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Planning Coordinator

4 months ago

Manchester, United Kingdom Stannah Full time

We have a fantastic opportunity for a Planning Coordinator to join the National Planning team on a 12 month fixed term contract. This is a Hybrid/ remote vacancy, but you must be in a commutable distance to Audenshaw.

In the role you will effectively plan the distribution, installation and removal of new and reconditioned stairlifts into local authority and private markets of the UK utilising direct and sub-contract resources.

The ideal candidate will be comfortable in managing their own workload, whilst also having the ability to plan and prioritise work. They will have excellent communication skills, be great problem solvers and always be on the look out for improving business processes. Alongside this the successful candidate will also have a keen focus on delivering first class customer service, work well under pressure and will be flexible on covering different parts of the UK on a regular basis.

Responsibilities:

  • Plan installations and other relevant jobs.
  • Communicate effectively with customers regarding all aspects of the installation.
  • Notify customers of the details of all jobs booked.
  • Assign jobs to engineers and communicate any changes as required.
  • Support Planning Team Lead.
  • Answer incoming calls, assisting with queries relating to installations and planning.
  • Update relevant databases and maintain suitable records.
  • Update work methods and general housekeeping as required.
  • Fully engage in continuous improvement activities to enhance the efficiency and effectiveness of our operations.
  • Reviewing relevant KPI’s and identifying ways to consistently achieve business targets and improve performance.
  • Flexibility covering various areas across the UK as required.

Requirements / Qualifications

  • IT Computer Skills, including knowledge of Microsoft Office Package.
  • Good working standard of English and Maths

Company Information:

Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence.

Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services.

Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect.

Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community

Benefits Include:

  • Competitive Salary, paid on a monthly basis
  • Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits
  • 25 days holiday, plus bank holidays
  • Holiday scheme to buy extra days’ annual leave
  • Pension Scheme. Matched contribution/salary sacrifice
  • SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more
  • Life Assurance Scheme
  • Long Service award scheme, with holiday benefit
  • Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more
  • Employee Assistance Programme. A workplace initiative to support and enhance well-being
  • Enhanced maternity and paternity provision
  • Free parking

We reserve the right to close this vacancy early if we receive high numbers of applications for the role.

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