Operations Supervisor

6 months ago

Manchester, United Kingdom Sephora Full time
Date: May 31, 2024 Location:

Manchester, GB

Location Name: Manchester

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.

We are united by a common goal - to reimagine the future of beauty.

The opportunity:

Sephora is a renowned beauty retailer at the forefront of the cosmetics industry. Our vibrant stores offer an extensive range of high-quality skincare, makeup, and fragrance products. Join our team as we empower individuals to express their unique beauty and provide exceptional customer experiences.

As an Operations Supervisor, you will play a crucial role in ensuring the smooth and efficient operation of the store. You will oversee various operational activities, including inventory management, cash handling, compliance with company policies, and staff supervision. Your primary goal will be to maintain high operational standards while delivering an exceptional customer experience.

Key Responsibilities:

Inventory Management:

Monitor and manage inventory levels, ensuring accuracy and availability of products. Coordinate with the store management team to conduct regular stock counts and audits. Receive and process merchandise shipments, ensuring proper documentation and organization. Implement and enforce inventory control procedures to minimize shrinkage and maximize profitability. Support in store deliveries.

Cash Handling and Loss Prevention:

Oversee cash management processes, including cash register operations, deposits, and change funds. Train and supervise cashiers, ensuring adherence to cash handling policies and procedures. Collaborate with loss prevention teams to minimize theft and fraud, promoting a secure store environment. Conduct cash audits and reconciliations to maintain accurate financial records.

Store Operations:

Monitor and maintain store cleanliness, organization, and visual merchandising standards. Ensure compliance with company policies and procedures, including safety and security protocols. Identify operational inefficiencies and propose solutions to improve processes and productivity. Collaborate with other store departments to address operational issues and improve cross-functional coordination.

Staff Supervision and Training:

Provide guidance, support, and direction to operational staff, including cashiers and stock associates. Conduct regular performance evaluations and provide constructive feedback to drive individual and team development. Train new employees on operational procedures, systems, and company policies. Foster a positive work environment that encourages teamwork, motivation, and high levels of employee engagement.

Customer Service :

Ensure exceptional customer service by promoting a welcoming and helpful store atmosphere. Resolve customer complaints and concerns in a professional and timely manner. Collaborate with the store management team to implement customer service initiatives and ensure customer satisfaction.

What You'll Bring

Previous experience in retail operations or supervisory roles is highly desirable. Strong organizational skills with the ability to prioritize tasks effectively. Excellent attention to detail and accuracy in handling cash and inventory. Knowledge of inventory management systems and point-of-sale (POS) systems. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Outstanding communication and interpersonal skills. Ability to lead and motivate a team to achieve operational goals. Ability to work flexible hours, including evenings, weekends, and holidays, as required.

Note: This job description is a general overview and may be subject to change or modification based on the specific needs and requirements of the Sephora store.

While at Sephora, youll enjoy...

The people. You will be surrounded by some of the most talented leaders and teams people you can be proud to work with.

The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.

The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000 stores, are united by a common goal - to reimagine the future of beauty.

You can unleash your creativity, because weve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.


Job Segment: Operations Manager, Operations, Customer Service

  • Area Operations Manager

    3 weeks ago

    Manchester, United Kingdom Archie's Operations Full time

    Archie's Operations is seeking a highly skilled Area Chef to lead our kitchen operations.About the Role:Lead all aspects of the kitchen operation, ensuring high-quality menu delivery and staff motivation.Implement and monitor food safety and health and safety policies.Monitor and coach in-store kitchen teams to minimize food waiting times, improve food...

  • Operations Supervisor

    5 months ago

    Manchester, United Kingdom Menzies Aviation Full time

    **Overview** People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across 6 continents. But at the heart of our business is our people. **Role Purpose** An...

  • Operations Supervisor

    2 weeks ago

    Manchester, United Kingdom GAIL's Management Full time

    We are looking for an exceptional Operations Supervisor to support our bakery in Wilmslow. This role involves leading by example, mentoring a team, and driving results through efficient leadership. A strong team player with a passion for excellence, you will thrive in this dynamic environment where every day presents new challenges and opportunities.As an...

  • Sales and Operations Supervisor

    5 months ago

    Manchester, United Kingdom Distinct Consultancy Group Ltd Full time

    **Sales and Operations Supervisor - £30,000-£35,000 pa + 10% Bonus + Hybrid Working + Benefits + Leading Software/Logistics Business.** **The Company**: Our client is an international market leader that provides international shipping services to over 300 locations worldwide by working closely with some of the world’s biggest and most reliable carriers....

  • Area Operations Supervisor

    5 months ago

    Manchester, United Kingdom ALVARIUM MNL Full time

    Job Overview: We are seeking an experienced and motivated Area Operation Supervisor to join our team. As an Area Operation Supervisor, you will be responsible for overseeing KPI's including manpower management, monitor compliance with operational policies and the progress of administrative tasks. Your role will involve managing and supervising a team of...

  • Operations Supervisor

    5 months ago

    Manchester, United Kingdom Sephora Full time

    At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us. We are united by...

  • Operations Supervisor

    5 months ago

    Manchester, United Kingdom Sephora Full time

    At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us. We are united...

