Deputy Practice Manager
1 week ago
Job summary
Shipston Medical Centre are looking for an enthusiastic applicant for the post of Deputy Practice Manager. Based in the market town of Shipston on Stour just outside the Cotswolds, our growing practice of 12K patients has a dispensary, is a training practice with an excellent reputation and is rated outstanding by the CQC. We are innovative and forward-thinking in our approach to healthcare and are determined to build on our reputation and continue to deliver a high-quality service.
We are looking for a candidate with management experience who wishes to develop their career in practice management and shares our ethos of innovation, pragmatism and putting the patient first. The role will initially involve management of our medical records team and supporting the Practice Manager with day to day operations including streamlining practice finances, optimising QOF performance and supporting change. The successful candidate will be able to demonstrate their enthusiasm, communication and problem-solving skills and an ability to balance and prioritise competing workloads.
Main duties of the job
To manage the Document Management and Medical Records Team, providing first line management to colleagues, and working with them to ensure departmental operational policies and processes are followed, have regular review and remain effective and efficient.
To provide support and assistance to the Practice Manager in the successful running of the business, supporting the practice manager in the day-to-day operations of the practice, and deputising for Practice Manager as needed.
Provide a lead role in the practice for information governance, reviewing and updating policies and practice.
About us
Shipston Medical Centre provides primary health care services for the population of Shipston on Stour and surrounding villages. We have around 11,700 patients and continue to grow as the population in the area grows. We are a patient focused and caring organisation which values education and development, and as such we have a long history of hosting learners and supporting colleagues in their professional development. Our focus on high quality evidence based care with compassion has enabled us to achieve and maintain our ' Outstanding' rating from the CQC.
The Medical Centre team are friendly, helpful and passionate about the care we provide. Looking after each other is as important as looking after our patients, and a key element of how we operate.
It is a requirement that employees at the Medical Centre have a complete course of vaccination against COVID-19
Job description
Job responsibilities
To manage the Document Management and Medical Records Team, providing first line management to colleagues, and working with them to ensure departmental operational policies and processes are followed, have regular review and remain effective and efficient.
To provide support and assistance to the Practice Manager in the successful running of the business, supporting the practice manager in the day-to-day operations of the practice, and deputising for Practice Manager as needed.
Provide a lead role in the practice for information governance, reviewing and updating policies and practice.
Person Specification
Experience
Essential
Good verbal/written communication skills. Computer literate/keyboard skills. Demonstrable team working skills. Demonstrable problem solving skills. Ability to assimilate information quickly. Experience of dealing with the public/patients. Experience of using MS Office.
Qualifications
Essential
Good level of general education or experience. Experience working in primary care and EMIS (or another clinical computer system)
Desirable
Management qualification or equivalent experience. Demonstrable experience of people management. Knowledge of information governance regulations.
Personal Qualities
Essential
Capacity to work calmly under pressure and to deadlines. Conscientious/attention to details/a self starter. Flexible and proactive attitude with enthusiasm. An understanding, acceptance and adherence to the need for strict confidentiality. Ability to use own judgement, resourcefulness and common sense. Ability to self-motivate and work without direct supervision and determine own workload priorities.-
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