Healthcare Assistant

Job summary

HealthcareAssistant - Community - 18 hours (over 7 days)

Doyou have experience of working within Healthcare or Caring for others?

Haveyou worked alone or in a team within the community and home environment?

Canyou work flexible hours days/evenings?

Doyou drive a manual car/hold a full UK manual driving licence and business car insurance ?

If you have the ability to:

Providea consistently high standard of palliative and end of life nursing care keeping up the excellent reputation of the Hospice

Sensitively, care for clientsand their families in their own homes, respecting the privacy and dignity ofthe client and their families at all times

Communicate well both verballywith your client and their family but also in writing to the Home CareCoordinator/Community Services Manager

Main duties of the job

If you are a team player with a strong can do work ethic and ideally have worked previously within a care setting plus you can work flexibly across all hospice services and have a full UK manual driving licence we are looking for you

£22,383 per annum (pro rata) Hours: 18 hours flexible over 7 days, early( and late shift (

About us

Dr Kershaws is an independent Hospice serving the people of Oldham and surrounding districts and a registered Dr Kershaws patients are at the centre of everything we do. Since 1989, our mission has been to add quality to the lives of those with life limiting illness. Our values and principles of behaviour are key to all we do.

To achieve all this, we need enthusiastic, self-motivated and pro-active people with a desire to care for others, and who are reliable, interested in working in a healthcare setting and share our values.

Growing our Community-based team means we have a number of permanent roles available, full time or part time. Hours include evenings, weekends and bank holidays. Employee benefits include: Company Pension, 27 days holiday (pro-rata), unsocial hours payments, vehicle provision for community visits, Blue Light Card (discounts), and Wellbeing activities.

Job description

Job responsibilities

HEALTH CAREASSISTANT

ACCOUNTABLE TO: Directorof Clinical Services

RESPONSIBLE TO: Directorof Clinical Services

HOURS: Full / Part time

LOCATION: Dr Kershaws Hospice

ROLE SUMMARY : To work asa member of the Hospices

team to provide a consistently highstandardof direct nursing care to the patientand their significant others both in the Hospice and across community services

________________________________________________________________

MINIMUM REQUIREMENTS

Soundbasic education in English and Mathematics.NVQ level 2 in Health Care/ Care Certificate or equivalent desirable

Previousexperience in palliative care setting desirable.

DUTIES AND RESPONSIBILITIES

1.Towork with the multidisciplinary team assisting to achieve a consistently highstandard of care for patients and their significant others both in the Hospiceand community services.

apply the Hospice values and principles of behavior to uphold the goodreputation of the Hospice

develop good communications with the patient and the family passing on allrelevant information to the Nurse in Charge.

inform Nurse in Charge of any change in the patients condition.

liaise with the Hospice staff as necessary to maintain the comfort and well-beingof the client.

respect the privacy and dignity of the patient and their significant others atall times.

7. Givingand receiving telephone messages, following liaison with Nurse in Charge

8.Tocarry out nursing practices for the patient in accordance with Hospice policy.

know and carry out agreed procedures for the care and custody of patientsvaluables and property.

10. Toescort patients as requested by Nurse in Charge.

11.Toobserve and adhere to Hospice fire precautions.

report all accidents, incidents, hazards or complaints to the Nurse in Charge.

exercise care and economy in the use of property and equipment.

14. Maintenanceof general tidiness throughout the Hospice including patient equipment.

respect the particular needs of patients.

be involved in verbal and written reports with supervision as needed. Ensuring all communication is of a highstandard.

with the investigation of accidents and untoward occurrences. Ensuring that Hospice policy is adhered to.

18. Attendingstaff meetings and discussion groups as required.

19. Participatingin in-service training programme.

20. Inaccordance with the Health and Safety at Work Act, taking all precautions toprovide a safe environment for patients and colleagues.

21.Acceptingopportunities to attend study days or educational visits. Completion ofMandatory Training.

22. Reportingany defective equipment to the person in charge.

23.Relayingany queries or concerns from the client or their families to the Nurse inCharge.

24. Respectingat all times the need to maintain confidentiality regarding all patientinformation.

25. Assistwith the promotion of good staff morale.Give support and help to others as appropriate.

26.Adhereto the Hospice a No Smoking policy

Volunteers

DrKershaws Hospice is generously supported through its active volunteers whowork alongside employees of the Hospice, across all departments, helping tofulfil the needs of the services.

Aspart of all roles at the Hospice, it is expected that all post holders committo assisting and supporting volunteers to perform their roles to the best oftheir ability. In addition, it may be required of the post holder to actas a volunteer lead if identified with the Volunteer Co-coordinator, asappropriate.

Health and Safety/Security

1.Tobe familiar with all requirements of the Health and Safety at Works Acts andthe Hospice Health & Safety policies and regulations applicable to thepost.

