Equipment Services Assistant

1 week ago

Scunthorpe, United Kingdom Northern Lincolnshire and Goole NHS Foundation Trust Full time

Job summary

The Community Equipment Store and Wheelchair Service is a frontline team that provides both a clinical service for wheelchairs and supplies equipment to patients in the community who need special aids to assist and meet daily living needs.

Main duties of the job

To work well both independently and as a team member. To provide timely installation and collection of community equipment and wheelchairs, providing a high-quality rapid service for patients. To be flexible and adaptable, carrying out tasks that change dependant on service needs, keeping the client at the centre of this episode of care. Further tasks will include liaising with clinicians, therapists, carers and other services.

About us

NLAG is part of one of the largest acute and community Group arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £ billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Group has significant ambitions and is committed to delivering world-class hospital and community services for the million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Group and our community.

Should we receive a high volume of applications the advert may be closed earlier than stated.

Job description

Job responsibilities

For more detailed information, please read the job description linked below.

As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide.

Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees.

We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen.

Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues.

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at

In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers.

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

Person Specification

Education and qualifications

Essential

Basic numeracy and literacy skills. Basic computer skills

Desirable

o Relevant training linked to the provision of equipment DLC courses. o Level II Certificate in Principles of Warehousing and Storage COSHH Trained

Occupational experience

Essential

Demonstrable transferrable experience to the equipment stores environment including; public facing roles, warehouse experience and decontamination experience Experience of working within a delivery/stores environment. Good communication skills both verbal and written. o Good time management. o Ability to work as part of a team and on own initiative. o A clear awareness of their own strengths and limitations. o Ability to prioritise own day-to day workload. o Ability to learn basic computer skills as required by the role. Previous experience of working in public services in a related area. o Experience of working within a delivery/stores or technical/engineering environment.

Desirable

Previous experience of working in the NHS/LA in a related area.

Essential

Essential

Full UK driver's licence Moderate Computer skills Awareness of general health & safety issues when in a stores and technical/engineering environment. Ability to compassionately communicate with patients and families regarding equipment provision. This includes supporting and responding to sensitive Application form Interview Page 3 of 3 Working Conditions situations especially bereaved relatives on a weekly basis. Ability to work in an environment with: o Potential contact with bodily fluids, either when in peoples' homes or during decontamination. o Exposure to unclean/untidy/cluttered home environments. o Manual cleaning equipment, often for long periods o Exposure to cleaning solutions that may be toxic or irritating. o Lone working in clients homes.

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