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Waiter/Waitress
4 months ago
We are a four star adults only hotel overlooking Fistral Beach, home to award winning Fistral Spa as well as two rosette Dune Restaurant.
We cater exclusively for adults and our award winning bar list is the perfect accompaniment to the jaw dropping ocean views.
Role & Responsibilities:
To ensure all of our guests receive a warm welcome and are
treated to the up most hospitality and care during their stay with us – we aim
to provide an unforgettable experience- To ensure all complaints are minimised and handles
professionally as in accordance with our policies - To work in line with company policies and manuals
- Work with the Food and Beverage Manager & Supervisor to
maximise sales performance and achieve sales in line with targets - Ensure effective control of stock and staff costs in the
Restaurant Managers& Supervisor absence. - To follow all hotel policies as outlined in your training
manual: - Serve food and drinks, quickly and efficiently, meeting our five
star standards. - Keep up to date with current promotions and new products
- Make customers aware of offers on our great food and drink
range - To assist in any function or events set ups in accordance
with procedures - To maintain exemplary billing systems and obtain all payments
from customers in accordance with company Policy, and the accurate accounting
and processing of all reception sales. - To observe and comply with cleaning rotas, health and safety,
food and hygiene regulations - Ensure high standards of financial and reporting diligence in
accordance with company policy - To ensure
good working relationship with all other departments and communicate
information throughout the hotel. - To understand responsibilities in relation to Fire
Procedures, Health and Safety, COSHH, Infection Control and Emergency Aid. - All other duties as required
LOCATION DESCRIPTION
