you to have an amazing experience working at HC-One, starting with our commitment to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.