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Food & Beverage Team Leader - Ulverscroft

3 months ago


AshbydelaZouch, United Kingdom The National Trust Full time
Food & Beverage Team Leader - Ulverscroft

Summary

The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us. 

We’re looking for a Food and Beverage Team Leader to join us at Stoneywell Cottage. Because we are in a rural area, please think about how you’d be able to get here for work, before applying for the job.

Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you.

Hours: Part-time hours available, working 2 days per week on average. Weekend and weekday working will be required, Stoneywell is open Friday, Saturday, Sunday and Monday. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in equal instalments for the duration of your contract. 

Salary: £11.88 per hour.

Duration: Fixed-term contract until 4th November 2024.

Interview dates: 25th and 26th June, and 1st July 2024.



What it's like to work here

Reporting to the Senior Food & Beverage Manager, you'll be based at Stoneywell (Ulverscroft, Leicestershire, LE67 9QE), a small (but perfectly formed) Arts and Crafts property in Leicestershire. This quirky cottage and tea-room attracts over 9,000 visitors a year, who can also explore 11 acres of woodland and gardens. Stoneywell is open four days a week (March to October) and operates a pre-booking system.

To find out more about what it’s like to work in a food and beverage team for the National Trust, click here to watch our video. 



What you'll be doing

As a Team Leader, you’ll be giving day-to-day support to your team, to make sure they’re consistently giving great service to everyone who comes to the café. This is a busy, lively place to work, so you’ll need to be adaptable.
Your focus will be front of house, dealing directly with people and serving them food and drink. Crucial to this role will be your love of working with people, your positive ‘can-do’ attitude and your desire to provide an outstanding service.
Using your excellent eye for detail, you’ll make sure all displays and signs are accurate, and that the food is looking good. At times, you may need to help the kitchen team with preparing food.
You’ll also be supervising the induction and training of colleagues, to help build a team that’s dedicated to great service and to giving people a day to remember.
We’ll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. 
Please also read the full role profile, attached to this advert.

Who we're looking for

No experience is needed, but we’d love to hear from you if you’re:
  • Friendly and adaptable, with a positive ‘can-do’ approach.
  • Enthusiastic and willing to learn. 
  • A people person, who cares about communicating well and giving great service.
  • Aware of health and safety compliance.
  • A problem solver, who can lead and support a team every day.


The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

  • Substantial pension scheme of up to 10% basic salary
  • Free entry to National Trust places for you, a guest and your children (under 18)
  • Tax-free childcare scheme
  • Rental deposit loan scheme
  • Season ticket loan
  • EV car lease scheme 
  • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
  • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
  • Flexible working whenever possible
  • Employee assistance programme
  • Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.