2.Toco-operate actively with the nominated Health & Safety person in achievingthe aims of the Hospice Health & Safety Policy, Fire Regulations, relatedissues and various procedures and ensure the legal requirements are met.

3.Totake responsible care for the health and safety of themselves and of others whomay be affected by their acts or omission, and comply with the Health andSafety legislation.

4.Towear appropriate safety clothing and use appropriate safety devices asrequires, and not to interfere with or misuse anything which is provided in theinterests of health and safety.

5.Toreport and co-operate with the investigation of all incidents and accidentsthat have led to or may lead to injury and to report all hazards or shortcomingin the protection arrangements.

6.Toensure as far as predictable that all materials used within the Hospice and itssubsidiaries for fundraising activities are properly stored, used and disposedof and that any items of equipment are properly tested, used, maintained andrepaired as necessary.

7.Tooversee Risk Management Assessments and ensure outcomes are acted upon.

Education & Training

Thepost holder will:

1.Participatein the hospice appraisal system.

2.Tomaintain high professional standards and to continue own personal andprofessional development.

3.Assistin teaching and supervision of other members of staff and volunteers.

4.Participatein the orientation of new staff.

5.Attendall mandatory training/update sessions.

General

1. Confidentiality- It is a condition of employment that staff will not disclose any informationobtained in the course of their duties other than to those entitled to receiveit. The post holder must ensure that theconfidentiality of personal data remains secure and the terms of the DataProtection Act and relevant Hospice policies are met in respect of informationheld on the Hospice computer system.

2. EqualOpportunities The Hospice is committed to equality of opportunity. All staff are required to comply with currentlegislation and Hospice policies.

3. Healthand Safety Staff must ensure they are familiar with the requirements of theHealth and Safety Work Act (1974) and the Hospice Health and Safety policiesand regulations applicable to their post.

4. Safeguarding Dr Kershaws Hospice is committed to safeguarding adults and children andexpects all staff to share in this commitment.Staff have a responsibility to ensure that they are aware of specificduties relating to their role and should familiarise themselves with theHospice safeguarding policy. Regularsafeguarding training updates will be held and are mandatory for all staff.

Theabove indicates the main duties that may be reviewed in the light of experienceand developments within the service. Anyreview will be undertaken in conjunction with the post holder.

The job description for this postis not exhaustive and will be subject to review from time to time in accordancewith development and changes, if any, by the Hospice Senior Management Team inconsultation with the post holder.

This document is a guideline to thegeneral scope of duties involved and it is not intended as a rigid inflexiblespecification.

Due to the nature of the organisation you will undertake any otherreasonable tasks or duties that are deemed to be within your capability, tomeet the needs of the organisations services and/or directed by a seniormanager to whom you have a reporting relationship.

PERSON SPECIFICATION

The personspecification should set out the qualifications, experience, skills, knowledge,personal attributes, interests, and other requirements, which the post holderrequires to perform the job to a satisfactory level.

Job Title:

Healthcare Assistant

ESSENTIAL DESIRABLE METHOD OF ASSESSMENT QUALIFICATIONS

Sound basic education in English and Mathematics.

NVQ level 2 in Health Care/ Care Certificate

Willingness to undertake relevant further study or training as required for the post

NVQ2 in Customer Care.

Working towards or have achieved NVQ2 in Direct Care or equivalent

Previous experience in palliative care setting desirable.

Certificates

EXPERIENCE

Ability to work in a team or alone as required.

Previous experience in working in a caring capacity.

Application Form

Interview

References

SKILLS/

KNOWLEDGE

Excellent communication skills (written & verbal)

Ability to liaise with clients and others in a sensitive manner

Ability to follow protocols and procedures

IT basic keyboard skills

Application Form

Interview

References

PERSONAL QUALITIES

Desire to care for people.

Interest in working in a healthcare setting.

Kind & Caring

Reliable

Application Form

Interview

References

OTHER

(Please Specify)

License to drive

Willingness to work flexible across evenings and weekends

Application Form

Interview

Document Check

Person Specification

Qualifications

Essential

Sound basic education in English and Mathematics. NVQ level 2 in Health Care/ Care Certificate Willingness to undertake relevant further study or training as required for the post

Desirable

NVQ2 in Customer Care. Working towards or have achieved NVQ2 in Direct Care or equivalent Previous experience in palliative care setting desirable.

Experience

Essential

Ability to work in a team or alone as required.

Desirable

Previous experience in working in a caring capacity.

Skills and Knowledge

Essential

Excellent communication skills (written & verbal) Ability to liaise with clients and others in a sensitive manner Ability to follow protocols and procedures

Desirable

IT basic keyboard skills

Personal Charaterisitics

Essential

Desire to care for people. Interest in working in a healthcare setting. Kind & Caring Reliable

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