Night Porter

3 weeks ago

Peterborough, United Kingdom Longhurst Group Full time

Do you have a caring and supportive nature and looking for an exciting new role within an organisation committed to improving lives? Are you keen to engage with customers and young people within our Housing Related Support service, ensuring they remain safe within their homes at all times? If so, our Night Porter role at Peterborough HRS could be the perfect job for you…

Longhurst Group is a leading housing Group across the Midlands & East of England, committed to enhancing communities and improving the lives of both our colleagues and customers. With a mission to provide quality, safe, affordable housing that build great foundations for our customers, our Supported Housing team are critical to providing adults (aged 18+) with a safe home to live, learn and thrive, and ultimately become empowered to fulfil their potential.

As a Night Porter at Longhurst Group, you will be responsible for listening, motivating, guiding and advocating for our customers – you’ll be helping to provide opportunities for a more independent and better life. With each individual you will help them to make the link between housing, training, and employment, thus providing a steppingstone to independence. Our Night Porter role will enable you to support adults through helping them to gain a sense of identity & confidence. Further responsibilities are below:


  • Build and maintain relationships with individuals and external agencies to encourage general wellbeing and social interaction.
  • Offer assistance to our customers and other colleagues, including telephone support, monitoring of CCTV via remote view and / or occasionally attendance at other services when needed.
  • Ensure that individuals are supported in understanding and managing their tenancy, maximising their income, paying their rent and utilities, reporting repairs, and using available facilities.
  • Carry out and record hourly security checks of the building.
  • Ensure the security surveillance equipment is working efficiently and report any faults.
  • Help the customers understand the responsibilities of holding their licence agreement – particularly with respect to keeping the property in a clean and tidy state, not causing a nuisance to neighbours and paying rent. This will also include cashing up the rents on weekly basis, issuing relevant Rent Arrears letters when required.

Our Night Porter role is based at Peterborough HRS and contracted to 35 hours per week, Monday – Sunday (9.45pm – 8.15am and until 8.45pm - 10am on weekends) and split across a 3-week rolling rota.

This is a hugely exciting time to join Longhurst Group – not only are we continuously striving to achieve better results for our customers, but the Social Housing sector is at a crucial point with new measures, legislations and standards coming into effect imminently. Our Night Porter opportunity will help to improve the lives of customers and provide you the opportunity to develop your career within Supported Housing. We offer a supportive and inclusive working environment that values your contributions, along with access to ongoing professional development opportunities, ensuring your skills remain at the cutting edge of the industry.

What you receive from us

  • A competitive 28-day annual leave entitlement plus bank holidays (pro-rata for part time)
  • Pension Scheme with contributions matched by us up to 8.5%
  • Life Cover of three times your annual salary (as part of pension scheme membership)
  • Membership of our Health Care Cash Plan including Employee Assistance programme and DoctorLine
  • Access to a range of discounts, including Blue Light and B&Q Tradepoint Cards
  • Free access to financial education service, supporting with personalised financial information on a range of topics such as mortgages, retirement planning, pensions, saving and investments, insurance and will writing
  • Free Eye Tests
  • Free flu vaccinations
  • Investment in your personal development through our extensive learning and development opportunities.
  • Professional subscription for membership fees relating to your role, paid for by us
  • Family friendly, carers leave plus other paid leave
  • Long Service Awards
  • Carers Networking Group and resources to support Unpaid Carers
     

How to apply

Please click apply now to submit your CV today. In the event of high applicant volumes we reserve the right to close this advert and CV submission window early.

We do not require recruitment agency support at this time - all speculative CV’s will be treated as a direct application.

Vetting Requirements

The important things - We can only consider applications from candidates who have the right to live and work in the UK. All shortlisted candidates will need to verify eligibility to work in the UK at interview. If you are the successful candidate, original proof must then be provided before your first day.

Naturally working with our customers, we need to complete pre-employment checks before you join us. This role is conditional upon receipt of two satisfactory references (one from your current employer). We also need you to tell us what you have been up to over the past 5 years as a minimum in terms of employment history. This could include carer duties, travel, seeking work, education, employment, training, or volunteering.

Equal Opportunities

As an equal opportunities’ employer, Longhurst Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We pride ourselves on looking after our colleagues and as part of our commitment we are an Employer for Carers and would welcome your application if you have additional unpaid caring responsibilities.

We aspire to have a greater diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join Longhurst Group.

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