Medical Secretary

3 weeks ago


Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

Job summary

To provide a comprehensive and efficient medical secretary service for the Department of Haematology and to provide the highest standard of care to all patients and thus contribute to the overall efficiency and development of the service.

The post holder will be required to work closely with the clinical team to develop a clear understanding of the clinical service and provide a very high standard of secretarial work.

The post holder will be required to be flexible to meet the needs of the service.

Main duties of the job

To provide a comprehensive secretarial service to the Department in line with existing and changing requirements. Assist consultants with diary management, arranging meetings and appointments as required. Type patient letters relating to clinic appointments, test results, re-referrals, discharge summaries or any other patient & non-patient related correspondence from audio, shorthand, longhand, or verbal dictation in line with Trust guidelines. Action e-mail, voicemail, post, telephone calls, messages and photocopying. Ensure the patient 18 week pathway is monitored and observed at all times during all process undertaken in this role. This will include actively managing the 18 week pathway on return of test results.

About us

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification

Qualifications

Essential

5 GCSEs Grade C/4 or above including English and Maths or equivalent experience 2 "A" levels or NVQ level 3 in a relevant subject, or equivalent experience

Desirable

Experience of further academic study Evidence of further study in customer care

Experience

Essential

Experience in a relevant NHS role medical secretarial experience Knowledge of the principles of 18 week and cancer pathways Knowledge of medical terminology Use of Patient Database's /Customer Interfaces Previous work with computer systems

Desirable

Minute taking Experience of MDT

Special Skills/Aptitudes

Essential

Excellent verbal and written communication skills Communicate effectively with colleagues and patients Ability to work both as part of a team and independently Ability to organise and prioritise own workload, to meet varying deadlines Is able to adapt to new working practices and suggest change to improve existing systems and processes Ability to work accurately and precisely whilst maintaining a fast pace Knowledge of office practice and procedures Knowledge of Microsoft Office Packages

Further Training

Essential

Digital dictation/Transcription training

Desirable

Lorenzo Training

Other Factors

Essential

Ability to work flexibly Demonstrate an understanding of confidentiality.
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