Supply Chain Operations Manager

4 months ago

Yeovil, United Kingdom Screwfix Full time

Overview

It’s a great time to join Screwfix. Thanks to the hard work of our team and record-breaking sales, we’re proud to be one of the fastest-growing retailers in the UK. And we want to pass that growth onto you.

Are you a dynamic leader with a passion for optimizing supply chain operations? Join our team as a Supply Chain Operations Manager and drive our central SC operations to new heights

As a key member of our Supply Chain leadership team, you will work closely with the Director of Supply Chain to deliver overarching functional goals. You will lead a large team responsible for logistics planning, store replenishment, import operations, and continuous improvement, ensuring exceptional service levels in our trade counters and home delivery channels.

We believe that a hybrid, flexible working approach offers you – and your colleagues – the best of both worlds. Face-to-face collaboration is an integral part of our warm, friendly culture, so you’ll work from our head office three days a week, working flexibly around our core working hours of 10am-3pm. Beyond that, how, when and where you work is up to you. With a subsidised canteen, free parking and a comfortable, relaxed environment, we’ve worked hard to build an office you’ll want to work in. We also know that, when it comes to school pick-ups and home deliveries, it’s nice to have the flexibility to do both.

Responsibilities

Leadership: Directly accountable for all aspects of central supply chain operations, leading a large team responsible for outbound event planning, continuous improvement, SC systems, and direct import planning. Strategic Planning: Collaborate with the Director of Supply Chain to set future strategic objectives and build strong relationships with key stakeholders, including Retail, Commercial, Screwfix & KF Group logistics, and our 3PL. Communication: Effectively communicate across the business, including with senior colleagues and board directors. Forecasting & Planning: Use financial forecasts and other metrics to plan outbound volume & cube to our Trade Counters, ensuring high store service levels while managing costs. Collaboration: Work closely with the Commercial Planning function to support key trading events, seasonality, range changes, and promotional activity. Operational Excellence: Partner with SC, Commercial, and Logistics teams to anticipate future space requirements, support international expansion, and optimize inventory flow. Continuous Improvement: Lead the development and governance of supply chain systems, ensuring they deliver optimal outcomes for the customer and business.

Qualifications

Values & Behaviours:

Stay abreast of industry best practices and inspire your team to prioritize customer needs. Balance strategy and execution, managing competing priorities and encouraging cross-functional collaboration. Drive engagement and development within your team, maintaining a robust succession plan and fostering a healthy talent pipeline.

Required Skills & Experience:

Extensive experience in Supply Chain, preferably in an omnichannel retail or manufacturing environment. Proven track record in driving stock efficiency and managing cost to serve. Strong problem-solving skills and experience in implementing process improvements. Demonstrated ability to lead a large team and develop team capability. Highly numerate, with strong financial, sales, and commercial acumen. Excellent communication skills, both written and verbal, with the ability to influence at all levels.

Join us and be a part of a dynamic team committed to excellence in supply chain operations. 

What’s in it for me?

You do your best when you feel your best, so we’ve chosen benefits that truly matter and support your wellbeing.

Subsidised canteen: We offer a great selection of hot and cold food at our subsidised canteen, as well as a warm, inviting place for you to eat. So whether you prefer a packed lunch or an easy life, we cater to all.

Free parking: No one wants to spend their mornings circling around the car park. So whether you have a work vehicle or not, there’ll always be a free spot for you and your car.

Parental leave policy: We offer Enhanced Family Leave for our UK and ROI based colleagues. Our policies and resources are inclusive for all parents and include enhanced pay terms and generous leave policies. We’ve put everything we think you should know on our dedicated intranet page, ready for when you need it. Find out more on our website.

Other benefits:

Award-Winning Pension Scheme 20% Discounts at Screwfix & B&Q, plus discounts at other High-Street Retailers Company Bonus  Company Car  Award-Winning Apprenticeship Schemes MyGym discounts Cycle-to-Work Scheme Enhanced Family leave Retail Trust counselling services Life cover

Sustainability at Screwfix

We’re committed to building a better future for our community and our planet. That’s why we’re doing everything we can in six key areas: eliminating carbon emissions, reducing and recycling waste, sourcing responsibly, keeping products in use for longer, selling more sustainable products and providing sustainable packaging. We’re on a mission to put sustainability at the forefront of everything we do. Join us.

We’ve worked hard to create a culture of inclusivity and genuine community. We’re a company built on teamwork, and the best teams are ones in which everyone can share their view. Whatever your background, however you identify, you’ll be listened to, encouraged, and given the tools and training you need to get ahead. You’ll always know where you are with us. We’re open. We’re fair. And we believe in opportunities for everyone.

We believe in equity for all.

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