CRM Manager

3 weeks ago

London, United Kingdom Your Talent Solutions Full time

CRM Manager

London - Onsite

Permanent - Full time

Between £35,000 to £45,000


The company

Our client is a luxury brand committed to delivering an exceptional customer experience. As they continue to grow and strengthen their position in the market, they are looking for an experienced CRM Manager to join their dynamic team. This is a key role focused on driving customer loyalty, improving engagement, and leveraging data to enhance their CRM strategy.


How you will deliver

As a CRM Manager, you will play a pivotal role in developing and executing a world-class CRM strategy that aligns with the luxury brand values and growth objectives. You will be responsible for analysing customer data, creating tailored communication strategies, and working closely with sales and marketing teams to enhance the overall customer experience.


Key Responsibilities:

  • CRM Strategy Development: Create and implement a CRM strategy that reflects the luxury brand positioning and customer growth targets.
  • Customer Insights & Data Management: Analyse customer data and generate insights to improve communication strategies, customer satisfaction, and loyalty.
  • Email Marketing: Collaborate with the digital team to optimise email campaigns, targeting specific customer segments and aligning messaging with customer profiles.
  • Reporting: Provide regular reports on customer insights, sales performance, and geo-location trends to guide business decisions.
  • Collaboration: Work closely with sales, marketing, and digital teams to ensure CRM objectives are integrated across all customer touchpoints.
  • Training & Support: Provide ongoing training and support to sales teams, ensuring effective use of CRM tools to maximise potential.


Your skills and experience

  • Proven experience in CRM strategy, customer insights, and email marketing.
  • Strong knowledge of CRM platforms and customer data analysis tools.
  • Ability to develop and execute data-driven strategies that drive customer loyalty.
  • Excellent communication and collaboration skills, with the ability to work across multiple teams.
  • Experience in luxury brand environments is a plus but not essential.
  • A passion for customer experience and continuous improvement.


The successful candidate will play a pivotal role in the company and can look forward to an exciting career journey within the luxury goods industry.

To apply for the CRM Manager role simply send your CV and we will review it and contact you immediately. Your Talent Solutions is a recruitment company that specialises in projects and programmes.

  • CRM Manager

    1 month ago

    London , London, UK, United Kingdom Anthem Consulting Full time

    CRM & Email Marketing Manager – Managing the launch of a new CRM in a prestigious global law firm. London with hybrid working. Up to £75,000. This major global law firm has a great culture where innovation thrives. It is investing heavily in marketing technology and is looking for a CRM Manager to drive best practice around CRM, especially as they...

  • CRM Manager

    1 month ago

    London, Greater London, United Kingdom Blue Legal Full time

    Role OverviewBlue Legal is seeking a skilled CRM Manager to join their team. The successful candidate will be responsible for implementing, maintaining, and optimizing the firm's CRM system, Peppermint/Microsoft Dynamics.Key ResponsibilitiesCollaborate with the Business Development team to ensure data accuracy and streamline CRM processes.Develop and...

  • CRM Manager

    3 months ago

    London, United Kingdom Jamie Miller Recruitment Full time

    Our client, a market leading global business with an exciting data journey ahead are looking for a CRM Manager. This is an amazing opportunity for someone to lead the CRM function.THE ROLE OF CRM MANAGER:Specify, communicate, and measure against key CRM KPIs to drive improvements across CRM performance (incl. email performance & retention strategies)Create,...

  • CRM Manager

    4 weeks ago

    London, United Kingdom Jamie Miller Recruitment Full time

    Job Description Our client, a market leading global business with an exciting data journey ahead are looking for a CRM Manager. This is an amazing opportunity for someone to lead the CRM function. THE ROLE OF CRM MANAGER: Specify, communicate, and measure against key CRM KPIs to drive improvements across CRM performance (incl. email performance & retention...

  • CRM Manager

    3 months ago

    London,, UK, United Kingdom Jamie Miller Recruitment Full time

    Our client, a market leading global business with an exciting data journey ahead are looking for a CRM Manager. This is an amazing opportunity for someone to lead the CRM function.THE ROLE OF CRM MANAGER:Specify, communicate, and measure against key CRM KPIs to drive improvements across CRM performance (incl. email performance & retention strategies)Create,...

  • CRM Manager

    1 month ago

    london, United Kingdom Jamie Miller Recruitment Full time

    Our client, a market leading global business with an exciting data journey ahead are looking for a CRM Manager. This is an amazing opportunity for someone to lead the CRM function. THE ROLE OF CRM MANAGER: Specify, communicate, and measure against key CRM KPIs to drive improvements across CRM performance (incl. email performance & retention strategies)...

  • CRM Manager

    1 month ago

    London, United Kingdom WeAreAspire Full time

    CRM & Digital Transformation Specialist Salary: £50,000 Location: London Hybrid: Up to 3 days a week (flexi) About Us: We're partnered with a team who are driving transformative change through CRM and data analytics, working with enterprise-level clients in sectors like healthcare, insurance, and banking. They're looking for a CRM specialist who is ready...

