Community Admin Team Leader

1 week ago

Barnsley, United Kingdom South West Yorkshire Partnership NHS Trust Full time

Job summary

37. 5 Hours Per Week

An excitingopportunity has arisen for an experienced and motivated admin supervisor tolead a team of staff and provide the team with ongoing leadership and support.

The duties within this opportunity are diverse and demanding and theywill require an individual who is dynamic and driven, enjoys a challenge andhas the ability to provide continuity of service whilst critiquing, introducingand promoting changes to working practices.

If you possess previous supervisory management andorganisational skills and have the qualifications and experience required toguide and direct people and processes; then this supervisory opportunity may beof particular interest to you.

For full job description, please see attached supporting documents.

We are aware that an increasing numberof applicants are using AI technology to generate responses on NHS Jobapplication forms. Over reliance on AI-generatedcontent in application forms is strongly discouraged and we will conduct a thorough screening process before selectingcandidates to progress to the next stage. If you are using AI to enhance yourapplication, please disclose this in your NHS Jobs application form.

Main duties of the job

The role will support primarily all admin withinour Integrated Neighbourhood Teams across Barnsley. This will be supportedthrough strong development plans, team working and examination of structures.The successful candidate will be directly responsible for managing staff andtherefore, will possess HR Management skills and will have previously held a supervisoryrole.

Our administrative team support clinical colleaguesin the delivery of a quality patient experience. You will help to lead in the ongoingdevelopment/transition of a full and comprehensive administrative support servicewithin Barnsleys Integrated Services Care Group and theIntegrated Neighbourhood Teams. By joining the existing team, you will become astrong team player and assist us to further develop our mobilisation plan ofneighbourhood teams.

The successful candidate will be educated to NVQlevel 4 in Business Admin or possess an equivalent qualification or experiencein a relevant discipline. It is essential that you have the ability to workflexibly, and the post holder will be expected to work at other locationswithin the area. As such a car driver with regular access to a car isessential.

The working week will be: Monday to Friday (hours per week, hours per day).

All employees of the Trust are stronglyencouraged to be fully vaccinated against COVID-19 to protect patients.

About us

Weare a specialist NHS Foundation Trust that provides community, mental healthand learning disability services for the people of Barnsley, Calderdale,Kirklees and Wakefield. We also provide low and medium secure services and arethe lead for the west Yorkshire secure provider collaborative.

Our mission isto help people reach their potential and live well in their communities, we do thisby providing high-quality care in the right place at the right time. We employstaff in both clinical and non-clinical services who work hard to make adifference to the lives of service users, families and carers.

We encourageand welcome applications from all protected characteristic groups, we valuediversity and want our workforce to be reflective of our communities.

Beinga foundation Trust means were accountable to ourmembers, who can have a say in how were run. Around 14,300 local people(including staff) are members of our Trust.

Joinus and you will be one of over 4,500 staff committed to supporting and improvingthe mental, physical and social needs of the thousands of people we meet andhelp each year.

Weare committedto safeguarding and promoting the welfare of children, young people andvulnerable adults and expects all colleagues and volunteers to share thiscommitment.

We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.

Job description

Job responsibilities

This position is designedto provide a flexible role to support and manage change to meet Business Unitobjectives

Undertakedelegated duties under the supervisionof the Business Administrative Manager.Consulting as necessary and working collaboratively to deliver a comprehensiveservice.

Provide services within well-establishedpolicies, procedures, protocols, guidelines, whilst acting within the requiredsphere of competences for the role at all times.

Work in partnership with others;develop knowledge to promote an holistic service.

Demonstrate sound knowledge of theservice to enable the post holderto contribute and inform decision making within the service.

Supervise and delegate work to Admin/secretarial staff, participatein their induction, training, appraisal etc.

May be required to work inchallenging environments which could include lone working and conflictresolution.

Undertake and maintain the requiredstatutory, mandatory and core training as required by the specific area of service.

Work flexibly to meet the needs ofthe service.

Person Specification

Personal Attributes

Essential

Ability to be flexible to meet the demands of the post. Responsive attitude and approach. Dress appropriately for the environment. Ability to travel around the Trust as appropriate to role.

Physical Attributes

Essential

A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy). Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary).

Training

Essential

Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area. Must be willing/able to undergo job development and training and maintain skills.

Desirable

Information Governance.

Special Knowledge / Skills

Essential

As appropriate to the role: Excellent written communication skills, with the ability to deal with and prepare routine written correspondence. Excellent verbal communication skills, with the ability to obtain information and pass on comprehensive and confidential messages. Strong analytical and problem solving skills. Sound knowledge of Data Protection Act. Demonstrate excellent customer care skills. Providing and receiving supervision. Enthusiastic, able to work flexibly. Excellent communicator, numeracy/ literacy, IT/keyboard skills. Diversity/Cultural understanding. Knows responsibilities regarding confidentiality and trust. Resilience to pressure and previous exposure to emotional, distressing or hazardous situations. Non-judgemental, empathetic manner. Demonstrates Trust Values. Excellent interpersonal skills. Able to use observation skills to identify potential risks and act appropriately. In working effectively, professionally and independently or as part of a team. In demonstrating initiative, decision-making and prioritisation skills.

Desirable

Financial Management skills. Language skills other than English.

Qualifications

Essential

NVQ level 4 in Business Administration or equivalent level qualification. Or, be able to demonstrate competency at level 4 in an Admin/secretarial /supervisory position.

Desirable

Group Facilitation skills. Willingness to undertake further study/development. Degree.

Experience

Essential

General Administration/ Supervisory Management eg. Project management, Sickness management, recruitment, etc. In dealing with the public. In working as an effective team member. In prioritising own workload and meeting deadlines.

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