Training/Social Media Project Support Worker

3 weeks ago

Birmingham, United Kingdom Birmingham Community Healthcare NHS FT Full time

Job summary

Do you have an interest in social media? Do you have interest and skills in editing videos? Would you like to work in a cutting edge team? This might be the job for you

An exciting opportunity has arisen for a Training/Social Media Project Support Worker to join the team within the Access to Communication and Technology Service.

Access to Communication and Technology is a specialist electronic assistive technology service, which is based at the West Midlands Rehabilitation Centre, Selly Oak, Birmingham B29 6JA. We are a service made up of clinicians (Occupational Therapist, Speech and Language Therapists, Health Care Scientists and assistants), technicians, stock and admin staff providing specialist assessment, set up, provision and maintenance of electronic assistive technology to meet the needs of children and adults who require Augmentative and Alternative Communication (AAC) and Environmental Control (EC).

We are a friendly, enthusiastic, experienced and supportive team who work collaboratively as part of a national network of similar services, all funded by NHS England.

You will be supervised by a Speech and Language Therapist and work alongside the clinical support team.

The post holder will need to work independently and travel widely within the West Midlands region and therefore being a car driver is essential.

Main duties of the job

To assist in the organisation of a wide range of training events and courses offered and hosted by Access to Communication and Technology as an NHSE provider of specialist Assistive Technology services. This will include supporting production and launching of new E Learning packages. Where needed, the post holder will also support the clinical team to deliver elements of training to stakeholders, clients, their families and carers set up training equipment such as laptop, projectors, ensure training materials are available , develop training resources , and deliver elements of training supported by clinical staff To support the setting up and management of social media platforms and the website for ACT to promote the service and training available.

About us

Be Part of Our Team...

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

Job description

Job responsibilities

1. Support the facilitation and hosting of training courses within ACT and in other venues across the West Midlands, including room bookings, ordering lunches (as required), preparing resource packs, setting rooms up on the day, meeting and greeting course participants etc.

2. Utilising good organisational skills to ensure that course and follow-up to courses are delivered in a timely and professional way

3. Support ACT clinical teams to develop course materials, resources and packs

4. Support the production of new E Learning packages including filming and editing video clips and setting up other formats.

5. Support the advertisement and marketing of courses offered by ACT, including on BCHC website and other social media platforms.

6. Support the set up and ongoing management of ACT's social media platforms.

7. Support the updating and development of the ACT website.

8. Manage all course bookings including payments, where applicable using established information systems. Monitor and review bookings and ensure colleagues delivering the training receive appropriate information relating to course attendees.

9. Work with the ACT technical teams to set up demonstration equipment software and hardware products for courses and demonstrations. Support the team to demonstrate key features and methods of altering equipment features to meet the needs of people with disabilities.

10. Order stationery and other equipment required for the training courses including loan equipment from Assistive Technology companies.

11. Work under direction, to deliver pre-determined course content to support the learning of local teams and other stakeholders in the use Assistive Technology equipment, including facilitation of small group work.

12. Liaise with Assistive Technology companies and other related companies/organisations to host training led by them.

13. Support the booking and running of product demonstrations and other updates by Assistive Technology and related companies/organisations to ACT team.

14. Use appropriate computer software packages (, Microsoft Word, Excel, Access, PowerPoint, Outlook) to manage bookings manage training resources create course packs, manage the training calendar.

15. Develop skills in understanding assistive technology and how it can be used in straightforward ways to support the needs of people with disabilities.

16. Work with the ACT team to collect and collate statistical data, record and manage training outcomes /evaluation.

17. Support ACT staff with regard to organising their own training needs maintain staff training records.

Person Specification

Qualifications

Essential

Good education to GCSE level, including Maths and English A level (or equivalent and/or above) in one or more of the areas of Business, IT, Media Studies, Digital Technologies, Film Studies, English, Psychology, Health Care.

Experience

Essential

Relevant experience in organizing, bookings and hosting group events. Relevant experience in setting up setting up training resources. Relevant experience in social media use

Desirable

Relevant experience of speaking to small groups of people Relevant experience of working within the NHS or with people with disabilities Relevant experience of working in production or media

Skills and knowledge

Essential

Relevant experience of working in production or media Excellent communication and interpersonal skills- face-to-face, on the telephone and via electronic media ( email, social media) Competent in the use of Microsoft Office software Competent in use of social media

Desirable

Awareness of complex disability including communication disability

Personal qualities

Essential

Ability to prioritise own workload/ manage own time Strong organisational skills

Desirable

Negotiation skills

Other job requirements

Essential

Independently mobile to travel across the Trust

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