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UK Incoming

4 months ago


Ipswich, United Kingdom AXA Group Full time

UK Incoming Policy Admin Assistant

Ipswich, UK

ProvidesupporttooverseasAXAcompaniesintheservicingoftheUK subsidiariesoftheirmultinationalClients, takingresponsibilityforarrangingcoveronproperty, motorandliabilityprogrammes.

DISCOVERyour opportunity

What will your essential responsibilities include?

·Liaise with Producing Offices regarding referral documentation

·Maintain and control multiple mailboxes, ensuring timely replies & actions

·Manage good working relationships with all stakeholders and handle escalations

·Maintain accurate up to date files of policy wordings, certificates and endorsements.

·Ensure Clients & Brokers receive their documents in a timely manner.

·Provide reports to the UK Incoming Team and Operations Manager

You will report to the Operations Manager, UK 

SHARE your talent

We’re looking for someone who has these abilities and skills:

·Attention to detail will be required when reviewing emails & policy documenations

·Clear communication needed when liaising with stakeholders

·Will need to be highly adaptable and comfortable with both working on your own initiative and as a keen team player too

·Develop and maintain good working relationships with the stakeholders within the business

·Demonstrate commitment to providing the highest level of service to clients/brokers/AXA Companies

·Recognise work priorities and organise time effectively, raise any potential delays to the Manager

·Be capable of using Microsoft Word and Excel to a good standard

FIND your future

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

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