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Technical Manager
4 months ago
Who are we?
At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a lower cost when search and social media increased demand for storage and computing. Our portfolio spans power, thermal and infrastructure management products, software and solutions, and is complemented by a network of nearly 250 service centers worldwide.
We are now looking for a colleague to join our team in Bedford, United Kingdom as a Technical Manager - Generator & Switchgear Services.
Job overview : As a Technical Manager - Generator & Switchgear Services you will support the Engineering Manager Generator & Switchgear Services with ensuring the field engineering team are trained to a high standard and able to carry out their engineering duties safely and to industry standards, by writing training material, and delivering training in both the Vertiv training centre and in the field. You will be responsible for assisting and managing aspects of the remedial business, assisting with quotations and ensuring remedial works are organised and completed successfully, including the delivery of electrical projects. You will also provide support to both internal and external customers.
Your Core Responsibilities:
- To support the back-office team & Engineering Manager in raising the standard of engineer’s recommendations and general engineering.
- You will be required technically to contribute towards the service quotations process.
- When necessary you are to offer technical guidance and support to the back-office staff and Engineering Manager.
- To attend customers site to assist with the quotation process and sale of our offerings.
- Assess and control all risk (health, safety and environmental) identified for all standard activities and premises.
- Identify and comply with all relevant legislation.
- Ensure all our contractors and subcontractors are vetted, approved and appropriate for use.
- Ensure safe working practices with appropriate procedures, prevention measures & precautions are in place.
- Ensure that all adverse events identifying and implementing improvement action as appropriate.
- To increase awareness of the management system and elements of operation. health and safety and environmental management.
- To contribute towards the review of a common Safety Method Statements and Risk Assessments for all FSE activity across the UK business.
- Ensure all Engineers have sufficient training in order for them to carry out their roles safely.
In order to be successful in this role you will need to have:
- 5 years’ experience as a Generator service engineer.
- 10 years in the Generator Industry or similar.
- Strong focus on customer satisfaction and long-term customer relation building.
- HNC /HND in Electrical/Electronic engineering or equivalent experience.
- Excellent written and verbal communications.
- Excellent organizational and time management skills.
- Self-motivated and capable of operating with minimal supervision.
- Ability to successfully interface with various departments and personnel in potentially stressful situations.
- A recognized team leader and strong communicator.
- Service Operations requires a 24hour commitment and working may often be necessary.
- Clean Driving License.
- Experience in delivering training.
- Good working knowledge of Microsoft Word, Excel & PowerPoint. And willingness to learn specific Vertiv business systems.
If YOU are ready to contribute to a thriving and evolving environment, seize the opportunity and apply now Let's shape your future career together at Vertiv.