  • Operations Supervisor

    5 months ago

    Manchester, United Kingdom Prime Management Group Full time

    **Exciting opportunity to join our reputable team!** Here at Prime Management Group, we are forever expanding our teams nationwide, and this is a perfect opportunity for an enthusiastic, hard-working, punctual individual looking to join our reputable team. We are looking for an Operations Supervisor to cover 2 of the key platforms within the company;...

  • Freight Operations Supervisor

    4 weeks ago

    Manchester, United Kingdom CV-Library Full time

    We are actively looking to engage shipping, freight and road transport professionals with as passion for freight forwarding for a new role as a Freight Operations Supervisor in Manchester! Client Details My client is a market-leader in the freight & shipping industry and has offices based across the world (in Italy, Croatia, France and the UK). You will be...

  • Security Operations Supervisor

    5 months ago

    Manchester, United Kingdom Prime Management Group Full time

    **Exciting opportunity to join our reputable team!** Here at Prime Management Group, we are forever expanding our teams nationwide, and this is a perfect opportunity for an enthusiastic, hard-working, punctual individual looking to join our reputable team. We are looking for an Operations Supervisor to cover the key platforms within the company; security...

  • Adas Operations Supervisor

    5 months ago

    Manchester, United Kingdom Tesla Full time

    What to Expect This full-time role may require traveling (up to 20%) to various domestic and international destinations as necessary to support business objectives. What You’ll Do - Effectively manage and direct resources to fulfill dynamic and time-critical testing requirements and requests. - Assist in maintaining a rigorous system of recruitment,...

  • Supervisor

    5 months ago

    Manchester, United Kingdom Vivienne Westwood Full time

    **Vivienne Westwood** is looking for a **Supervisor **to join our team based in **Manchester. **You will join us on a full time, permanent basis and in return you will receive a competitive wage of **£11.95 **per hour**.** **About the role**: As our Supervisor you will demonstrate a strong awareness of the business within the framework of defined brand...

  • Warehouse Operations Supervisor

    1 week ago

    Manchester, United Kingdom Quickline Couriers Full time

    At Quickline Couriers, we are seeking a skilled and reliable Warehouse Operations Supervisor to manage our customer service teams and ensure seamless operations.Daily Responsibilities:Management of customer service teams.Coordinating team activities to meet customer needs.Monitoring of enquiry and response time.Handling of customer or consignment...

  • Freight Operations Supervisor

    5 months ago

    Manchester, United Kingdom Heathrow Personnel Ltd Full time

    **My client are freight forwarder looking for an experienced OPERATIONS SUPERVISOR Road Freight to join their busy team. This is an excellent opportunity to join a successful, leading company! You MUST have previous experience overseeing a team in an Import or Exports** **Daily duties will include **incoming customer requests including shipping quotations -...

  • Cleaning Operative Supervisor

    5 months ago

    Manchester, United Kingdom Spotless Commercial Cleaning Ltd Full time

    _**Please Quote Reference - ECFG01**_ - Cleaning Operative Supervisor - 5 days per week - Monday to Friday - 5 hour per day - 25 hours per week - Start time - 09.00am - Hourly rate - £12.80 - Type of cleaning - General **Location**: - Irwell Street, Manchester M3 5EN **Experience**: - Cleaning operative, minimum 6 months (desirable) - Supervisory...

  • HGV Driver Operations Supervisor

    4 weeks ago

    Manchester, United Kingdom Biffa Waste Services Limited Full time

    Job Title: HGV Driver Operations SupervisorJob Summary:We are seeking a highly skilled and experienced HGV Driver Operations Supervisor to join our team at Biffa Waste Services Limited. As a key member of our operations team, you will be responsible for overseeing the work of several operational teams, ensuring they work safely and efficiently.Key...

  • Operations and Maintenance Supervisor

    5 months ago

    Manchester, United Kingdom Valencia Waste Management Full time

    **Operations and Maintenance Supervisor** **Valencia Waste Management Limited** (Manchester) **Basic Salary of up to £55,000 per annum - Plus Overtime and Bonuses!** **Pay** **Up to £55,000 per annum** **Job type** **Full-time - Contract** **Shift Patterns** **Monday to Friday** **Benefits** - Basic salary of up to 55k per annum - Working hours are 45...

  • HGV Driver Operations Supervisor

    3 weeks ago

    Manchester, United Kingdom Biffa Waste Services Limited Full time

    Job Summary:As a key member of our operations team, you will be responsible for overseeing the work of several teams, ensuring they work safely and efficiently. You will be responsible for monitoring and evidencing that collection and cleansing standards meet contractual obligations within Manchester City Council.Key Responsibilities:• Assist the site...

  • Network Sales

    5 months ago

    Manchester, United Kingdom Mail Boxes Etc. Full time

    **About Mail Boxes Etc. (MBE)**: **Position Overview**: **Location**: Manchester **Employment Type**: Permanent, Full Time with a Hybrid work pattern **Salary range**: 30 to 35k£/year + Variable pay **Annual Leave**: 21 days raising to 28 with length of service plus 8 bank holidays **Benefits**: Company Pension Scheme **Key Responsibilities**: -...

  • Operations Supervisor

    3 weeks ago

    Manchester, United Kingdom Sephora Full time

    Operations Supervisor Job DescriptionSephora is a leading beauty retailer seeking an experienced Operations Supervisor to oversee the smooth and efficient operation of our stores. As an Operations Supervisor, you will play a crucial role in ensuring the success of our retail operations, including inventory management, cash handling, and staff supervision.Key...