Job Title: Receptionist

Contract: Full time, permanent, hours per week

Salary: £,-£, per annum

Location: Cambridge

Work Pattern: Monday-Friday, shifts between the hours of –

We currently have an opportunity to join our fantastic Reception team based in Cambridge.

As our Receptionist you will ensure a very warm welcome to our all our guests and colleagues with a high level of Reception service, whilst protecting the integrity of the building, is our priority.

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

About the role

Delivering high quality customer service in Reception administration which includes all relevant inboxes, as well as administration of additional tasks within the organisation, providing essential assistance to other departments and ensuring a welcoming and helpful experience for all our Guests and Colleagues. 

In order to be successful in this role:

Your exemplary organisational skills will enable you to thrive in a dynamic and challenging environment, where you can adapt swiftly to new situations A referral point for staff and colleagues within the organisation and supporting the business by providing a contact point to All as and when required Managing the arrival and security of All to the company, operating card access system in line with company security policies. Provide an efficient switchboard service, re-directing all calls received to the correct destination and ensuring efficient customer service. Administration of Meeting room bookings, as required, authorising and overseeing customer focussed meeting facilities, managing hospitality requests and ensuring maximisation of the meeting room resources

About you

As an experienced Receptionist with a high level of customer service within a large busy company, you thrive on challenges and interaction with All people. 

You will need have strong communication skills (written and verbal) to ensure high level management of processing information.

The ability to remain calm, friendly and professional when working under pressure during peak times.

There is the opportunity to develop and grow within our department, whilst employed by our renowned Organisation.

For further information on this role, please refer to the Job Description attached at the end of the page.

Rewards and benefits

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

Group personal pension scheme Discretionary annual bonus Life assurance up to x annual salary Private medical and Permanent Health Insurance Green travel schemes days annual leave plus bank holidays

Ready to pursue your potential? Apply now.

We review applications on an ongoing basis, with a closing date for all applications being th September and interviews are scheduled to take place week commencing rd September. 

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

Please note, Cambridge University Press & Assessment is unable to issue sponsorship under the Skilled Worker Visa route for this role as it does not meet the minimum skill and/or salary requirements.

Why join us

Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together. Ensuring that everyone feels they belong is essential to who we are, and to the contribution we make to society and our planet.

We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.

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