Customer Relationship Manager

3 months ago

Taunton, United Kingdom Fitzgerald HR Full time

Reports to:Director

Location:Tauntononsite

Contract:Fulltime (40 hours aweek)

Salary:Circa 36000 per annumperformancerelatedbonus

TheCompany:

WCI Group is a leadingspecialist Engineering firm based in Taunton Somerset. Our culturethrives on collaboration innovation and the pursuit of creativesolutions. At WCI we pride ourselves on being distinctively uniqueand offering an unparalleled level of autonomy and developmentopportunities.

We are a small but mighty teamdedicated to creating cuttingedge solutions that make a realdifference to the environment and the communities we serve. Asleaders in our field were proud of the positive impact we have andwere excited about the future.

Having negotiateda landmark agreement with Somerset Council WCI is the soleaccredited supplier of phosphate credits based on septic tankupgrades in the UK. This allows us to deliver free septic tankupgrades to homeowners funded by housing developers seekingplanning permission for new homes.

We are nowseeking a skilled Customer Relationship Manager to supportdevelopers through thisprocess.

TheRole:

As Customer RelationshipManager for our Phosphate Credit Scheme youll manage the demandside of the scheme. Engaging actively with developers and referrersyoull drive demand and manage multiple workstreams to guidecustomers through our sales and contractualprocesses.

Your responsibilities will include:

  • Receiving expressions of interest andensuring all enquires are correctly registered and dealt withpromptly.
  • Actively engaging with developers andreferrer communities to drive demand.
  • Maintaining an active register of creditpurchases ensuring all customer and regulatory responsibilities areefficiently fulfilled.
  • Preparing salesdocuments legal agreements and coordinating the compilation ofplanning documents.
  • Dealing with planningauthorities throughout the process and keeping abreast ofregulatory frameworks and guidance.
  • Dealingwith a range of administrative tasks to support the wider team.

ThePerson:

The ideal candidate willhave:

  • Exceptional communicationskills and the ability to thrive in a fastpacedenvironment.
  • Excellent attention to detail andthe ability to multitask effectively.
  • A proactive approachwith the ability to quickly grasp new concepts.
  • Proficiency in Microsoft Office and experience withCRM.
  • Strong numerical skills.
  • Ability to work collaboratively within a teamenvironment.
  • An understanding of the planningprocess would be beneficial.
  • Experience ofworking in an affiliated industry would be advantageous for exampletown planning architecture or real estate.

TheRewards:

In return we offer acompetitive salary package of circa 36000 per annum depending onexperience plus a performancerelated bonus scheme 22 days holiday(plus bank holidays) pension scheme and more along with theopportunity to be part of a supportive and collaborative teamculture that encourages autonomy and accountability.

If you feel you have the skills knowledge andexperience and want to be part of an ambitious and growingorganisation please apply today.

Closing date forapplications will be Monday29thJuly.

No agenciesplease.

  • Customer Relationship Manager

    1 month ago

    Taunton, Somerset, United Kingdom Fitzgerald HR Full time

    About the RoleWe are seeking a skilled Customer Relationship Manager to support developers through our Phosphate Credit Scheme. As a key member of our team, you will be responsible for managing the demand side of the scheme, engaging actively with developers and referrers to drive demand and manage multiple workstreams to guide customers through our sales...

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