Phlebotomy Supervisor

Job summary

As the UKs First Academic Health Science Centre, we pride ourselves on being at the cutting edge of innovation, service transformation and delivery of world-class clinical outcomes. We are looking for people who are committed to delivering excellent patient care, who treat each patient as an individual, can communicate clearly and sensitively at all times and take pride in what they do, ensuring that our patients have the best possible experience within our hospitals.

Our haematology out-patient unit provides a wide range of services including clinic consultations, a day unit for Chemotherapy and Ambulatory care, and inpatient haematology units ensuring high quality care for all patients receiving anti-cancer treatment, as well as those patients with non-malignant conditions.

We are seeking an individual who is enthusiastic, reliable and flexible, to become a part of our dynamic and welcoming Phlebotomy Department. Previous experience in leadership roles, extensive knowledge of adult venepuncture, and exceptional communication skills are essential, along with a solid commitment to teamwork in order to thrive in our phlebotomy team that supports the haematology clinic.

Main duties of the job

Candidates will be responsible for coordinating the day-to-day operations of the phlebotomy team, creating rotas, performing audits and performance reviews of the team members. The role will consist of working a total of hours per week, on Monday to Friday hours per day.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We encourage staff to have the Covid vaccination to protect themselves, patients, other colleagues as well as the wider community.

Please note it is an operational requirement to comply with infection prevention and control procedures within the Trust such as lateral flow testing, handwashing and the wearing of masks, according to the procedures in place at any time or location.

As part of our continued response to Covid19 we are still conducting the majority of our interviews virtually.

We welcome discussions about flexible working and encourage a range of flexible working opportunities wherever we can.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

Person Specification

Education/ qualifications

Essential

oNVQ level 3 Care or equivalent experience oAdult phlebotomy training oNumeracy, and spoken and written English, to an appropriate standard to fulfil the job requirements (Adult Basic Skills Literacy L2, Numeracy L1)

Experience

Essential

oSignificant phlebotomy skill/experience within the adult acute care setting. oExperience of leading/coordinating a team. oExperience of managing fast-paced turnover of patient caseload. oAbility to organise own and others workloads as an effective coordinator. oExperience of working independently and as part of a Multi-Disciplinary Team

Desirable

oM: Application Form oD: Cannulation skills

Skills/knowledge/ abilities

Essential

oClear understanding of the role/responsibilities of the phlebotomy supervisor role oAdvanced venepuncture skills with certification oUp to date knowledge of current clinical practice and professional issues oExcellent interpersonal and communication skills: ability to impart complex information to patients, relatives and carers, with different levels of understanding and show empathy and consideration for others oStrong/proven clinical leadership skills oAbility to problem solve oHighly motivated

Desirable

oAdvanced IT skills use or Excel/Data management

Values and behaviours

Essential

oAble to demonstrate behaviours that meet the Trust's shared values oMaintain a friendly, caring, safe environment for staff, patients and visitors oSupport colleagues and demonstrate collaborative teamwork oExcellent communication skills both written and verbal oTeam player

Desirable

Customer care skills/training Performance at interview

Other requirements

Essential

oSelf-directed and able to work autonomously oAbility to work alone or as member of the multi-professional team oAbility to adapt and respond to the changing needs of service oPhysical qualities such as to meet the requirements of the role/clinical service with any reasonable adjustments

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