Ward Clerk

Job summary

The Ward Clerk will provide a comprehensive clerical service and administration support to the Nursing staff across the Bryn Y Neuadd Site. The provision of an efficient clerical service is essential to ensure the speedy admission, discharge, and transfer of patients.

The work spans Mental Health and Learning Disability Services and includes a wide range of clerical and administrative tasks for example, producing minutes for a range of meetings including complex MDTs, pre admissions, organising complex timetables of activities, booking training and ordering for all units through NHS supply systems such as Oracle.

The ability to speak Welsh is essential for this post

Main duties of the job

By the nature of the duties, the Ward Clerk will be required to maintain strict confidentiality and will be expected to deal with patients and relatives with courtesy and discretion at all times.

The Ward Clerk is responsible to the Ward Managers in providing an efficient clerical service across the wards

For accountability and development purposes, the Ward Clerk will be under the direct responsibility of the Administration Manager

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job description

Job responsibilities

please see attached the personal specification regarding the essential criteria for this job vacancy.

Person Specification

Qualifications

Essential

Good standard of education - English and Mathematics GCSE Grade D or above, or equivalent IT literate with ability to use Microsoft Office Package Knowledge of confidentiality requirements NVQ Level 3 Administration, or equivalent experience

Desirable

NVQ Level 2 Customer Care.

Experience

Essential

Experience of administrative and clerical functions Experience of working with organisational policies and procedures.

Desirable

Previous NHS experience WPAS/Myrddin/PIMS User Oracle

Aptitude and Abilities

Essential

Able to use electronic information systems Able to contribute constructively to a team working environment Ability to use own initiative whilst understanding the need to seek advice from senior staff where necessary Clear, legible handwriting Able to record information accurately. Able to communicate information clearly and sensitively in person and over the telephone.

Values

Essential

Smart appearance Excellent timekeeper

Other

Essential

Work effectively under pressure Flexible approach to working Good team player Welsh speaker Level 3 or above

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