Despatch Operative

Fortune Brands Innovations are a US based company, listed on the New York Stock Exchange, that owns and develops a dynamic portfolio of brands for homes worldwide.

Our specialist kitchen and bathroom division, Fortune Brands Water Innovations, is made up of a collection of leading luxury UK brands: Shaws of Darwen, Perrin & Rowe, and Victoria & Albert Baths, which we market under the umbrella brand, House of Rohl.

In addition, Aqualisa completes our portfolio with its market leading digital showering technology.

All of our brands are united by a belief in design, innovation and craftmanship, leading to beautiful and high-quality products.

With manufacturing sites throughout the UK, and a House of Rohl showroom at the Design Centre in London, we currently employ over 600 people who are dedicated to delivering excellent products and service throughout our supply chain. A new multi-million pound state-of-the-art facility at the i54 Business Park in Wolverhampton will be completed later this year, generating exciting new opportunities across the business as we continue to grow.

Our people are what make our business, and we truly care about creating a ‘Home for All’ where employees are empowered to make a difference, and able to bring their authentic selves to work. We are passionate about rewarding excellence and helping people to grow, both personally and professionally, during their time with us.

If you are looking for opportunities within a progressive, innovative, and nurturing organisation; and have the energy, passion, and commitment to deliver excellence, we would love to hear from you.

We currently have an exciting opportunity to join us as a Despatch Operative within our growing Despatch and Goods In Team.

In a nutshell you will be responsible for:

To coordinate the timely and accurate fulfillment of customer orders for our brass wear products. The role encompasses order picking, packing, and shipping, requiring strong organisational and attention to detail skills.

What you are already great at:

• Loading of vehicles for despatch using the forklift and verification of paperwork against deliveries
• Booking deliveries and verification of paperwork against actual goods despatched
• Maintaining a clean, safe working environment and good housekeeping standards.
• Maintaining good communications and relationships throughout the company.
• Ensuring compliance with company procedures and make suggestions for improvement
• Conducting basic checks on outgoing products to ensure they meet quality standards.
• Assisting with general warehouse duties, including stock rotation, cleaning, and maintaining a safe working environment.
• Coordinating with carriers to arrange shipments, ensuring timely delivery of goods.
• Assist with goods in team, as and when required.
• Maintaining a clean, safe working environment and ensuring compliance with Health and Safety standards.
• Maintaining good communications and relationships throughout the company.
• Ensuring compliance with company procedures and make suggestions for improvement.

For this role we would need you to demonstrate:

• Experience in a warehouse or despatch environment (preferred but not essential).
• Good organizational and time management skills.
• Attention to detail and accuracy.
• Ability to work effectively as part of a team.
• Physical ability to lift and move products.
• Forklift license (advantageous).

What your colleagues say about you:

An ideas and solutions focused person

An excellent and engaging communicator, confidence to communicate at all levels

Very organised and methodical

Able to communicate ideas both verbally and in writing

Very high level of attention to detail

Our Values :

Cultivates Innovation - Always remain curious.

Active Learner - Take every opportunity to grow your own capability.

Collaborates - Use your network, sharing knowledge and skills.

Plans and Aligns - Make it relevant, make it purposeful

Why work for us:

We reward our employees not just for the big headline results we reward our teams for how you have positively contributed to the business and that isn’t always defined by hitting a financial target.

We have a pay for performance culture and reward annually on results. In an ever changing environment its key that you are a curious and nimble learner. We succeed as a team so the ability to collaborate is essential. And to continue to grow and continually challenge you need to ensure you are able to both plan and align so we are all pulling in the same direction.

The benefits bit:

33 days holiday (inclusive of Bank Holidays)

Employee Assistance Programme

Annual Incentive Plan Bonus Structure

Life Assurance

Health & Wellbeing Programme, including health cash plan and employee assistance

Pension Plan

High St Reward Scheme

Refer a Friend Programme

Free Parking

Frequent Technology User Free Eye Care

Flexible working model

High 5 Employee Recognition Programme

And as an employer who values you, you will be welcomed with open arms and supported to succeed.

Our hiring process:

1. You will be contacted by a member of our resourcing team for an initial discussion, this may be on Teams.
2. You will be invited to site for either a 1 or 2 stage process depending on the role.
3. We will inform you ahead of your interview what we will be discussing, we want to give you the opportunity to shine in these meetings.
4. Successful candidates will be notified and the start date will be confirmed for when you will be beginning your Fortunes Brand journey.