Night Concierge

2 months ago

London, United Kingdom Tate Full time

Concierge - NIGHT SHIFTS

London, Victoria

12-hour shifts - 8:00 pm - 8:00 am

4-on-4-off rota pattern (including weekends and bank holidays).

£28,780K

ASAP start

Are you a friendly person who loves talking to and meeting people? I have an exciting opportunity for a professional personable, and organised concierge (night shifts) to join the Property Team, of a luxury student accommodation provider. The company is ambitious, thriving and has an innovative and inclusive spirit.

Only apply if you can work 12-hour shifts - 8:00 pm - 8:00 am, 4-on-4-off rota pattern (including weekends and bank holidays).

The role's key purpose is to support the residents as you will be the first point of contact. You will go above and beyond to deliver excellent resident service.

What you'll be doing:

  • Providing a practical and timely solution to residents' problems, which may include communicating maintenance issues with your colleagues.
  • Helping out with parcels and post queries.
  • Loaning out items - e.g. hoovers, fans, ironing boards etc.
  • Helping to run our social events - together with their university partners
  • Assisting contractors, visitors and our university partners with their requirements.
  • Carrying out checks and building walks - logging all your observations on an iPad.
  • Inspecting the communal areas, the lifts and the corridors, and residents' kitchens (before their check-out).
  • Carrying out a room inspection or showing a potential resident one of our suites or studios.
  • Supporting onboarding of new colleagues into the team; answering questions and sharing your knowledge.
  • To join in and speak up, making a constructive contribution at the monthly team meetings.
  • Learn about the different processes and how they keep their residents and colleagues safe.
  • Respectful of people's privacy and personal information - you will be trained on all aspects of GDPR.
  • Dealing with issues or incidents and calling the emergency services when needed.
  • Working with your other colleagues from the Maintenance and Night Teams to achieve the best results and solutions for our residents, 24/7.
  • Carry out specific training to help you in your role and to acquire new skills including full training on our bespoke IT Resident reporting systems and processes.
  • To write up a great handover for your Night Team colleagues so they know all that has happened during your shift and anything that they need to follow up on.
  • Understanding the importance of Health & Safety and Fire Safety in all that you do and report anything that is not safe.
  • Due to the nature of our business and this specific role, there are other ad-hoc tasks that occur throughout the annual lifecycle - this list is not exhaustive.

Who you are:

  • You'll enjoy providing a warm welcome to visitors, parents/ carers, residents, couriers and contractors their properties.
  • Engaging and want to help the residents have the best experience ever.
  • Good common sense and are eager to help and find solutions.
  • Take pride in your appearance and how you communicate with others.
  • Organised and work through a list of set tasks within a certain time frame.
  • Can you speak other languages? An amazing bonus as 80% of their residents are international.
  • Excellent timekeeping
  • Flexible in your approach to work tasks. This will help support other property teams.
  • Good level of computer literacy.

Apply today if you can work 12-hour shifts - 8:00 pm - 8:00 am, 4-on-4-off rota pattern (including weekends and bank holidays).

£28,780K

ASAP start

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

  • Night Concierge

    5 months ago

    London, United Kingdom Haymarket Hotel - Concierge Full time

    We have an exciting opportunity for a Night Concierge to join our highly successful team here at our Haymarket Hotel. Your main priority will be to help run the concierge desk in the absence of the wider team throughout the evening. This will include answering any incoming calls, helping guests with their luggage, reacting and adhering to guest requests and...

  • Night Concierge

    5 months ago

    London, United Kingdom Haymarket Hotel - Concierge Full time

    We have an exciting opportunity for a Night Concierge to join our highly successful team here at our Haymarket Hotel. Your main priority will be to help run the concierge desk in the absence of the wider team throughout the evening. This will include answering any incoming calls, helping guests with their luggage, reacting and adhering to guest requests and...

  • Night Concierge

    6 months ago

    London, United Kingdom Ham Yard Hotel - Concierge Full time

    We have an exciting opportunity for a Night Concierge to join our highly successful team here at our Ham Yard Hotel. Your main priority will be to help run the concierge desk in the absence of the wider team throughout the evening. This will include answering any incoming calls, helping guests with their luggage, reacting and adhering to guest requests and...

  • Night Concierge

    6 months ago

    London, United Kingdom The Soho Hotel - Concierge Full time

    We have an exciting opportunity for a Night Concierge to join our highly successful team here at The Soho Hotel. Your main priority will be to help run the concierge desk in the absence of the wider team throughout the evening. This will include answering any incoming calls, helping guests with their luggage, reacting and adhering to guest requests and...

  • Assistant Head Concierge

    6 months ago

    London, United Kingdom Concierge Full time

    COMO Hotels and Resorts are an award-winning, family-owned group of 15 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place. COMO Metropolitan London is an inner city property stripping...

