Shift Manager Delivery Operations
2 weeks ago
Key job responsibilities
Monitor and audit plans for Delivery Service Partners, including staffing, schedules, quality initiatives, and performance levels
Promote best practice and continuous process improvements across your team in areas like health and safety and productivity
Ensure there is on-the-road capacity for deliveries including during peak business times
Help to pilot new service types on-site, such as electric vehicles and cargo bikes
Carry out performance reviews with Delivery Service Partners
A day in the life
On a daily basis, you’ll manage a specific sortation area that handles parcels or parcel delivery. You'll be based at one of our operational sites and work on a variety of shifts. You’ll help your team stay safe and meet their productivity goals by promoting a culture of best practice and making sure it’s upheld by everyone. You’ll also work with a variety of delivery service partners to get packages out to customers.
When you’re not completing on-the-ground tasks, you’ll work on implementing the operational plan for your department and assist with multiple continuous improvement projects throughout the year.
We are open to hiring candidates to work out of one of the following locations:
Lutterworth, GBR
BASIC QUALIFICATIONS
A degreeRelevant experience in using data or anecdotal evidence to influence business decisions
Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Advanced proficiency in written and spoken English
PREFERRED QUALIFICATIONS
Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.Relevant experience of communicating with internal and external stakeholders
Experience in a logistical working environment
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