Current jobs related to Total Service Advisor - Glasgow - Capita
-
Total Service Advisor
5 months ago
Glasgow, United Kingdom Capita Full timePerforms customer service activities and initiatives for limited number of products or clients. **Job title**: Total Service Advisor Performs customer service activities and initiatives for limited number of products or clients. **Location**: Glasgow , United Kingdom **Time Type**: Full time **Contract Type**: Permanent
-
Total Service Advisor
4 months ago
Glasgow, United Kingdom Capita Full timeEnsures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements. **Job title**: Total Service Advisor To achieve customer and client KPI targets in relation to all contacts received via...
-
Total Service Advisor
3 months ago
Glasgow, United Kingdom Capita Full timeEnsures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements. **Job title**: Total Service Advisor **Location: SkyPark Finnieston Square, Glasgow. Hybrid working contract. Training...
-
Customer Service Advisor
4 months ago
Glasgow, United Kingdom Total Staff Services Full time**Job Title: Residence Advisor (Customer Service Front Desk) - Glasgow Student Accommodation** **Company**: Total Staff (Recruiting on behalf of Company) **Location**: Glasgow, United Kingdom **Salary**: £11.44 per hour **Hours**: 20 hours per week, flexible hours Monday to Friday (agreed prior to start) **About Us**: Total Staff is a leading...
-
Service Advisor
5 days ago
Glasgow, Glasgow City, United Kingdom Arnold Clark. Full timeService Advisor Job Description **About the Role** We are currently recruiting for a new Service Advisor to help us keep our Springburn Fiat/Kia/Abarth branch in Glasgow running smoothly. **Key Responsibilities** Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair...
-
Service Advisor
5 days ago
Glasgow, Glasgow City, United Kingdom Arnold Clark. Full timeService Advisor Job Description **About the Role** We are currently recruiting for a new Service Advisor to help us keep our Springburn Fiat/Kia/Abarth branch in Glasgow running smoothly. **Key Responsibilities** Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair...
-
Service Advisor
3 months ago
Glasgow, United Kingdom Pendragon Full time**Service Advisor** **Evans Halshaw Ford East Kilbride** **Salary of £24,462 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...
-
Service Advisor
3 months ago
Glasgow, United Kingdom Pendragon Full time**Service Advisor** **Evans Halshaw Ford Kirkintilloch - 9 Months Fixed term contract** **A basic salary of £24,465 and a bonus of £4,800 with pension, critical illness, life assurance, single health care, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales service.** Can you bring a...
-
Service Advisor
4 months ago
Glasgow, United Kingdom Pendragon Full time**Service Advisor** **Stratstone Mercedes-Benz of Giffnock** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...
-
Service Advisor
3 months ago
Glasgow, United Kingdom W Livingstone Ltd Full time**Service Advisor** As a SEAT car Dealership, we have a busy workshop and are looking for an additional Service Advisor to supplement the existing reception staff. The hours are 8.00am to 5pm Tuesday, Wednesday, Thursday and Friday plus alternate Saturday mornings 8.30 - noon. Additional hours available to cover staff holidays / absence. The rate is £11.50...
-
Customer Service Assistant
4 months ago
Glasgow, United Kingdom Total Staff Services Full timeTotal Staff Services are currently looking to fill Customer Service Assistant roles we have available within one of the UK’s largest accommodation providers. This will be an amazing chance to get involved in the company and become part of a team working with students from all over the country or even the world. Your role will be based in any of the...
-
Service Advisor
3 months ago
Glasgow, United Kingdom Stratstone Mercedes-Benz Full time**Service Advisor** **Stratstone Mercedes-Benz of Giffnock** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...
-
Service Advisor
3 weeks ago
Glasgow, Glasgow City, United Kingdom Lookers Full timeJob Title: Service Advisor at Lookers Glasgow AudiAbout the Role:We are seeking a highly skilled and customer-focused Service Advisor to join our dynamic Aftersales Team at Lookers Glasgow Audi. As a Service Advisor, you will play a crucial role in ensuring exceptional customer service and satisfaction.Key Responsibilities:Coordinate and manage the servicing...
-
Service Advisor
3 months ago
Glasgow, United Kingdom Arnold Clark Full timeWe are currently recruiting for a new enthusiastic Service Advisor to help us keep our Glasgow Volkswagen branch running smoothly. **Hours** Full time, Monday-Friday, 8am-5.30pm, rotational Saturday 8am -12pm. **About the role** Arnold Clark Service Advisors are responsible for delivering fantastic customer service for all our customers who bring their...
-
Service Advisor
3 months ago
Glasgow, United Kingdom Arnold Clark Full time**Salary**: £25,740 with up to £37,000 OTE plus benefits **Type of work**: Permanent **Location**: Glasgow About the role We are currently recruiting for a new enthusiastic Service Advisor to help us keep our Glasgow London Road Motorstore running smoothly. Hours Full time, Monday-Friday, 8am-5.30pm, rotational Saturday 8am -12pm. About the...
