![Biffa Waste Services](https://media.trabajo.org/img/noimg.jpg)
Operations Manager
1 month ago
Operations Manager
Location: Edmonton Industrial & Commercial Division
A quick look at the role.
To efficiently and effectively manage the day-to-day operations of the Depot, whilst delivering and maintaining first class customer service against pre-defined business KPIs. This role will work alongside the Transport Manager role to support the depot's operational, safety, transport and service performance.
Why it’s an opportunity not to be wasted.
- Work closely with Depot Manager to ensure depot performance meets required standards while maintaining cost efficiencies within the operation. Deputise for Depot Manager during periods of absence.
- Provide leadership, support and management of a traffic dispatcher team comprising 6 established personnel. Monitor performance of the traffic office team through Depot KPI’s- Service, Safety and Profitability – and personal reviews.
- Oversee a large operation comprising 31 vehicles, 50 drivers and 35 routes (including backshifts) per weekday – plus some weekend services.
- Maintain personal development plans for all direct reports, including providing performance feedback to drivers and supporting their career objectives.
- Deal effectively with underperformance, absence management and implementing disciplinary procedures as appropriate. Manage driver planned absence to maintain required manpower levels throughout the year.
- Manage the planning process for mobilisation of new contracts, short term projects and re-routes. Oversee planning for seasonal changes such as Bank Holidays and the Festive period, ensuring the resources and routes are optimised according to customer needs.
- Maximise the customer’s experience of their service from Biffa by liaising with customer services, the commercial team and monitoring reports which highlight critical service indicators. From time to time this may include customer visits.
- Ensure that all aspects of Health & Safety are adhered to, including H&S induction and training, operating procedures, near miss reporting and emergency procedures. This includes ensuring safe systems of work at waste collection points, which will require close working with off-site colleagues for some contracts.
- Maintain a good working relationship with internal and external customers.
Requirements
Here’s what we require:
- Operational management experience in the waste or similar industries.
- Preferable knowledge of the waste industry and regulations.
- Demonstrable ability to prioritise workloads, respond to urgent tasks and delegate appropriately to meet the demands of a variable environment.
- Collaborative and engaging management of a large workforce.
- People and health & safety management in a unionised environment.
- Proven track record of working to clearly defined service delivery KPI’s.
- Demonstrable experience of successful resource management.
- Good working experience of MS systems, including Microsoft Teams. Computer literate and able to learn various systems which are specific, and central to, Biffa operations.
- Familiar with P&L accounts and other financial management practices to control costs and maximise profitability.
Benefits
And here’s why you’ll love it at Biffa.
- Biffa Perkz – Discounts on everything from day-to-day items and entertainment to large purchases at many retail outlets and holiday bargains and more available discounts are available to you.
- Cycle2Work scheme which includes insurance, bike discount and lifetime safety checks.
- Entry to our Eco Drive scheme Eco Drive is our exciting new employee benefit which offers employees the chance to lease a fully electric or hybrid-electric car.
- As part of the Biffa group, you will be able to apply for staff discount at The Company Shop retailer, giving additional savings on already largely discounted food products and groceries.
- Pension scheme
- 28 days holiday a year (inc bank holidays)
Changing the way people think about waste.
At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 10,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management.
Dedicated to diversity.
Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.
We have other current jobs related to this field that you can find below
-
Operations Administrator
4 weeks ago
Edmonton, United Kingdom Red Kite Recruitment Group Full timeGROWING COMPANY REQUIRE EXPERIENCED OPERATIONS ADMINISTRATOR TO JOIN A FAST-GROWING WASTE MANAGEMENT AND RECYCLING COMPANY Title: Operations Administrator - Waste Management / Skip Hire / Recycling Package: £25,000 - £29,500 - pension Hours 8-5 Mon to Fri (with 30 min lunch break) 7-1 - one in three Saturdays Career: My client is a fast-growing...
