Beauty Expert

3 weeks ago

London, United Kingdom Charlotte Tilbury Full time
Beauty Expert - Heathrow Airport

Part time hours available

Charlotte Tilbury understands the power of beauty like no-one else. With over 25 years at the forefront of the makeup industry working with the world’s A-list models, celebrities and designers, Charlotte has poured her best-kept secrets into an edited but ‘all you need’ skincare, make-up and fragrance collection. At Charlotte Tilbury, our mission is to empower everybody in the world to be the most beautiful version of themselves. We support this by encouraging and hiring people with diverse backgrounds, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

About Your Role

A Charlotte Tilbury Travel Beauty Expert serves as the beating heart of our travel retail spaces. Operating within the dynamic environment of airports and travel hubs, you play a pivotal role in bringing our magic to customers. Your mission is to empower travellers to embrace their beauty, fostering the confidence to pursue their dreams. This entails leveraging your adept artistry talents alongside extensive product expertise, fostering meaningful connections with customers on their journeys. Embracing inclusivity, you tailor your approach to cater to the diverse needs of our global clientele.

Key Accountabilities
  • You can work at a fast pace to achieve and exceed KPI’s. You feed on the buzz of achieving your goals and being the best, you can be. You not only meet expectations – you exceed them.
  • “Teamwork makes the dream work” – is your working motto. You build solid relationships with team members and management contributing to a sense of team work in all aspects of the role.
  • You champion the art of world-class artistry and an impeccable customer experience. You are a Charlotte Tilbury brand ambassador and want to pass on your knowledge to customer after customer.
  • You easily adapt your approach to activities, customers and opportunities to open up for stratospheric success.
  • You follow the company grooming standards to a tee – you know what good looks like and are not afraid to display this.
Requirements
  • Ideally an NVQ-3 in Beauty Therapy
  • You will ideally have had some experience as a Sales Advisor. Ideally this will be gained from a fast-paced environment such as beauty, retail or FMCG.
  • You aspire to be part of a beauty brand that disrupts the way it is seen – and continues to grow. You love all things Charlotte Tilbury – and are not afraid to spread the word.
  • Ideally you will have experience in applying makeup – and knowing how to adapt your style to different customers with different needs.
  • You champion positivity – and can think in a limitless way that makes your energy shine.
  • You receive constructive feedback in a positive manner and puts suggested actions easily into motion.
  • You are required to be flexible to work on a shift basis, including both early shifts and late shifts.
  • You will be required to give a five-year working and personal reference, along with a Criminal Reference Check as the store is airside in the departures lounge. This will be discussed in more detail at interview stage.
Benefits
  • We offer a structured induction programme – Charlotte’s Magic Academy. This exclusive and bespoke induction trains on all aspects of the role that you will need to succeed in providing red carpet customer experience with follow up training provided during your first months of employment. Focusing on artistry and commerce, you will gain a full understanding of our artistry and service expectations
  • Structured career development – our team of industry experts are here to support and work with you to explore your learning potential and career goals
  • You receive exclusive launches of our incredible products before anyone else – not only that, but you even receive a full Charlotte Tilbury Look on completion of Charlotte’s Magic Academy so you can be a true brand advocate.
  • Access to Tilbury Treats – our very own rewards platform allowing you to save money and gain ‘money can’t buy’ discounts on anything from gym memberships to cinema tickets
  • Other fabulous benefits such as life assurance, birthdays off work, team sales incentives and many more

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We support this by encouraging and hiring people with diverse backgrounds, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

 

WE WOULD LOVE TO WELCOME YOU TO OUR DREAM TEAM…APPLY TODAY

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