Receptionist

3 weeks ago

Mansfield, United Kingdom PKF-Francis Clark Chartered accountants & business advisers Full time

In a nutshell

As the first point of contact, you’ll play a key role in shaping the experience of every employee, client and visitor who walks through the door.

You’ll provide a high quality, professional and efficient reception service, but your domain will stretch much further than this as you’ll be central to helping enhance the operational efficiency across the whole office.

If you’re passionate about delivering truly exceptional client and Business Support services, then we’d love to hear from you.

What you'll be doing day to day

You will play a pivotal role in creating a welcoming atmosphere for everyone who walks through our doors by preparing and managing the office throughout the day and carrying out Business Support duties that support your colleagues in their:

You will work independently, to manage the organisation of the office - opening, preparing and closing the office for the day Managing the Facilities and Property Compliance of the office Ensuring the provision of an efficient ‘front of house’ service Managing the recording and distribution of incoming and outgoing post General administration duties such as scanning, photocopying, binding documents and typing when required Managing data storage and retention in accordance with regulatory compliance Communicating regularly with colleagues around the Firm, to ensure the flow of information and standards are maintained Problem Solving and multi-tasking to ensure the rhythm of the office is maintained You may need to travel within the day to collect food required for meetings and/or events

About you

Has experience delivering a high standard of client care within professional services Excellent verbal and written communication skills, with the ability to communicate well at all levels Able to work independently and with initiative, as well as collaboratively within a team Can triage and prioritise work and communicate expectations clearly to stakeholders Self-motivated, punctual, highly organised with a keen eye for detail IT literate and able to use Microsoft Word, Excel and Outlook packages. Educated to GCSE level (or equivalent), with grades 4 (C) or above to include English and Maths. Reliable, presentable and courteous

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