-
Highways Maintenance Operative
4 weeks ago
Edmonton, United Kingdom Vector Recruitment Solutions Ltd Full timeHighways Maintenance Operative - London Vector Recruitment Solutions is excited to announce we are recruiting for Highways Maintenance Operatives to join our client on a prestigious highways contract in London. This is a fantastic opportunity for skilled highways maintenance operatives looking to advance their careers. Why Join Us? Competitive...
-
Highways Maintenance Operative
4 weeks ago
Edmonton, United Kingdom Vector Recruitment Solutions Ltd Full timeHighways Maintenance Operative - LondonVector Recruitment Solutions is excited to announce we are recruiting for Highways Maintenance Operatives to join our client on a prestigious highways contract in London. This is a fantastic opportunity for skilled highways maintenance operatives looking to advance their careers.Why Join Us? Competitive Salary: Earn...
-
Warehouse Operative
2 weeks ago
Edmonton, Greater London, United Kingdom Madisons Recruitment Ltd Full timeMadisons Recruitment are currently recruiting for a Warehouse Operative for a site located in Edmonton.Warehouse Operative, your duties will include:Assembling goods, ensuring a high level of accuracy. Picking and Packing Must be good at Multi tasking Fast Paced Other duties as required by warehouse manager. Heavy lifting involvedFurther information:...
-
Freezer Warehouse Operative
2 weeks ago
Edmonton, United Kingdom Direct Wholesale Foods (London) Ltd Full timeCan you work in a fast paced environment? Do you have experience working in a Warehouse/Freezer? A forklift driving licence would be useful. - **If so, we would love to hear from you!!!**_ The purpose of the warehouse operative role is to ensure that the warehouse and freezer is prepared for each shift and supports smooth packing, loading and delivery...
-
Freezer Warehouse Operative
2 weeks ago
Edmonton, Greater London, United Kingdom Direct Wholesale Foods (London) Ltd Full timeCan you work in a fast paced environment?Do you have experience working in a Warehouse/Freezer?A forklift driving licence would be useful.- If so, we would love to hear from you_The purpose of the warehouse operative role is to ensure that the warehouse and freezer is prepared for each shift and supports smooth packing, loading and delivery process.Main...
-
Traffic Management Operative
2 weeks ago
Edmonton Green, United Kingdom Role Group Full timeTraffic Management OperativesEdmonton, £150pdTraffic management operatives needed for works in and around Edmonton.The TMO's will need to be available for day shifts and ideally have some traffic management experience already along with the Lantra or Streetworks cardWorks include man on site, 2 ways, road closures, stop and go, and traffic management.The...
-
Project Manager
4 weeks ago
Edmonton, United Kingdom Buildforce Solutions Ltd Full timeAre you an experienced Project Manager looking for your next move? Looking to work for a progressive, dynamic main contractor?My client, is looking to recruit an experienced Project Manager for a commercial build project they have coming up in Edmonton, North London. This is a £10 million warehouse project which is part way through, and is looking for a PM...
-
Flt Driver and Waste Operative
1 week ago
Edmonton, United Kingdom Equans Full timeFLT driver and waste operative **Offer ID**: - 58582**Métier**: - Support Functions / Other**Contract type**: - Permanent**Schedule**: - Full-Time**Country**: - United Kingdom**Equans is looking for a FLT driver and waste operative to join our team in Coca-Cola N18 3DJ** on a permanent basis. This is a full-time role working 42 hours per week. On...
-
Costa Manager
3 weeks ago
Edmonton, United Kingdom Appcastenterprise Full time**What we’ll give**: - £30,000 per year - 40 hours per week - Based at North Middlesex Hospital - Compass exclusive offers on PerksAtWork - Opportunity to work well known European household brand - Access to a wide range of programs to train and develop you - Pension contribution **More about the role**: As a Costa Manager, your main responsibilities...
