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Admin Team Leader

1 month ago

Rotherham, United Kingdom The Rotherham NHS Foundation Trust Full time

Job summary

Full time

We are seeking an Admin Team Leader with relevant admin andleadership experience to join the Children and Young Peoples service. The postholder must be creative and motivated with excellent communication andinterpersonal skills to coordinate and lead the admin team.

The post holder be responsible for the day-to-day supportand supervision of administration colleagues to ensure excellent administrativesupport is provided to the clinical team .The post holder will act withautonomy to management of the administration staff within their remit. You willlead and mentor the administration team to ensure an excellent level ofcustomer service. The post holder will be expected to form strong workingrelationships with the Management Team, Clinical Leads and liaise closely withpatients, carers, GP's and other external Trusts.

Main duties of the job

To provide team leadership and day to day management to theadmin team and the ensuring all key tasks (as outlined within individual jobdescriptions) are completed, enabling achievement of agreed quality and KPItargets for services within CYPS. Ensure that the admin team provides a high standard ofcustomer care, promoting, adapting and sharing best practice between the teamand other departments To oversee, manage, be responsible for all aspects ofadministration, within Children & Young Peoples Services, Family HealthDirectorate. To provide management cover for other Admin Team Leaders,within CYPS, as required. To ensure that the team workforce is adequately covered atall times, to negate risk and to deliver a high-quality service. To support the Service Support Manager in the operationalmanagement of the CYPS services To ensure the Medical Staff Rota is maintained in theabsence of the Rota Co-ordinator To be able to analyse and interpret data and highlightpotential areas of discrepancy To regularly supervise and appraise staff within the team.This will be on a day-to-day basis and in regular formal supervision. To assist with the implementation of the 18 week pathway andproviding a validation service for Paediatric services, completing validationof 18 week reports in order to track patients through their pathways whilstliaising with Health record and Admission Teams, Consultant/ Medical andNursing staff, and Care Group managers.

About us

The RotherhamNHS Foundation Trust (TRFT) is a combined acute and community Trust serving ourlocal population of around 270,000 people. Our vision is to always act theright way and be proud to provide exceptional healthcare to the communities ofRotherham.

As a Trust weare on a journey to excellence and our people and culture are at the heart ofeverything we do for patients. In the latest NHS Staff Survey, we are thesecond most improved Trust in England for would you recommend the Trust as aplace to work?, and were one of the most improved for staff engagementoverall.

But dont justtake our word for it each year hundreds of colleagues receive nominations forour Excellence and Proud awards, showcasing our brilliant people andrecognising their achievements. Our people make a difference to the lives ofpatients every day and we are proud of the improvements we are making.

All of our5,100 colleagues are key to our improvement journey, and we are continuing to improveour services by upholding the Trusts values of Ambitious, Caring and Together.If you are passionate about making a difference, then please apply to join uson our journey to excellence.

Job description

Job responsibilities

Please see attached the job description and person specificationfor the full details about the role and the responsibilities.

Person Specification

Qualifications

Essential

BTEC / HNC in Business Admin or related NHS Studies or equivalent level of knowledge Previous training /experience of problem solving, staff management, allocation of workstreams, data validation and reconciliation. NHS management qualification / training

Desirable

Knowledge of SystmOne / Meditech

Experience

Essential

Recruitment and selection experience

Knowledge

Essential

Can demonstrate theoretical and practical knowledge with regard to management of staff Good working knowledge of IT reporting systems data bases, interpreting data, Power Bi Understanding of large organisation and an ability to communicate and network Knowledge of the NHS and systems within it