Food & Beverage Supervisor

3 weeks ago

Cheltenham, United Kingdom Eden Hotel Collection Full time

*2024 Winners of the Springboard Excellence awards in Employee Engagement & Health/Wellbeing*

What you’ll be doing?

As Food & Beverage Supervisor, you will work alongside the Restaurant and Bar teams overseeing all elements of our multi outlet operation from dining to bar, lounge, and afternoon tea service. You will work alongside our team to craft and design the operational delivery behind food concepts - leading by example to deliver intuitive and memorable service to all our guests.

You will inspire the team with clarity and confidence, ensuring the department is prepared and organised whilst also assisting the Managers with ensuring all guests are happy and receiving the best possible service.

What you’ll need to be a great Food & Beverage Supervisor?

To be professional, knowledgeable and dedicated to delivering first class experiences to guests; high standards will be second nature to you; Comfortable working within a volume led environment, as well as more intimate dining settings; The ability to lead a team of between 30+ team members, demonstrating strong leadership skills; with proven experience of team retention;
Excellent communication skills, and level of English – both written and spoken; with the confidence to build relationships with the wider hotel team and guests; To enjoy working in a fast paced environment with a ‘can do’ attitude & to love the buzz of being busy; Experience working within an environment within the consortia's of Pride of Britain, Relais & Chateaux or Small Luxury Hotels of the World would be ideal;

What’s in it for you?

Our bespoke Eden Extra’s benefits platform offers:

Enhanced annual leave - 31 days annual leave entitlement, rising to 33 days with service; Fairly distributed Service Charge/Gratuities paid monthly; Discounts and cashback across 800 high street and food retailers, gyms, days out, restaurants/takeaways and utilities. Access to our wellbeing centre with Hello Fresh Recipes, fitness video’s and money management tools; Cycle to Work Scheme and Electric Vehicle Lease Scheme; Health plans for dental, optical, alternative health care + 24 hour GP access; Discounted stays, spa treatments, golf and leisure access across EHC properties; Support via our Wellbeing Strategy based on Money, Mind, Body & Heart; anything from financial wellbeing to domestic violence and family friendly policies; we genuinely CARE about our people; Access to Eden Engage – our employee portal with regular team news; Grow with us via apprenticeships and bespoke leadership programmes – RISE & THRIVE; Enhanced familyfriendly policies- we want to help you feel fully supported during anysignificant life events.  Return to work financial support for those returningfrom maternity leave; You’ll also get free parking, meals on duty, uniform etc….but you already knew that, right?

Our culture focuses on collaborationso we regularly involve our teams in helping to shape this via:

- An opinion that counts….regular surveys and forums that ask YOU for YOURopinion;

- A ‘You said, we did’ approach so that you know we’re taking your feedbackseriously;

- A commitment to Sustainability & Wellbeing with employee champions in everyhotel & HQ;

 We are proud to be members of the Hoteliers Charter and arecommitted to providing a great place towork with our teams at the heart of all we do – we lead with a values ledapproachbasedon Heart, Honesty, Spirit and Team, which were written ‘by our peoplefor our people’. Testament tothis is our multi award wins in employee wellbeing and engagement. 

Eden Hotel Collection is apassionate advocate of providing equitable workplace’s, as such we seek torecruit, develop and retain the most talented people from a variety ofbackgrounds, perspectives, and skills. We therefore encourage applications fromall genders, races, religions, ages and sexual orientations, as well asparents, people living with disabilities, and any other groups that could bringdiverse perspectives to EHC.

INDHP

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