Beauty Expert

2 weeks ago

Dartford, United Kingdom Charlotte Tilbury Full time

OVERALL PURPOSE OF THE ROLE:The Counter Manager is responsible for the effective and efficient operations of the Charlotte Tilbury brand at Nordstrom. Always demonstrating the 5 P’s Professional, Proactive, Passionate, Prescriptive and Potential. An ambassador for the Charlotte Tilbury brand, the Counter Manager will reflect the brand values and customer base. Responsible for achieving optimal financial results by maximizing top line sales potential and ensuring superior service to our customers. The Counter Manager is also responsible for anticipating needs while executing with excellence the sales, events, merchandising, operations, training and employee development, among other tasks in this position.

MAIN DUTIES AND RESPONSIBILITIES:

  • Sales
  • Drive financial results in store to meet and exceed plan. Including Key Performance Indicators (KPI’s) – examples; Average Unit Sales (AUS) and Items Per Transaction (IPT)
  • Lead by example on personal KPI goals.
  • Communicate and manage agreed goals with the staff.
  • Responsible for being specialist amongst the retail artistry brands, demonstrating entrepreneurial spirit within the parameters of the Company guidelines.
  • Customer Service
  • Manage customer queries, through the use of sound judgement and achieving positive outcomes
  • Build partnership with the Account Executive and Area Trainer to ensure continuous training and development of the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry
  • Take every opportunity to extend exceptional customer service beyond the in-store experience.
  • Team management
  • Proactively anticipate staffing needs, including sourcing and selecting talent to deliver business objectives, inclusive of a bench for freelance and permanent staff.
  • Determine individual and team sales targets to meet and exceed plan
  • Analyze business performance and proactively plan strategy within day to day business and events.
  • Consistently promote the Tilbury Touch to the team and customers.
  • Lead by example always to promote the Tilbury Touch and exceptional customer service
  • Create and maintain an atmosphere of open and positive communication, professionalism and creativity always through team meetings and a collaborative management style
  • Recognize and celebrate great performance
  • Operations
  • Ensure that the counter is ‘customer ready’ from open to close of business
  • Maintain the required inventory levels and accurate stock files
  • Control store expenses (i.e. counter consumables) within budget guidelines
  • Implement visual merchandising, new launch displays and collateral placement as directed by the marketing team
  • Maintain technology on counter
  • Raise operational issues for resolution in a timely manner
  • Store and Retail Partner Relationships
  • Establish and develop a cooperative and mutually respectful relationship with the store retail operations team
  • Proactively suggest win-win opportunities to drive sales within store
  • Schedule team to optimize coverage according to customer flow
  • Maintain excellent counter hygiene standards
  • Maintain the store standards and policies at all times

  • Beauty Expert

    4 weeks ago

    Dartford, United Kingdom Charlotte Tilbury Full time

    Beauty Expert - Part Time, PermanentHouse Of Fraser - BluewaterAbout Charlotte Tilbury BeautyFounded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose,...

  • Beauty Expert

    2 weeks ago

    Dartford, Kent, United Kingdom Charlotte Tilbury Full time

    Beauty Expert - Part Time, PermanentHouse Of Fraser - BluewaterAbout Charlotte Tilbury BeautyFounded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose,...

  • Boots Beauty Specialist

    5 days ago

    Dartford, United Kingdom Boots Full time

    Summary Job Reference: - 219086BR Dartford, Bluewater Fixed Term **The hourly rate for this role is £11.23 plus product allowance and ongoing training from our amazing brands and beauty experts.** We've re-invented the Beauty at Boots shopping experience to create a beauty retail playground where customers can get hands-on with products and receive...

  • Boots Beauty Specialist

    2 weeks ago

    Dartford, United Kingdom Boots Full time

    Summary Job Reference: - 229692BR Dartford, Bluewater Fixed Term 37.5 hours per week **The hourly rate for this role is £12.36 plus product allowance and ongoing training from our amazing brands and beauty experts.** We've re-invented the Beauty at Boots shopping experience to create a beauty retail playground where customers can get hands-on with...

  • Boots Beauty Specialist

    2 weeks ago

    Dartford, United Kingdom Boots Full time

    Summary Job Reference: 231476BR - Job Reference: 2 3 1 4 7 6 B R Dartford, Bluewater Fixed Term 37.5 Hours **The hourly rate for this role is £12.36 plus product allowance and ongoing training from our amazing brands and beauty experts.** We've re-invented the Beauty at Boots shopping experience to create a beauty retail playground where customers can...

  • Beauty Merchandiser

    4 weeks ago

    Dartford, United Kingdom Momentum Instore Full time

    As leaders in our field, Momentum Instore have a team of skilled experts working with our retail high street clients, responsible for implementing cosmetic and skincare displays. Working with leading brands such as L’Oréal Paris, Nyx Professional Make Up, Max Factor, Rimmel and Maybelline. We have an exciting opportunity to join Momentum Instore as a...

