GP Assistant

2 weeks ago

Cockermouth, United Kingdom Castlegate & Derwent Surgery Full time

Job summary

Castlegate& Derwent Surgery is currently recruiting a GP Assistant on behalf of Cockermouth & Maryport PCN, a network of two GPpractices. This role combines clinical and administrative skills whilst working collaboratively to look after the health and wellbeing of ourlocal population.

This is an exciting opportunity for a General PracticeAssistant (GPA) to join our friendly and dynamic team.

Interviews to be held on Thursday 1st August 2024

Main duties of the job

We are lookingfor a highly motivated individual who will work as part of a multi-disciplinaryteam to provide support across the practice/PCN in:

Completing simple clinical observations, investigations & support Youwill have excellent organisational, interpersonal and communication skillstogether with a good working knowledge of primary care and the challengesfacing patient care in the NHS. Your hours will include Extended Access Working outside of normal surgery hours 18:30-20:00 once weekly on a 3-week pattern and Saturday working 09:00-17:00 on a 4-week rota is required

About us

Castlegate & Derwent Surgery is a visionary forward thinking practice located in Cockermouth, in the heart of the Lake District with a growing population of 18180 patients.

We arecommitted to giving our patients the highest quality service by maintaining acaring, respectful and mutual confidence between Doctor and Patient. We have 7 GPpartners working closely with 7 salaried GPs and a dedicated Practice teamwhich includes a Paramedic, 3 Advanced Nurse Practitioners, a team of PracticeNurses, Treatment room Nurses, GPAs, Social Prescriber and Care Coordinatorsand are supported by Admin and Reception staff.

Job description

Job responsibilities

DUTIES & RESPONSIBILITIES

Job Summary:

A GPA role combines the clinical skills of a Health Care Assistant (HCA) with the administrative skills required to support the smooth running of clinics.

Main duties/Key tasks:

Completing simple clinical observations /investigations as directed locally, such as dipstick urine, taking blood pressure, ECG, phlebotomy Supporting the GP with immunisations/wound care Take basic readings in readiness for a GP appointment; Extracting all information from clinical letters that needs coding and adding to notes Dealing with routine clinical post directly DNA letters, 2WW etc. Arranging appointments, referrals, tests and follow up appointments for patients Processing and following up referrals as required Work alongside wider practice and PCN teams who support GP administration to ensure a joined up approach and communication

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to Practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development The completion of all electronic training identified as relevant to the role. Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Track and record evidence of their experience against the national competency framework

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly Work effectively with individuals in other agencies to meet patient needs

Contribution to the Implementation of Services:

The post-holder will:

Apply Practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate

Immunisation :

Due to exposure to patients and potential risks that presents it will be a requirement of the postholder to have / have had the following immunisations:

Influenza COVID in line with national guidance Hepatitis B

This is not an exhaustive description of your job you may be required, from time to time, to fulfil other tasks within your capabilities and commensurate with the post.

Person Specification

Qualifications

Essential

Phlebotomy Qualification English & Maths GCSE (or equivalent)

Desirable

Reception or Administrative training Care Certificate Qualification NVQ Level 2 in Health & Social Care ( or equivalent)

Experience

Essential

Experience of working as part of a team Experience of working in Primary Care of similar NHS setting Basic Clinical experience Phlebotomy, taking blood pressure, urine dipstick.

Desirable

Experience of using EMIS Web system

Personal Attributes

Essential

Understanding, acceptance and adherence to the need for strict confidentiality. Ability to provide quality care Good interpersonal and communication skills Good organisational skills Good team working skills Able to work on own initiative Able to work under pressure and remain calm Flexible and adaptable

Desirable

Excellent IT skills

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