Supported Housing Support Worker

2 days ago


Eastbourne, United Kingdom YMCA DownsLink Group Full time

20 hours per week / £26,955 per annum pro rata / Permanent / working within Monday to Friday 9am-5pm (working pattern can be discussed at interview). This role is based on site in Eastbourne and will cover our Transitional services across Eastbourne, Bexhill, St Leonards and Hastings.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

YMCA East Sussex Transitional Housing provides accommodation over multiple properties across Eastbourne, Bexhill, St Leonards and Hastings to 130 clients aged between 18-35 years. We provide support to our clients to help them build essential life skills, identify their goals and work towards aspirations so they can move on to live independently and lead fulfilling lives.

In delivering the role, you will work with the Deputy Supported Housing Manager and the wider housing team to provide effective day to day management of our transitional accommodation service. You will have your own caseload of residents, working creatively and effectively alongside young people to develop their assets and talents and to acquire the skills they need to live independent and fulfilling lives. You will contribute to the smooth and safe running of the service by providing consistency and reliability. You will have a calm, yet assertive manner, being able to handle potentially difficult situations. You will also support young people to safeguard themselves against abuse and risk. 

There will be times when lone working will be a requirement for this role.

ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people and will be able to actively encourage residents into education, training, and employment. 

Ideally, you will have knowledge and experience of working with young people, knowledge of housing and welfare benefits, along with an awareness of all aspects of safeguarding. You will already be a team player but also able to work on your own initiative, an effective communicator who is able to deliver robust, clear handovers and build strong relationships with other members of your team.


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