  • CRM Manager

    1 month ago

    London, United Kingdom Anthem Consulting Full time

    CRM & Email Marketing Manager – Managing the launch of a new CRM in a prestigious global law firm. London with hybrid working. Up to £75,000.This major global law firm has a great culture where innovation thrives. It is investing heavily in marketing technology and is looking for a CRM Manager to drive best practice around CRM, especially as they launch...

  • CRM Manager

    4 weeks ago

    London, United Kingdom Anthem Consulting Full time

    Job Description CRM & Email Marketing Manager – Managing the launch of a new CRM in a prestigious global law firm. London with hybrid working. Up to £75,000. This major global law firm has a great culture where innovation thrives. It is investing heavily in marketing technology and is looking for a CRM Manager to drive best practice around CRM,...

  • CRM Manager

    1 month ago

    london, United Kingdom Anthem Consulting Full time

    CRM & Email Marketing Manager – Managing the launch of a new CRM in a prestigious global law firm. London with hybrid working. Up to £75,000. This major global law firm has a great culture where innovation thrives. It is investing heavily in marketing technology and is looking for a CRM Manager to drive best practice around CRM, especially as they launch...

  • CRM Manager

    2 months ago

    London, United Kingdom Phee Farrer Jones Full time

    CRM & Digital Transformation Specialist Salary: £50,000 Location: London Hybrid: Up to 3 days a week (flexi) About Us: We're partnered with a team who are driving transformative change through CRM and data analytics, working with enterprise-level clients in sectors like healthcare, insurance, and banking. They're looking for a CRM specialist who is ready...

  • CRM Manager

    1 month ago

    London, United Kingdom 3Search Full time

    CRM Operations Manager (3-Month Contract)£440-£480 per day OUTSIDE IR35Hybrid/North London (Remote for the right candidate)CRM migration project to MS DynamicsPet healthcare businessWe are working with a leading organisation in the pet health industry that is growing rapidly and embracing a digital expansion strategy. As part of this growth, our client is...

  • CRM Manager

    4 weeks ago

    London, United Kingdom 3Search Full time

    Job Description CRM Operations Manager (3-Month Contract) £440-£480 per day OUTSIDE IR35 Hybrid/North London (Remote for the right candidate) CRM migration project to MS Dynamics Pet healthcare business We are working with a leading organisation in the pet health industry that is growing rapidly and embracing a digital expansion strategy. As part of...

  • CRM Manager

    1 month ago

    london, United Kingdom 3Search Full time

    CRM Operations Manager (3-Month Contract) £440-£480 per day OUTSIDE IR35 Hybrid/North London (Remote for the right candidate) CRM migration project to MS Dynamics Pet healthcare business We are working with a leading organisation in the pet health industry that is growing rapidly and embracing a digital expansion strategy. As part of this growth, our...

  • CRM Manager

    1 month ago

    London,, UK, United Kingdom 3Search Full time

    CRM Operations Manager (3-Month Contract)£440-£480 per day OUTSIDE IR35Hybrid/North London (Remote for the right candidate)CRM migration project to MS DynamicsPet healthcare businessWe are working with a leading organisation in the pet health industry that is growing rapidly and embracing a digital expansion strategy. As part of this growth, our client is...

  • CRM Manager

    4 weeks ago

    London, United Kingdom 3Search Full time

    CRM Operations Manager (3-Month Contract)£440-£480 per day OUTSIDE IR35Hybrid/North London (Remote for the right candidate)CRM migration project to MS DynamicsPet healthcare businessWe are working with a leading organisation in the pet health industry that is growing rapidly and embracing a digital expansion strategy. As part of this growth, our client is...

  • CRM Manager

    1 month ago

    London, United Kingdom McDonald's Full time

    The Opportunity This role is an experienced and highly data proficient CRM Manager in our Marketing team at McDonald’s. It reports into our Senior CRM Manager and is critical shaping and delivering the CRM strategy and how we drive business value from our growing customer data asset. We have been investing heavily in creating more personalised...

  • CRM Manager

    1 month ago

    London, United Kingdom McDonalds UK (Corporate) Full time

    Job DescriptionThe OpportunityThis role is an experienced and highly data proficient CRM Manager in our Marketing team at McDonald’s. It reports into our Senior CRM Manager and is critical shaping and delivering the CRM strategy and how we drive business value from our growing customer data asset.We have been investing heavily in creating more personalised...

  • CRM Manager

    4 weeks ago

    London, United Kingdom Allies Group Germany GmbH Full time

    About the RoleAbout Allies of Skin: Allies of Skin is a forward-thinking skincare brand driven by science and a commitment to delivering high-performance products for a diverse, global audience. As we continue to grow, we are focused on building deeper relationships with our customers. We’re seeking a CRM Manager to help us grow customer loyalty and...

  • CRM Manager

    1 month ago

    london, United Kingdom EMR | Specialist in Marketing Recruitment Full time

    A financial services provider based in London is recruiting a CRM Manager to design and implement the CRM / cross-sell strategies for the defined geography. Responsibilities: Manage Salesforce Marketing Cloud platform , ensuring platform operates at efficiently as possible Conduct regular review meetings with partners, ensuring alignment on goals and...