GP Assistant
2 weeks ago
Job summary
Pendle East PCN are looking to recruit a full time innovative GP Assistant who will be deployed to work, and be based in a GP surgery that forms part of our PCN. This is an exciting new role that is designed to support our GPs with the smooth running of clinics whilst supporting the Management Team. GP Assistants will be trained to undertake routine clinical observations and administrative tasks on behalf of the GP which will free up GP time to focus on patients and improve the patient experience. The successful post holder will be supported to complete an accredited Health Education England training programme and achieve a formal certification.
Main duties of the job
The main responsibilities and duties of the GP Assistant role will be tailored based on level of skill and experience, but will include, some but not all:
Arranging appointments, referrals, tests and follow up appointments of patients Completing simple clinical observations /investigations as directed locally, such as dipstick urine. Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc. Explaining treatment procedures to patients. Sorting clinical post and prioritising for the GP. Signposting some post to other members of staff. Extracting information from clinical letters that needs coding; adding this to patient notes. Supporting with QOF and IIF reviews. Completing requests for safeguarding information to other agencies Signposting e-Consult / online patients requests to the most appropriate person Filing blood results as per GP Practice protocol Completing audits as and when required by the surgery Assisting with Call/Recall for QOF, NHS health checks etc IT troubleshooting and problem solving, support Practice with induction of new computer systems Supporting the Management Team with reviewing and updating Practice Policies Supporting Clinical team with administrative duties; stock & ordering, equipment checks Any other business as directed by the Practice Manager
About us
We are excited to be recruiting a GP Assistant to be part of Pendle East Primary Care Network (PCN), which is a collaboration of 5 GP Practices within the Lancashire/Yorkshire border who collectively care for over 47,000 patients. The PCN member practices are located on 4 sites: 2 GP Practices within a large modern purpose-built building and 3 GP Practices a short drive away. The PCN is determined to meet the challenges of modern primary care by working innovatively and growing our multi-disciplinary team to provide a holistic approach to our patient population. The PCN team already includes; Social Prescribing Link Workers, Health & Wellbeing Coaches, Clinical Pharmacists, Paramedics, Mental Health Practitioners, a Physician Associate and Care Coordinators.
Job description
Job responsibilities
GP Assistants will be required to:
Work with your Line Manager to undertake continual personal and professional development, taking an active part in reviewing and developing the role responsibilities
Adhere to organisational policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety
Participate in the delivery of formal education programmes
The above is not an exhaustive list. The successful candidate may be asked to complete tasks in line with the overall objectives of the organisation and PCN agenda. These duties will be reviewed regularly with the job holder with an aim of developing the scope of the role.
Person Specification
Experience
Essential
- Experience of working in general practice / primary care - Administrative experience and good organisational skills - Ability to understand the need to always maintain confidentiality and data security - Ability to multi-task and to work under pressure - Ability to work in a team as well as being comfortable working independently - Excellent communication skills and empathy with patients - Knowledge of clinical coding - Demonstrates values and behaviours that promote collaborative working - Able to apply confidentiality, tact and diplomacy in conducting the duties required of this role
Desirable
- Grade A-C in GCSE Maths & English or equivalent - Experience in using EMIS - An ability to think on your feet - Knowledge of referral processes within primary care-
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