Field Service Engineer
5 months ago
Who we are
Every life is unique and so are you
At Dräger we protect, support and rescue lives day in and day out. We are interested in you if you have the desire to work for an organisation that does something more, something that is truly worth working for.
As an international leader in medical and safety technology, we develop pioneering devices, software, services and solutions that people around the world trust. Wherever Dräger products are used, it's about the most important thing: it's about life.
About the role
As a Draeger Field Service Engineer you will ensure service assistance & operational requirements as directed by geographically, by product line, by task, etc. delivering the highest level of customer satisfaction and achievement of the service operations goals & targets.
As a Draeger Field Service Engineer you will assist all Regional Service Managers, Team Leaders, Senior Engineers, or others such as Project Managers, Account Managers with duties and tasks as required to improve service performance and delivery of required projects & services across Draeger’s products.
Tasks and Responsibilities
1. Performs scheduled maintenance visits and corrective repairs as directed.
2. Performs warranty repairs as directed.
3. Performs installation and commissioning activities as directed.
4. Performs technical corrective actions as directed.
5. Feedback quality situation and issues from field to the Service Management
Team via regular meetings within local team.
6. Tracks installed base accuracy and reports variances to Service Support Team.
7. Provides support to sales for replacement / special sales programs.
8. Provides support to sales and marketing for congresses, exhibitions, demos, workshops etc.
9. Provides support to Lifecycle sales to develop contracts and assist in achievement of lifecycle business goals.
10. Maintains company assets & tools in accordance with company guidelines.
Shared responsibilities
All employees have a responsibility:
· To comply with the Integrated Management System (IMS) and minimise any impact on the environment whilst carrying out their duties.
· To ensure and promote safe working conditions for all employees, visitors and contractors by implementing, monitoring and complying with occupational health & safety provisions.
· To embed our WeLEAD competencies – I build trust, I create value for the customer, I enable others, I provide direction, I embrace diversity, I deliver results.
Reporting Relationships
Manager
Regional Service Manager
Size of team/environment
Team of regionally based field service engineers, typically around 20. All engineers report to Regional Service Managers via Team Leaders and are supported with Senior Engineers Specialists by product modality.
Role Requirements
Education/Qualifications
Ideally degree qualified in related subject such as electronics; electrical or computing studies with 3-5 years’ experience.Related Experience
Applicants for the position should have proven experience over a wide range of capital equipment & systems. Ideally with experience of safety related devices such and background.Skills, Special Competencies
Able to deliver a high level of customer care and develop long standing customer relationships. Ability to organise and prioritise to meet a wide range of diverse & demanding activities. Ability to work as part of a team. Resolve complex issues and excellent problem-solving skills. To be able to complete CCNSG plus any other required skill cards. To be eligible for registration to the VRCT scheme or similar professional body. To be reliable, honest & trustworthy and act as an ambassador for the company always. Communication skills Relevant IT experienceFrom hospitals to fire departments to industrial customers, people around the world rely on our products: cutting-edge technology that combines real engineering with the digital future. With over years of experience, passion and the bold ideas of more than 16, employees, we are committed to turning technology into ›technology for life‹.
Dräger‘s Benefits
27 days holiday plus bank holidays, with option to purchase up to 3 additional days Company car or monthly car payment allowance Discounted critical illness cover, dental cover and partner life assurance Healthcare cash plan Discounted shopping & leisure vouchers Cycle to Work Gym membership discounts – up to 25% Charity Giving schemeDräger‘s dedication
At Dräger we have a clear vision, to be an organisation with a working environment that includes a diverse mix of talented people who want to come, stay and grow.
We ensure candidates with the required qualifications and experience will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
All are welcome to apply.
-
Field Service Engineer
2 weeks ago
Hemel Hempstead, United Kingdom ADR Eng Specialists Ltd Full timeYour New Company A leading brand in the supply and maintenance of construction machinery across the UK What is on offer for the Field Service Engineer? * Salary – up to £37.5k * Medical and dental cash plan * Life assurance * Contribution Pension Scheme * Company Van * Door to door pay Main Responsibilities of the Field Service...
-
Field Service Engineer
2 months ago
Hemel Hempstead, United Kingdom CV-Library Full timeYour New Company A leading brand in the supply and maintenance of construction machinery across the UK What is on offer for the Field Service Engineer? * Salary – up to £37.5k * Medical and dental cash plan * Life assurance * Contribution Pension Scheme * Company Van * Door to door pay Main Responsibilities of the Field Service...
-
Field Service Engineer
6 months ago
Hemel Hempstead, United Kingdom The Retention Group Full time**Field Service Engineer (Training on Forklifts)** **Hemel Hempstead, St. Albans, Hatfield** **£32,000 - £33,000 + Training + Van + Bonus + Progression** Do you enjoy working on Cars or Motorbikes as a hobby? Would you like to be trained as a Field Service Engineer? This is a brilliant opportunity for someone who is mechanically minded and looking for...
-
Field Service Engineer
1 month ago
Hemel Hempstead, United Kingdom CV-Library Full timeField Service Engineer (Training on Forklifts) £35,000 - £40,000 (OTE £45-50K) + Bonus + Excellent Overtime Rates + Training + Progression + 33 Days Holiday + No Weekend Work + No Call Out + Company Vehicle Hemel Hempstead Are you a Service Engineer from a Forklift / Plant / HGV / Automotive background, looking to join a leading company...
-
Field Service Engineer
4 weeks ago
Hemel Hempstead, United Kingdom CV-Library Full timeField Service Engineer (Forklift Training) £35,000 - £40,000 (OTE £45-50K) + Bonus + Excellent Overtime Rates + Training + Progression + 33 Days Holiday + No Weekend Work + No Call Out + Company Vehicle Hemel Hempstead Are you a Maintenance / Service Engineer from a Forklift / Plant / HGV / Automotive background, looking to join a...
