Field Service Engineer

2 months ago

Berkshire, United Kingdom ASSA ABLOY Full time

Field Service Engineer - Southern England

Can you bring your experience to our team at ASSA ABLOY? Join our team based in Berkshire, UK and enjoy a collaborative culture that empowers you to build a career you can be proud of. This is a field position based in Southern England.  

ASSA ABLOY Global Solutions is part of the ASSA ABLOY Group, who are the global leader in access solutions. Every day, we reimagine how people move through a safer, more open world with ease. If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services. We have operations in over 70 countries, with over 52,000 colleagues around the world. Our expertise in customer journey mapping, innovation, and service design leads to the invention of new solutions that create value for our clients and exceptional experiences for their end users. And we have the fantastic opportunity available in Hospitality for a Field Service Engineer South. Part of Global Solutions, Hospitality provides an extensive range of advanced security access solutions designed to cater to the precise needs of any hotel property. Available solutions include VingCard door locks, Mobile Access, Elsafe safes, access management software as well as location-based staff safety and hotel asset management technology.

What would you do as our Field Service Engineer

As our Field Service Engineer, you will have the opportunity to be part of a team looking to provide the very best support to our customers. Reporting to the Service Manager (South), you will be responsible for, commissioning new systems, providing comprehensive customer training, identifying and resolving product issues at customer premises.

 You would also:

Setup systems to customers access requirements and install front desk equipment Provide training to end user at various levels Commission our locks, testing functionality Troubleshoot and resolve product issues on customer premises Undertake on call duties, to provide customer with support outside office hours (1 in 4 rota)

The skills and experience you need

We are looking for someone who has:

Electro-mechanical repair and some electrical knowledge Solid experience as a field service engineer Be willing to travel and sometimes stay away from home for a number of days You should be a confident speaker and able to engage others You will ideally be located in Home Counties (where applicable)

What we offer:

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