  • Assistant Business Manager

    2 weeks ago

    Dartford, Kent, United Kingdom Charlotte Tilbury Beauty Full time

    Job Description Assistant Business Manager, House Of Fraser Bluewater Part Time Founded by British makeup artist, Charlotte Tilbury MBE, in 2013, Charlotte Tilbury Beauty revolutionised the face of the global beauty industry by de-coding makeup application for every person, at any age, with an easy-to-use, easy-to-choose, easy-to-gift range. Today,...

  • NARS Beauty Advisor

    3 weeks ago

    Dartford, United Kingdom Shiseido Full time

      NARS Beauty Advisor Reports to: Area Sales & Education Manager NARS Job Location: Boots, Bluewater  Contract type: Temporary Contract (1 year Fixed Term Contract), 22.5 hours per week over 3 days Hourly rate: £12.28   MISSION NARS inspires self-expression, creativity and artistry - bringing high-fashion, high-style and forward thinking to...

  • No7 Advisor

    4 weeks ago

    Dartford, United Kingdom No.7 Boots Full time

    Dartford, Bluewater Full-Time Fixed Term The hourly rate for this role is £11.30 - £12.50 depending on location. No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. Who we are Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in...

  • No7 Advisor

    4 weeks ago

    Dartford, United Kingdom Boots Full time

    Summary Job Reference: - 226721BR Dartford, Bluewater Fixed Term 37.5 hours per week **The hourly rate for this role is £11.30 - £12.50 depending on location.** No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. **Who we are** Five iconic brands make up No7 Beauty Company - No7, Liz Earle,...

  • No7 Advisor

    4 weeks ago

    Dartford, United Kingdom Boots Full time

    Summary Job Reference: - 228093BR Dartford, Bluewater Fixed Term 37.5 hours per week **The salary for this role is £24,245.10 - £26,884.69 depending on location.** No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. **Who we are** Five iconic brands make up No7 Beauty Company - No7, Liz Earle,...

  • No7 Advisor

    4 weeks ago

    Dartford, United Kingdom No.7 Boots Full time

    Dartford, Bluewater Full-Time Permanent The hourly rate for this role is £11.30 - £12.50 depending on location No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. Who we are Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in...

  • No7 Advisor

    4 weeks ago

    Dartford, United Kingdom Boots Full time

    Summary Job Reference: - 219389BR Dartford, Bluewater Permanent **The hourly rate for this role is £11.30 - £12.50 depending on location** No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. **Who we are** Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and...

  • No7 Advisor

    4 weeks ago

    Dartford, United Kingdom Boots Full time

    Summary Job Reference: 230394BR - Job Reference: 2 3 0 3 9 4 B R Dartford, Bluewater Fixed Term 37.5 Hours **The salary for this role is £24,245.10 - £26,884.69 depending on location.** No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. **Who we are** Five iconic brands make up No7 Beauty...

  • No7 Advisor

    4 weeks ago

    Dartford, United Kingdom Boots Full time

    Summary Job Reference: 232575BR - Job Reference: 2 3 2 5 7 5 B R Dartford, Bluewater Permanent 37.5 Hours **The salary for this role is £24,245.10 - £26,884.69 depending on location.** No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. **Who we are** Five iconic brands make up No7 Beauty...

  • No7 Advisor

    4 days ago

    Dartford, United Kingdom No.7 Boots Full time

    Dartford, Bluewater Full-Time Permanent - The salary for this role is £24,245.10 - £26,884.69 depending on location. - No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. - Who we are - Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We...

  • No7 Advisor

    3 weeks ago

    Dartford, United Kingdom No.7 Boots Full time

    Dartford, Bluewater Full-Time Permanent - The salary for this role is £24,245.10 - £26,884.69 depending on location. - No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. - Who we are - Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We...

  • No7 Advisor

    3 weeks ago

    Dartford, United Kingdom Boots Full time

    Summary Job Reference: 231109BR - Job Reference: 2 3 1 1 0 9 B R Dartford, Bluewater Permanent 37.5 Hours **The salary for this role is £24,245.10 - £26,884.69 depending on location.** No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. **Who we are** Five iconic brands make up No7 Beauty...

  • No7 Advisor

    4 weeks ago

    Dartford, United Kingdom No.7 Boots Full time

    Dartford, Bluewater Full-Time Fixed Term - The salary for this role is £24,245.10 - £26,884.69 depending on location. - No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. - Who we are - Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We...

  • No7 Advisor

    2 weeks ago

    Dartford, United Kingdom Boots Full time

    Summary Job Reference: - 229395BR Dartford, Bluewater Fixed Term 37.5 hours per week **The salary for this role is £24,245.10 - £26,884.69 depending on location.** No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. **Who we are** Five iconic brands make up No7 Beauty Company - No7, Liz Earle,...