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Dynamics Finance And Operations Administrator

4 months ago


Bath, United Kingdom Wessex Water Full time

Our Information Technology department provides an end-to-end service to a wide range of these group businesses, encompassing IT development, delivery and support.

We are a key element in the successful growth and expansion of the YTL UK group with a focus on configuring, developing and supporting high-quality IT Applications.

What you'll do

This varied and busy role is based in the Dynamics Competency Centre team and will involve directly reporting to the Dynamics Competency Centre Manager.

Our Dynamics Competency Centre (DCC) supports the growing use of Microsoft Dynamics and Power Platform capabilities across the YTL UK group companies.

The DCC is a large end-to-end delivery team providing development and support to our business services across the D365 product line.

The Dynamics Finance and Operations (F&O) Administrator forms an important part of the team, supporting users from across the business and providing project support as required.

As a Dynamics F&O Administrator, you will be:

providing high-quality application support on all production Dynamics F&O instances across both the regulated and unregulated businesses within the YTL UK group  managing tickets associated with the Dynamics based business services according to ITIL principles  maintaining and configuring all elements of Dynamics F&O to best practice standards and managing the related wave upgrade process  understanding and supporting integrations into Dynamics across a broad range of applications for different parts of the business contributing to the expansion of our Dynamics offerings by providing advice to business partners and project teams on the native capabilities of Dynamics  administering our Dynamics F&O estate via the Lifecycle Services administration hub  supporting project delivery by providing technical analysis, solution input and instance administration.

You will also be required to assist in the provision of a 24/7 support function to our critical business systems and applications, so the company can maintain its service levels to customers and regulators. 

There is a 10% salary uplift for being part of our out-of-hours rota.

What you'll need

Ideally, you will have the following skill set and qualifications:

an in-depth knowledge of the Microsoft Dynamics F&O product  foundational knowledge of the full Microsoft Dynamics Suite of business applications  experience in application support while working in an enterprise environment, ideally within an ITIL framework a customer-focused approach to work alongside excellent communication skills and business awareness  great problem-solving skills and the ability to work using your own initiative  the ability to manipulate and extract data to enable analysis for incident and problem resolution  the ability to understand customer requests and the business processes supported by ERP systems the ability to use Biztalk ESB business administration and a general familiarity with the data integration tools surrounding Microsoft Dynamics (Scribe, CDS, etc)  experience using Microsoft developer tools for Dynamics and Microsoft Teams Foundation Server, Azure Dev Ops, Lifecycle Services (LCS) and Microsoft Visual Studio.

What you'll receive

Total pension contributions up to 20%. Career progression and professional development opportunities. 25 days' holiday rising to 28 with length of service. The opportunity to buy up to ten days' holiday and sell up to five every year. A healthcare package that allows you to claim back healthcare costs. Life assurance of up to eight times your salary. A new electric car in exchange for part of your gross salary. Cashback and discounts from more than 3,000 retailers. One paid volunteering day each year. Enhanced family leave and pay arrangements. An interactive health and wellbeing platform. Support from mental health first aiders. A £1,000 referral fee if you recommend someone to work for us.

Who we are

We are one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West.

The work we do goes beyond providing an essential public service. We also aim to have a positive impact on the communities we serve and the natural environment.

Our people tell us Wessex Water is a great place to work, which is why so many of them stay with us You will have the opportunity to develop and progress your career, while also receiving health and wellbeing support.

We also continue to promote diversity and inclusion – with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer.

This is an exciting opportunity to join us and if you would like to be part of our journey, we would love to hear from you. Please do not hesitate to let us know about any additional support you may need.

Sound interesting? Apply to start your application.