Sendaways Administrator

Job: Sendaways Administrator (Maternity Cover)

Responsible to: Administration Manager

Accountable to: Laboratory Operations Director

Salary: £25,000 per annum

Main Purpose of Job

To provide an efficient and high quality service to internal and external clients needing Slides/ Blocks

material.

Duties and Responsibilities

1) First point of contact for requests of Slide/Blocks material.

2) Deal with Caris Oncotype requests.

3) Deal with requests for Internal MDT meetings

4) Ordering material from Cellnass

5) Dealing with urgent requests for histopathology material –getting familiar with the filing system so that

the requests are dealt with as quickly as possible.

6) Using royal mail or a courier service to send packages containing pathology material. – Method is

dependant on how urgent the request is.

7) Prioritising requests as some are more urgent than others. This is so that all requests are dealt with

efficiently and complaints are prevented.

8) Communicating with clients/ pathologists and the lab via email and/or over the phone regarding

requests, again so everything is dealt with efficiently and correctly.

9) Using the systems and excel spread sheets to always keep track of what has been sent/ received so

that everyone is aware of the whereabouts of materials.

10) To assist in ensuring new staff / temporary staff receive adequate training, support and guidance.

11) Applying yourself to be aware, efficient and generally helpful with the use of your initiative in

accomplishing additional tasks around the office.

12) Follow instructions given by the Office Manager / Laboratory Operations Manager.

13) To refer problems (where necessary) to the Office Manager / Laboratory Operations Manager.

14) To take part in annual appraisals

Other duties will include:

15) Answering telephones calls and emails to colleagues and clients

16) Archiving of cartridges and any unnecessary items

17) Participating in regular office meetings

18) Offering suggestions for things that will benefit the office and your team

19) At times it may be necessary to stay later to complete tasks (report to office manager)

20) Vigilant in completing tasks independently and seeing if there is anything additional to be completed.

21) Show a willingness to help.

22) Perform well under pressure, consider your staff peers and always be well presented.

Requirements

Person Specification

• Microsoft Office (inclusive of Word, excel, and highly in Outlook)
• Ability to manage his/her own time and tasks.
• Ability to learn and implement procedures successfully and timely.
• Ability to work well with, and relate to others.
• Understanding of company health and safety and confidentiality policies
• Good communicator and very good telephone manner.
• Ability to work under pressure and deadlines
• Good written and vocal skills
• Well presented
• Professionalism at all times
• Work well in a team
• Flexible
• Willingness to help
• Good use of initiative and observant,
• Well-organized, tidiness, attentive and capable
• Considerate of your colleagues, understanding the pressures of expectations

Benefits

• Comprehensive benefits package, including healthcare and retirement plans
• Opportunities for career advancement and professional development
• Collaborative and supportive work environment within a leading diagnostic services provider
  
  

If you are a dynamic and ambitious individual with a passion for making a difference in healthcare, we invite you to join our team at Unilabs UK. Apply now to be part of our journey towards improving patient outcomes through innovative diagnostic solutions.