-
Service Advisor
3 months ago
Glasgow, United Kingdom Arnold Clark Full time**Salary**: £25,740 with up to £37,000 OTE plus benefits **Type of work**: Permanent **Location**: Glasgow About the role We are currently recruiting for a new enthusiastic Service Advisor to help us keep our Glasgow Volkswagen branch running smoothly. Hours Full time, Monday-Friday, 8am-5.30pm, rotational Saturday 8am -12pm. About the role Arnold...
-
Service Advisor
3 months ago
Glasgow, United Kingdom Arnold Clark Full time**Salary**: £25,740 with up to £37,000 OTE plus benefits **Type of work**: Permanent **Location**: Glasgow About the role We are currently recruiting for a new enthusiastic Service Advisor to help us keep our Glasgow BMW/MINI branch in Hillington Park running smoothly. Hours Full time, Monday-Friday, 8am-5.30pm, rotational Saturday 8am -12pm. About...
-
Service Advisor
4 days ago
Glasgow, Glasgow City, United Kingdom Lookers Full timeAbout the RoleGlasgow Audi is seeking a dedicated Service Advisor to join our Aftersales Team, which consists of Service Advisors, Vehicle Technicians, and our enthusiastic and friendly Service Manager, Stephen Cane.As a Service Advisor at Audi, you will benefit from continuous training opportunities through our in-house brand development, as well as...
-
Service Advisor
4 days ago
Glasgow, Glasgow City, United Kingdom Lookers Full timeAbout the RoleGlasgow Audi is seeking a dedicated Service Advisor to join our Aftersales Team, which consists of Service Advisors, Vehicle Technicians, and our enthusiastic and friendly Service Manager, Stephen Cane.As a Service Advisor at Audi, you will benefit from continuous training opportunities through our in-house brand development, as well as...
-
Service Advisor
2 days ago
Glasgow, Glasgow City, United Kingdom Arnold Clark. Full timeAbout the RoleWe are seeking a skilled Service Advisor to join our team at Arnold Clark in Glasgow. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring our customers receive the best possible experience.Key ResponsibilitiesProvide accurate and timely information to customers regarding their vehicle's...
Total Service Advisor
4 months ago
Description
:Location: SkyPark Finnieston Square, Glasgow. Hybrid working contract. Training office based, then both home working and office working options available.
Salary: £24,044.80
Working Hours: 40 Hours a week Monday - Friday 8am - 6pm.
Contract Type: Permanent contract.
We are seeking full-time permanent Customer Service Advisors to be part of our vibrant team. You will be responsible for assisting customers with queries and general administration of their life and pensions account.
Customer experience is something that is very important to us and making our customers happy will be your number one priority. We aim to resolve any issues first time, which means we want team members who are dedicated to providing an excellent customer service experience to our customers. Full training and equipment to do the role will be provided. Training will last around 6-8 weeks and will be office based.
What you will do:
Answer inbound calls from customers regarding their life and pension policy. Complete administration work from the call within service standards Ensure customer records are accurately maintained. Communicate effectively both verbally and in writing. Achieve targets to maintain productivity, quality, and contractual service level agreements. Manage own workload effectively and prioritise accordingly to meet targets. Accurately complete any quality/productivity documentation required.What we are looking for:
Previous experience in a customer service role A genuine passion for helping people. Confident communicator with a professional and friendly manner Excellent listening skills and an ability to problem solve. A fast learner with an attention to detail The ability to work under pressure and prioritise workload. Someone who is punctual and reliable. Minimum Grade Standard Grade GCSE Grade C/ Nat 5 Grade 4 in Maths and EnglishNotes
We only consider candidates who are eligible to work in the UK. The nature of the work we do means that all successful candidates will need to pass a right to work UK basic disclosure and credit check. We will also carry out 3 years of reference checks.
What’s in it for you?
A competitive basic salary of £24,044.80 23 days holiday (rising to 27) with the opportunity to buy extra leave. The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice. Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more. Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel, and technology. Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform. You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative, and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.About Capita Regulated Services
At Regulated Services, we’re transforming the world of life and pensions, and mortgage services. We’re delivering responsible and sustainable services, helping our clients to respond to changing market factors and adapt to the needs of their customers both now and in the future. Our teams work with clients across the UK and Worldwide, offering a range of services from end-to-end administration, digital technology and business support to lending, account, and arrears management. Join us and discover better as you shape the future of regulated services.
Equal Opportunities
We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees. During the application process, you’ll be asked to share your personal characteristics and data with us. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.
Location:
Glasgow,
United KingdomTime Type:
Full timeContract Type:
Permanent