Housing Management Officer

3 months ago

Fife, United Kingdom Fife Council Full time

Job Details

The Housing Management Officer will work in the Housing Services Factoring Team, working throughout Fife. The main task is to arrange repairs and maintenance in mixed tenure blocks for the communal areas and consult with owners on the works.  The candidate will carry out annual block surveys to determine repairs and maintenance, as well as reacting to emergency and routine repairs when they are reported.  The candidate will work with partner services to raise accurate works orders to maximise first time fix and minimise the need for orders to be varied.  Respond quickly to emergency and urgent maintenance queries to safeguard customers and the property. This includes fully completing and recording work accurately and within agreed timescales. Liaise effectively with contractors and developers and work in collaboration with other colleagues and teams to successfully manage and resolve repairs-based issues. Responsible for ensuring high quality private sector housing services through the implementation of legislative standards, Council policies, processes, and self-developed solutions.  As Housing Management Officer, you will be required to deliver high quality customer care and advice, supporting private owners, landlords, tenants, and other stakeholders. 

Good housing impacts on so many aspects of our daily lives. As well as being a basic human right, it also encourages a sense of community, helps economies to thrive and creates an environment which people want to protect.

We need you to help us meet our aim to provide everyone with access to good quality, affordable decent housing that meets their needs and aspirations. We want to improve the quality of life for people across Fife and we work with many different organisations, including tenant’s groups, to try to make that happen.

The Person

The post holder will be responsible for liaising and communicating effectively at all levels internally and externally in relation to mutual repairs. 

You will be working within local communities to provide customers and partners with information, advice, guidance, and support in relation to private housing issues to meet performance targets and ensure the delivery of excellent housing services. 

Before confirming appointment, you will be required to obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland and become a member of the relevant PVG scheme. 

Essential criteria for the post include:

Educated to SCQF level 5 which includes National 5 or SVQ level 2 in Housing or equivalent or Standard Grades at Credit level or equivalent Ability to deliver housing services through field-based working Fife wide. Experience of assessing and appraising complex information, problems, or situations  Negotiation skills  Time management skills  Knowledge of housing policy and practices, housing advice and housing standards  The candidate should have a knowledge of housing and legislation around factoring and shared repairs. Customer care skills and experience of assertive case management  Experience of partnership working in Council / private sector housing improvement  Budget management and communication and organisational skills  Able to provide a regular and effective service. Ability to work with minimum supervision. Ability to prioritise workloads, analyse and resolve problems. Ability to work alone to meet strict deadlines. Ability to communicate at all levels, both verbal and written. Ability to work as part of a team. Able to travel throughout Fife. The ability to deliver quality customer service and work well under pressure.

  • Retirement Housing Officer

    1 month ago

    Fife, United Kingdom Fife Council Full time

    Job Details Good Housing impacts on so many aspects of our daily lives. As well as being a basic human right, it also encourages a sense of community, helps economies to thrive and creates an environment which people want to protect. We need you to help us meet our aim to provide everyone with access to good quality, affordable decent housing that...

  • Front Office Manager

    3 weeks ago

    St. Andrews, Fife, Fife, Fife, United Kingdom Valor Hospitality Seaton House St Andrews Full time

    Elevate Guest Experiences Front Office Manager WantedSeaton House, St Andrews' newest 5-star hotel opening in February 2025, is seeking an exceptional Front Office Manager to lead our front desk team. This pivotal role is perfect for a service-oriented professional who thrives in a dynamic environment and is passionate about delivering unparalleled guest...

  • Security Officer

    5 months ago

    Fife, United Kingdom O.C.S. Full time

    About The Role*** We have a vacancy for a Security Officer to join our team. You will be responsible for protecting the security and safety of the identified buildings and personnel at a busy client site. You will ensure that assigned tasks are completed in a professional and timely manner and meet relevant legislations. - You will be working on a 4 days on...

  • Lead Officer

    1 month ago

    Fife, United Kingdom Fife Council Full time

    Job Details An opportunity has arisen for an enthusiastic and self-motivated individual to join the Gypsy Traveller Team based Fife wide, on a part time basis, 18 hours per week (Monday to Wednesday) with a salary grade of £38,950.71 to £42,686.23.  The duties include, but are not limited to the following:  Supervision of the Gypsy Traveller...

  • HR Officer

    3 weeks ago

    St. Andrews, Fife, Fife, Fife, United Kingdom Valor Hospitality Seaton House St Andrews Full time

    Seaton House, the forthcoming 5-star luxury hotel in St Andrews, is seeking an experienced HR Officer. As HR Officer, you will be integral to fostering a supportive and productive workplace culture in line with our high standards of hospitality.What You'll Do: Implement HR strategies and initiatives aligned with Seaton House and Valor Hospitality. Lead...

  • Office Administrator/procurement

    5 months ago

    Fife, United Kingdom FFDR Ltd Full time

    At FFDR our success depends on our people,productivity & process. The Office Admin/Procurement position is a support in each of these areas. We are currently looking for someone to step in to this role. Required skills: Proven success in office administration Strong written & verbal communication skills Strong time-management & multi-tasking...