-
Field Service Engineer
2 months ago
Hemel Hempstead, United Kingdom KION Group Full timeTo carry out service and repairs to equipment on customer sites in a safe, professional and cost effective manner, maintaining documentation of all works carried out in line with Health and Safety and Quality procedures. What we offer: Linde Material Handling is one of the world's leading manufacturers of forklift trucks and warehouse equipment,...
-
Engineering Field Service Representative
2 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Rise Technical Recruitment Limited Full timeRise to the challenge of an Engineering Field Service Representative role in Hemel Hempstead, serving areas such as Watford, Luton, Enfield, Harlow, Aylesbury, Slough, Bedford, and Milton Keynes. Enjoy a salary range of £35,000 - £37,000 + performance-based bonuses.Your key responsibilities will be:Optimizing earnings through door-to-door pay...
-
Field Service Engineer
5 months ago
Hemel Hempstead, United Kingdom Dräger Full timeWho we are Every life is unique and so are you! At Dräger we protect, support and rescue lives day in and day out. We are interested in you if you have the desire to work for an organisation that does something more, something that is truly worth working for. As an international leader in medical and safety technology, we develop pioneering devices,...
-
Field Service Engineer
5 months ago
Hemel Hempstead, United Kingdom Dräger Full timeWho we are Every life is unique and so are you! At Dräger we protect, support and rescue lives day in and day out. We are interested in you if you have the desire to work for an organisation that does something more, something that is truly worth working for. As an international leader in medical and safety technology, we develop pioneering devices,...
-
Engineer III, Field Service
3 months ago
Hemel Hempstead, United Kingdom Thermo Fisher Scientific Full timeWhen you are part of Thermo Fisher Scientific, you will do challenging work, and join a team that values performance, quality, and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the...
-
Field Service Technician
1 month ago
Hemel Hempstead, Hertfordshire, United Kingdom Haier lnc. Full timeService Engineer - White Goods RoleWe are looking for a skilled Field Service Technician to join our team as a Service Engineer - White Goods. As a key member of our field service team, you will be responsible for providing exceptional service to our customers by ensuring their appliances are repaired or replaced efficiently.Key Responsibilities:Visit...
-
Field Service Technician
3 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Ernest Gordon Recruitment Limited Full timeEstablish a stable career with a leading company as a Field Service Engineer. You will be responsible for servicing and maintaining material handling equipment, working independently within a local patch. With opportunities for further training and progression, you can build a successful future in a dynamic industry.A minimum salary of £35,000 is on offer,...
-
Field Service Engineer
6 months ago
Hemel Hempstead, United Kingdom Smiths Detection Full timeSMITHS DETECTION MAKING THE WORLD A SAFER PLACE Every minute of every day, in nearly every country across the globe, Smiths Detection people and technology make the world a safer place. We safeguard people, business and infrastructure with the latest innovations and screening technology for aviation, ports, borders, defense, and security across 55 countries...
-
Technical Field Service Professional
4 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Future Engineering Full timeJob SummaryWe are seeking a highly skilled Technical Field Service Professional to join our team at Future Engineering in Hemel Hempstead.Key Responsibilities:Provide technical support and maintenance services to our customers.Diagnose and resolve complex technical issues related to our products.Work closely with our engineering teams to ensure seamless...
-
Field Service Engineer
3 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Dräger Full timeAbout the RoleWe are looking for a skilled Field Service Engineer to join our team at Dräger. As a key member of our service team, you will be responsible for ensuring the efficient operation of our capital equipment and systems.Key Responsibilities:Perform scheduled maintenance visits and corrective repairs as directed.Conduct warranty repairs and perform...
-
Field Service Engineer
4 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Smiths Detection Full timeAbout Smiths DetectionSmiths Detection is a global leader in providing innovative solutions for threat detection and screening. With a presence in 17 countries and six centers of research excellence, we impact critical systems every day, delivering life-changing innovation to safeguard the world from threats.Job DescriptionWe are seeking a highly skilled and...
-
Site Operations Engineer
2 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Food Service Logistics Full timeAbout UsWe are a leading logistics company specialising in delivering chilled and ambient goods across the UK for a well-known brand. Our commitment to operational excellence, safety, and compliance has earned us a reputation as a reliable partner in the industry.Job Description:We are seeking a skilled and proactive Site Maintenance Engineer to join our...
-
Hemel Hempstead, Hertfordshire, United Kingdom TRS Consulting Full timeA highly skilled Electrical Field Service Professional is sought after by TRS Consulting to support their gas detection systems. This exciting opportunity offers a competitive salary, bonus, and benefits package.Job OverviewIn this field service role, you will be responsible for delivering exceptional customer service levels while maintaining the highest...
-
Field Service Engineer
3 weeks ago
Hemel Hempstead, United Kingdom Smiths Detection Full timeJob DescriptionWe have an amazing opportunity right now to join our Service department based in the Gatwick region- covering customers such as Gatwick Airport. As a Field Service Engineer II, you'll be part of a supportive and collaborative team, committed to sharing knowledge and helping each other succeed. Your role involves troubleshooting, servicing,...
-
Principal Engineering Consultant
7 days ago
Hemel Hempstead, Hertfordshire, United Kingdom Service Care Solutions Full time**About the Role:**We are seeking an experienced Senior Structural Engineer to join our team at Service Care Solutions. This is a fantastic opportunity to work on various projects, utilizing your expertise in structural engineering design and analysis.About You:You hold a degree in Civil or Structural Engineering, or equivalent practical experience.You are a...