  • Concierge

    5 months ago

    London, United Kingdom Concierge Full time

    COMO Hotels and Resorts are an award-winning, family-owned group of 18 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place. COMO Metropolitan London is an inner city property stripping...

  • Night Concierge

    5 months ago

    London, United Kingdom The Soho Hotel - Concierge Full time

    We have anexciting opportunity for a Night Concierge to join our highly successful teamhere at The Soho Hotel. Your main priority will be to help run the conciergedesk in the absence of the wider team throughout the evening. This will includeanswering any incoming calls, helping guests with their luggage, reacting andadhering to guest requests and assisting...

  • Night Concierge

    2 weeks ago

    London, United Kingdom CV-Library Full time

    Night Concierge – Luxury Residential Development (London) Location: Central London Position: Night Concierge Salary: £28,000 Working Hours: 19:00 PM – 07:00 AM, 4 days on, 4 days off  Hyperion Partners is proud to partner with a prestigious residential development in Central London to recruit a Night Concierge. This is an...

  • Night Concierge

    7 months ago

    London, United Kingdom Claibon Full time

    Top notch experienced Night Concierge required for this prestigious new build residential development in Westminster. You will need superior customer service skills as you will be the main point of contact for all queries. In this role, your day-to-day duties will involve operation of the concierge desk with emphasis on the monitoring of on-site security at...

  • Night Concierge

    7 months ago

    London, United Kingdom Claibon Full time

    Super polished Night Concierge required at this luxurious residential development in Acton. As the Night Concierge you will be responsible for the delivery of the highest levels of customer service to all residents and guests at the development and you will be the main point of contact for all queries. Additionally, your day-to-day duties will also involve...

  • Night Concierge

    6 months ago

    London, United Kingdom Abbatt Property Services Full time

    Temporary - City of London, London - £10.50 - £11.77 per annum We have some fabulous night Concierge opportunities for residential developments located across London. As a Temporary Concierge you will be responsible for the delivery of the highest levels of customer service to all residents, guests and external contractors at the Development and will be...

  • Night Concierge

    4 weeks ago

    City of London, Central London, United Kingdom Abbatt Property Recruitment Full time

    Senior Night Concierge - High-End Residential Development Central City LocationOn behalf of my client, a prestigious high-end residential development in the heart of the city, I am recruiting for a Senior Night Concierge. Please see the details below:Position: Senior Night Concierge Location: High-end Residential Development, Central City Salary: £29,000...

  • Night Concierge

    6 months ago

    London, United Kingdom Dove & Hawk Full time

    **Night Concierge - Edgware Road - £27,000 per annum** My client, a well-established residential and commercial property development firm, are currently seeking a motivated Night Concierge to join their luxury development in Edgware Road. You will be working closely with the Head Concierge providing a 5* customer service in a building of 52 apartments to...

  • Night Concierge

    5 months ago

    West London, United Kingdom Abbatt Property Services Full time

    Temporary - West London, London - £10.50 - £11.77 per hour We have some fabulous night Concierge opportunities for residential developments located in West and North West London. As a Temporary Concierge you will be responsible for the delivery of the highest levels of customer service to all residents, guests and external contractors at the Development...

  • Night Concierge

    5 months ago

    London, United Kingdom The Dorchester Full time

    We care about your career and are known for having the absolute best people in the industry. When you join us as a Nigth Concierge you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest...

  • Night Concierge

    6 months ago

    London, United Kingdom 45 Park Lane Full time

    We care about your career and are known for having the absolute best people in the industry. When you join us as a Nigth Concierge you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest...

  • Night Concierge

    6 months ago

    London, United Kingdom The Ritz London Full time

    **Description** Located between the bustling Piccadilly and the calm oasis of Green Park, The Ritz offers the height of opulence with luxurious bedrooms, Michelin star dining and world-renowned Afternoon Tea. Conceived by famous hotelier César Ritz in May 1906, with the aim of becoming the ultimate destination for guests looking to stay at the most...

  • Night Concierge

    5 months ago

    West London, United Kingdom Dove & Hawk Full time

    **Night Concierge - Chelsea - £26,000 per annum** My client, a well-established residential and commercial property development firm, are currently seeking a motivated Night Concierge to join their luxury development in Chelsea. You will be working closely with the Head Concierge providing a 5* customer service in a new building of 90 apartments to...

  • Night Concierge

    5 months ago

    London, United Kingdom Abbatt Property Services Full time

    Permanent - London - £24000 - £28000 per annum **NIGHT CONCIERGE** We’re currently representing a well-established and respected Residential Property Management Company who’s seeking various Night Concierge’s to join the team. There are multiple openings across London covering areas such as St Johns Wood, Mayfair, Blackfriars, Kennington, Chelsea...

  • Night Concierge

    6 months ago

    London, United Kingdom Rendall & Rittner Full time

    **Exciting Opportunity Alert! Join Rendall & Rittner as a Night Concierge! Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Night Concierge. This is an incredible career opportunity with a fantastic package. **Position**:Night...