Housekeeper - Belfast

1 month ago

Belfast, United Kingdom room2 Full time
Housekeeper - Belfast

room2 is the world's first hometel brand; designing beautiful net-zero hotels which enable both our guests and employees to become the best version of themselves, whilst giving more than we take to our local & global communities. We are a family-run organisation focussed on providing world-class guest experiences and with a pipeline of growth to 2030 it's a great time to start your journey with us.


What's in it for you:

We're a team of people-focussed individuals, creating an environment where our guests and team always feel comfortable and able to be their best. You'll also receive:

  • 1 free night stay at any of our properties per year, with generous employee discount thereafter

  • Competitive salary and discretionary bonus scheme

  • Pension scheme

  • Loyalty rewards and referral bonuses

  • Company sick pay scheme

  • 2 paid volunteer days per year and annual fundraisers for charities aligned to our core pillars

  • Additional annual leave with length of service

  • Cycle to work scheme use of gym facilities in our hotels

  • Access to activity workshops we host for our guests and the community

  • Employee Assistance Programme for you and your immediate family

  • Regular social activities including monthly people & planet focused engagement activities

  • Personal development programmes and opportunities to grow as we do


Key Responsibilities

As a Room Maker, it's your role to ensure every guest who enters our hometel has a positive and memorable experience. It is a fantastic opportunity for a dedicated individual to join at an exciting time. As our Room Maker, you will know and understand what it means to be part of a team that delivers an amazing experience to guests and always exceeds their expectations. You will be expected to achieve a level of service through the constant monitoring of our established brand standards.


People

Your role will involve:

  • Changing towels, bed linen, vacuuming, buffing, mopping

  • General cleaning of all rooms in the apartments

  • Replenishing items such as shower gel, shampoo, soap, toilet rolls and welcome pack items

  • Checking apartments to ensure everything is in working order

  • Carry out full inventory checks of apartments and replace any missing items

  • A good understanding of COSHH

  • Previous housekeeping experience is essential

  • A good command of English

  • Be well-presented and tidy

  • Excellent communication skills to be able to deal with guests and customers

  • Outstanding attention to detail


Places

  • Have a keen eye on what is happening in our community

  • Always keep an eye out for new business opportunities

Planet

  • Help with the continued effort to deliver zero waste

  • Follow all company policies on recycling

  • Attend and contribute to our Team Planet events

Direct Reports

  • No Direct Reports

This job description should be taken as a general guide and Lamington Group reserves the right to update and amend it in keeping with operational requirements, which may change from time to time.

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