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Assistant Front of House Manager

4 months ago

Glasgow, United Kingdom Glasgow Argyle Hotel, Signature Collection by Best Western Full time
Assistant Front of House Manager Glasgow Argyle Hotel, Signature Collection by Best Western

The Opportunity

As part of our front office management team, you will be the first contact for many of our guests that arrive at our hotels.

YOUR focus will be making sure the team is responsible for greeting our guests and ensuring their arrival experience is smooth and effectively managed. YOU will motivate the team through a positive and engaging culture to deliver exceptional hospitality service.

Our culture is all about our people, we want you to be you and we want you to let your personality shine through so you can engage in conversation with guests, making them feel welcome and most importantly making our guests smile.

Benefits

  • Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
  • Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
  • Refer a friend scheme from £500 to £1000 per referral.
  • Hospital Plan.
  • Online Health Portal.
  • Eye Care.
  • Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
  • Pension Scheme.
  • Free meals on duty.
  • Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.

Ideal Candidate

  • YOU will be passionate about hospitality that’s a given
  • Experience in delivering exceptional customer service.
  • YOU will have at least 12 months management experience of working within a busy hotel front office environment.
  • Will have an authentic and passionate approach.
  • The ability to create a positive culture within the team.
  • Ability to drive and motivate teams with the ability to recognise and develop future stars.
  • Strong communication skills

Hotel

Glasgow Hotel, part of the Signature Collection by Best Western, tastefully combines old and new architecture and stands out on the Glasgow skyline running close to the River Clyde and located in the heart of vibrant Glasgow.

Literally seconds from junction 19 of the M8 and 300m from Anderston railway station and less than a mile from Glasgow Central and Glasgow Queen Street train stations.

The hotel boasts 141 bedrooms including 16 family rooms 12 self-catering studio apartments, Six meeting rooms with capacity for up to 160 delegates and an Indoor 15m swimming pool, gym and beauty treatment rooms.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.