-
Flt Driver and Waste Operative
7 days ago
Edmonton, United Kingdom Equans Full time**Requisition ID**: 58582**Domain**: Domestic Services/Cleaning**Contract type**: Permanent**Schedule**: Full-Time**Equans is looking for a FLT driver and waste operative to join our team in Coca-Cola N18 3DJ** on a permanent basis. This is a full-time role working 42 hours per week. On offer is a Salary of £14.10 per hour** **Shift times**: Working night...
-
Costa Manager
2 weeks ago
Edmonton, Greater London, United Kingdom Appcastenterprise Full timeWhat we'll give:- £30,000 per year 40 hours per week Based at North Middlesex Hospital Compass exclusive offers on PerksAtWork Opportunity to work well known European household brand Access to a wide range of programs to train and develop you Pension contributionMore about the role: As a Costa Manager, your main responsibilities will be:To complete the...
-
Retail Shift Manager
3 weeks ago
Edmonton, United Kingdom Lidl Full timeRetail Shift Manager (Full Time)Summary £15.00 - £15.50 per hour | 40 hour contract | 05:00am - 14:00pm, 15:00pm - 00:00am shifts | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme | Enhanced family leaveEveryone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised...
-
Operating Theatre Practitioner/Anaesthetic nurse
4 weeks ago
Edmonton, United Kingdom North Middlesex University Hospital Full timeJob overview Operating Department Practitioner or Anaesthetic nurse required for busy operating suite, undertaking both elective day case surgery and inpatient surgery together with emergency and trauma surgery. The successful candidate with be working with a dedicated team focused on giving the best care possible to all surgical patients. Main...
-
Radiology Quality Manager
1 week ago
Edmonton, United Kingdom North Middlesex University Hospital Full timeJob overview We are seeking a dedicated and Radiology Quality Manager to establish and oversee the Radiology QualityManagement Framework and System. The ideal candidate will support the clinical governance needs of the Radiology Department, managing various processes including incident and complaint management, risk assessment, and quality assurance...
-
Team Leader
1 month ago
Edmonton, United Kingdom Fusion Lifestyle Full time**Fusion Lifestyle are now hiring - Assistant Manager** **Who We Are**: Fusion Lifestyle has the mission to bring health and wellbeing to communities across the UK. We are a registered charity and we invest back into the communities that we serve. **Who You Are**: We are looking for local people who share our passion for customer service, accept only the...
-
Skip Controller
3 weeks ago
Edmonton, United Kingdom J.O' Doherty Haulage Ltd Full timeWe are a leading Waste Management Company based in Edmonton, North London, we operate a vast fleet of modern Volvo HGV's consisting of, Skips, Hook Loaders, Grabs, Tippers, Artic and Trailers. We are a very well-known long established and respected company within the construction and waste management sector as well as in the local community. We are looking...
-
Team Leader
2 weeks ago
Edmonton, Greater London, United Kingdom Fusion Lifestyle Full timeFusion Lifestyle are now hiring - Assistant ManagerWho We Are:Fusion Lifestyle has the mission to bring health and wellbeing to communities across the UK. We are a registered charity and we invest back into the communities that we serve.Who You Are:We are looking for local people who share our passion for customer service, accept only the best, and have the...
-
Parcel Delivery Driver
2 weeks ago
Edmonton, United Kingdom Sammy Group Full timeAll training provided, different contract options available **Responsibilities**: - Safely and efficiently operate a delivery vehicle to transport goods to customers - Follow delivery schedules and routes to ensure timely and accurate deliveries **Skills**: - Valid UK driver's license - Manual - Familiarity with warehouse operations and procedures -...
-
Transport Dispatcher
3 weeks ago
Edmonton, United Kingdom WPRG Ltd Full timeWe are pleased to advertise for this Full Time or Part Time role for one of our clients in Edmonton, North London. A bit about the role: - Full time will be 9hr days monday to friday. - Part time will be 5hr days monday to friday (10:00-15:00) All hours worked are paid, no break deducted. Some further details about this opportunity. - Day to day...