Hotel Duty Manager

3 weeks ago

Edinburgh, United Kingdom Aimbridge Hospitality Full time

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.

What is in it for you?

As part of the Aimbridge team, you will have access to a suite of benefits that include

  • Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
  • Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
  • 24/7 access to our employee assistance programme
  • Career and lifestyle breaks – Allowing you to take time off for key life events.
  • Volunteer days – Up to two days per year to support a charity of your choice
  • Staff meals on duty
  • Uncapped Incentives to recognise and reward your contributions

A day in the life of......

As  Duty Manager , you will assist the Guest Services Manager by supervising all aspects of your team, as well as assist overseeing any events within the hotel. You will maintain consistent standards of service, ensuring guest satisfaction whilst creating a working environment that supports our values.

Newly refurbished for 2024, the Mount Royal Hotel will be our flagship property based on Princes Street, Edinburgh. Situated in the heart of Edinburgh, overlooking Princes Street Gardens and across the gorge to Edinburgh Castle, the Mount Royal Hotel is ideally placed for making the most of Scotland's capital. 
The hotel has got 169 bedrooms and a restaurant and bar.

What do we need from you?

To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. 

You must have previous experience working in a customer facing role, ideally in a branded hospitality environment. Please note that we will only be accepting applicants who are age 18 or above.

At Aimbridge we believe personality is key, so it goes without saying that you will have bags of personality and a real flair for hospitality.

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