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Detention Custody Officer

2 months ago

Edinburgh, United Kingdom Mitie Full time

Join us and help deliver the exceptional, every day.


Detention Custody Officer (DCO) – Edinburgh Airport

£26,.54 per annum 42 hours per week 24 hour service, days a year. Rolling Shift pattern covering both days and nights.

You must be 21 in order to apply for this role and you will need a UK manual driving licence for this role. Without a UK car manual driving licence your application will not be considered.

The ITC courses are running throughout the rest of and into . Attendance is compulsory for the 4 week training course. 

We're looking for respectful, caring people to join our teams. If you're the right one for us, your strong communication & interpersonal skills, non-judgemental approach, excellent problem solving skills and ability to keep calm under pressure will be the foundations to develop your Care & Custody career.

Role Requirements

Your new role as an Airport DCO will be to escort and be responsible for the welfare and dignity of immigration travellers within the airport environment. 

You'll spend time some time driving a small mini bus sized vehicle and escorting inside that vehicle at different times during your shift while maintaining high standards of security and safety, and promoting the welfare and decency of residents in your care.

Your working time will require you to be fully flexible to cover both day shifts with varying start and finish times and nights shifts.

No specific role experience or qualifications are required to be a DCO as full training and supported development are given. Experience of dealing sensitively with a wide variety of people who have been agitated, confused or angry would be an advantage.

You'll begin your Care & Custody career completing a 4-week residential initial training course (ITC), continuing your development over the next 12 months with on the job mentoring and assessments.

What we are looking for

Be a UK citizen, Citizen of the Commonwealth with your own indefinite leave to remain (not through marriage) or EEA citizen. Have a valid and in date passport, with no restrictions on your stay in the UK. Please note Visa's in out of date passports cannot be accepted as proof of Right to Work in the UK. A Biometric card alongside a current in- date passport must be provided. Have continuously resided in the UK for the previous 3 years.  Applicants must not have spent more than 3 months at any one time overseas during the previous 3 years. This position is exempt from the Rehabilitation of Offenders Act and Applicants must be prepared to undergo an Enhanced DBS check, complete employer referencing for the previous 5 years and vetting to the level of Counter Terrorist Checked (CTC) if offered a role. Specific driving compliance is attached to this role. You must be over 21 years of age at the time your employment commences. Full UK manual driving licence with at least 12 months post qualifying experience  (without a valid manual driving licence your application will not be accepted). Fewer than 6 points on your UK Driving Licence. No driving ban/ disqualification within the previous 12 months. Not currently bankrupt

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.