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Customer Liaison Consultant
5 months ago
Beyond Property, Purchasing, HR and IT, more than being part of our Finance or Marketing teams, beyond even Sales and Service, every role in every business area offers unique opportunities to make an impact on the future of mobility and the automotive industry.
WHAT TO EXPECT
An opportunity has arisen to join our team as a Customer Liaison Consultant to drive global sales of new bespoke vehicles and exceed company targets for volume and profit and deliver best in class experience/service.
You’ll build and maintain relationships with high net-worth clients whilst managing the incoming and ongoing bespoke customer enquiries.
This is unique position within JLR where you’ll interact directly with our very best clients, as well as retailers and market contacts. It’s part of a growing team, which are welcoming and very supportive of one another with potential opportunities to support the role through various events around the globe.
Key Accountabilities & Responsibilities:
Achievement of vehicle sales targets across all markets Management of relationships with all stakeholders Working and building relationships with markets/retailers to identify new sales opportunities Follow the bespoke customer journey adhering to customer first KPI’s Undertake any other work as directed by their line manager in connection with their job as may be requestedWHAT YOU’LL NEED
As the Customer Liaison Consultant, you’ll need the following knowledge, skills and experience:
This role may offer the opportunity for hybrid working where you can split your time between working from home and in the office. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees with more choice and flexibility around how, when and where they work, if suitable for their role. Further details can be discussed with the Hiring Manager at interview stage.
