Erostering Administrator

Job summary

University Hospitals of Derby & Burton have an exciting opportunity for an enthusiastic and motivated E-rostering Administrator to join the Trust's busy and dynamic E-rostering Team.

The E-rostering Team are responsible for the implementation and maintenance of the Trust's electronic rostering system (Allocate HealthRoster) across all staffing groups. This involves training and supporting staff in the use of HealthRoster, reporting, trouble-shooting, solving queries and more.

The E-rostering Administrator role will provide day-to-day administrative support to the E-rostering Team and end users. Excellent customer service skills, a can-do attitude and the confidence to deal with internal and external stakeholders at all levels is essential, as are strong IT capabilities and knowledge of Microsoft Office packages.

The role is fast-paced and varied and requires a passion for problem-solving plus the ability to prioritise own workload as you will be the first point of contact for E-rostering queries coming into the department.

Main duties of the job

Front-line support for E-rostering system users via email, telephone and in person

Ability to liaise with staff at all levels and across all staffing groups

Provide a high standard of administrative support to the E-rostering Project and Team

Use of electronic rostering system across all staffing groups in line with Trust vision

System administration, making calculations and system adjustments, to ensure accurate maintenance of data

Troubleshooting of issues

Previous experience working within the NHS and/or similar environments and use of Allocate HealthRoster are desirable but not essential, as a full training package will be provided

Closing date of applications: 18 June 2024

Interview date: 2 July 2024

About us

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

Development opportunities, including both professional and leadership development On-going support through every step of the way from recruitment to when you join our team and beyond. A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts about our Trust:

We see on average 4810 OP appointments per day. We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week. An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country. Our hospitals admit an average of 195 emergency patients daily. Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres. We are one of only 7 Trusts nationally with more than 50 operating theatres. We carry out more than 140 elective procedures each working day Job description

Job responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipImpacts of the changes to the UK immigration policy | NHS Employers

Person Specification

Education, Training and Qualifications

Essential

A good standard of English to GCSE (9-4 or A-C) or equivalent RSA/OCR level III or equivalent knowledge and skills NVQ III in Business and Administration or equivalent knowledge and skills

Experience & Knowledge

Essential

Knowledge and experience of a range of administrative or secretarial procedures

Desirable

Knowledge and use of rosters and rotas in any format, particularly clinical Knowledge and use of electronic rostering systems, and in particular the Allocate HealthRoster system Previous experience of working in the NHS or a clinical setting

Skills and Ability

Essential

Advanced level of IT to include Microsoft Word and Excel Ability to work to deadlines

Communications and interpersonal skills

Essential

Ability to communicate effectively - including written, face to face and telephone Ability to communicate using judgement, persuasion, negotiation and tact, where necessary

Values and Behaviours

Essential

Must be a team player Must have a flexible approach to area of work and duties

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