  • Security Officer

    4 months ago

    Fife, United Kingdom Equans Full time

    Security Officer **Offer ID**: - 58585**Contract type**: - Permanent**Schedule**: - Full-Time**Country**: - United Kingdom**Equans is looking for x2 Security Officers to join our team in University of West London, St Mary's Rd, London W5 5RF on a permanent basis. This is a full time role working 40 hours per week. On offer is a salary of £27,637 and...

  • Security Officer

    4 months ago

    Fife, United Kingdom Sodexo Full time

    Job Introduction As a** Security Officer** at Sodexo in **Diageo** **Cameronbridge, Leven KY8 5RL,** you'll ensure the safety of our customers, staff, their buildings and assets. No two days are the same and your actions will make a big impact in the every day. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose...

  • Security Officer

    5 months ago

    Fife, United Kingdom Sodexo Full time

    Job Introduction As a** Security Officer** at Sodexo in **Cameronbridge, Leven KY8 5RL,** you'll ensure the safety of our customers, staff, their buildings and assets. No two days are the same and your actions will make a big impact in the every day. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive...

  • Security Officer

    5 months ago

    Fife, United Kingdom Sodexo Full time

    Job Introduction As a** Security Officer** at Sodexo in **Cameronbridge, Leven, **you'll ensure the safety of our customers, staff, their buildings and assets. No two days are the same and your actions will make a big impact in the every day. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your...

  • Security Officer

    5 months ago

    Fife, United Kingdom Sodexo Full time

    Job Introduction As a** Security Officer** at Sodexo in **Diageo** **Leven, Fife**,** you'll ensure the safety of our customers, staff, their buildings and assets. No two days are the same and your actions will make a big impact in the every day. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in...

  • Security Officer

    5 months ago

    Fife, United Kingdom Sodexo Full time

    Job Introduction As a** Security Officer** at Sodexo in **Cameronbridge, Leven, **you'll ensure the safety of our customers, staff, their buildings and assets. No two days are the same and your actions will make a big impact in the every day. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your...

  • Security Officer

    5 months ago

    Fife, United Kingdom Sodexo Full time

    Job Introduction As a** Security Officer** at Sodexo in **Diageo** **Cameronbridge, Leven KY8 5RL,** you'll ensure the safety of our customers, staff, their buildings and assets. No two days are the same and your actions will make a big impact in the every day. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose...

  • Security Officer

    4 months ago

    Fife, United Kingdom Sodexo Full time

    Job Introduction As a** Security Officer** at Sodexo in **Diageo Leven, KY8 5HD,** you'll ensure the safety of our customers, staff, their buildings and assets. No two days are the same and your actions will make a big impact in the every day. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your...

  • Security Officer

    4 months ago

    Fife, United Kingdom Sodexo Full time

    Job Introduction As a** Security Officer** at Sodexo in **Diageo** **Cameronbridge, Leven KY8 5RL,** you'll ensure the safety of our customers, staff, their buildings and assets. No two days are the same and your actions will make a big impact in the every day. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose...

  • Security Officer

    5 months ago

    Fife, United Kingdom Sodexo Full time

    Job Introduction As a** Security Officer** at Sodexo in **Cameronbridge, Leven, **you'll ensure the safety of our customers, staff, their buildings and assets. No two days are the same and your actions will make a big impact in the every day. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your...

  • Communications Officer

    6 days ago

    Fife, United Kingdom Belcan Full time

    About the Company - Belcan Workforce Solutions presents an exciting opportunity for a Communications Officer within Public and Government Affairs to join a multinational oil and gas corporation in Fife. This is a full-time 12-month contract position, based on site, with potential for permanent employment in the future.About the Role - Key role within the...

  • Communications Officer

    1 day ago

    Fife, United Kingdom Belcan Full time

    Job Description About the Company - Belcan Workforce Solutions presents an exciting opportunity for a Communications Officer within Public and Government Affairs to join a multinational oil and gas corporation in Fife. This is a full-time 12-month contract position, based on site, with potential for permanent employment in the future. About the Role -...

  • Support Worker

    4 months ago

    Fife, United Kingdom LinkLiving Full time

    Job title: Support Worker (Fife Support Service) Location: This post is based at LinkLiving’s Kirkcaldy office. Hours of Work: 37.5 per week (Monday to Friday (Saturday on a rota basis) We have six positions available. 1 for Short Term Housing Support based primarily in North East Fife 1 for Short Term Housing Support based primarily in Central...

  • Procurement Team Lead

    6 months ago

    Fife, United Kingdom NHS Scotland Full time

    Our Vision for NHS Fife is that everyone can live longer, healthier lives at home, or in a homely setting. We will have a healthcare system with integrated health and social care, and a focus on prevention, anticipation and supported self-management. Thank you for your interest in our Procurement Team Lead role within the procurement team of our Finance...