Current jobs related to Case Administrator - York - Brook Street

  • Case Administrator

    2 weeks ago

    York, York City, United Kingdom Brook Street UK Full time

    Job Title: Case AdministratorJob Summary:We are seeking a highly organized and detail-oriented Case Administrator to join our team at Brook Street UK. As a Case Administrator, you will be responsible for providing administrative support to our case management team.Key Responsibilities:Provide administrative support to the case management team, including data...

  • Case Administrator

    2 weeks ago

    York, York City, United Kingdom Brook Street UK Full time

    Job Title: Case AdministratorJob Summary:We are seeking a highly organized and detail-oriented Case Administrator to join our team at Brook Street UK. As a Case Administrator, you will be responsible for providing administrative support to our case management team.Key Responsibilities:Provide administrative support to the case management team, including data...

  • Case Administrator

    2 weeks ago

    York, York City, United Kingdom Brook Street UK Full time

    Job Overview**Job Title:** Case Administrator**Job Summary:** We are seeking a highly organized and detail-oriented individual to join our team as a Case Administrator. As a key member of our National Probation Service, you will play a vital role in supporting the delivery of probation services to clients.**Key Responsibilities:**Provide administrative...

  • Case Management Administrator

    1 month ago

    York, York City, United Kingdom Brook Street UK Full time

    Job OverviewPosition: Case Management Administrator (AO) - Band 2Company: Brook Street UKWorking Hours: 37 hours per week, Monday to Thursday from 9am to 5pm, and Friday from 9am to 4:30pm.Type: Temporary roleCompensation: £11.44 per hourRole Requirements: - Security vetting and clearance are necessary for this position, which may take 1-3 months to...

  • Administrative Case Coordinator

    4 weeks ago

    York, York City, United Kingdom Brook Street Full time

    Position Overview:As an Administrative Case Coordinator, you will play a crucial role in supporting the operational functions of the National Probation Service. This is a full-time, temporary position that offers a structured workweek of 37 hours, providing a balanced environment for professional growth.Key Responsibilities:1. Deliver comprehensive...

  • Administrative Case Coordinator

    4 weeks ago

    York, York City, United Kingdom Brook Street Full time

    Position Title: Case Administrator (AO) - Band 2Client: Brook StreetWorking Hours: 37 hours per week, Monday to Thursday 9am-5pm, Friday 9am-4:30pmRole Type: Ongoing temporary positionCompensation: £11.44 per hourSecurity Requirements: Vetting and security clearance is mandatory for this position and may take 1-3 months to finalize prior to commencement.Key...

  • Case Administration Assistant

    2 weeks ago

    York, York City, United Kingdom Brook Street UK Full time

    Job Summary:We are seeking an experienced Administrative Support Officer to join our team at Brook Street UK. As an Administrative Support Officer, you will provide administrative support through efficient processes, maintaining administration systems within specified timescales.Key Responsibilities:Provide an effective and efficient first point of contact...

  • Case Administrator

    3 months ago

    York, United Kingdom Ministry of Justice Full time

    Salary 1 - £20,126 - £24,225 Number of jobs available 1 - 1 Detail of reserve list 1 - 12 Months Region 1 - Yorkshire and the Humber City/Town 1 - York Building/Site 1 - NPS 108 LOWTHER STREET YORK, YO31 7WD Grade 1 - Other Organisation Grade for HMPPS 1 - NPS Pay Band 2 National Post Type 1 - Permanent Working Pattern 1 - Full Time, Part...

  • Case Management Specialist

    2 weeks ago

    York, York City, United Kingdom Brook Street UK Full time

    Job Title: Case AdministratorJob Summary:We are seeking a highly organized and detail-oriented Case Administrator to join our team at Brook Street UK. As a Case Administrator, you will be responsible for providing administrative support to our case management team.Key Responsibilities:Provide administrative support to the case management team, including data...

  • Case Management Specialist

    2 weeks ago

    York, York City, United Kingdom Brook Street UK Full time

    Job Title: Case AdministratorJob Summary:We are seeking a highly organized and detail-oriented Case Administrator to join our team at Brook Street UK. As a Case Administrator, you will be responsible for providing administrative support to our case management team.Key Responsibilities:Provide administrative support to the case management team, including data...

  • Case Administrator

    3 months ago

    York, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 343545**Salary**: - £20,126 - £24,225- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time, Part-time**Number of jobs available**: -...

  • Offender Management Unit

    3 months ago

    York, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 305300**Salary**: - £28,477**Job grade**: - Executive Officer- HMPPS Band 4**Contract type**: - Permanent**Type of role**: - Risk Management**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to know Location - This position is based at...

  • Student Administration Officer

    3 days ago

    York, United Kingdom University of York Full time

    Role You will be part of Student Administration and Academic Affairs as an officer responsible for delivery of key areas of work and the implementation of associated policies, including contributing to service improvement activity. These roles will focus principally on supporting the work of the Special Cases and Complaints team, which handles student...

  • Case Admin

    2 months ago

    York, United Kingdom Brook Street Full time

    Case Administrator (AO) - Band 2 York National Probation Service " Client: National Probation Service " Hours: 37 hours per week, Monday to Thursday 9am-5pm Friday- 9am- 4:30pm " On-going temporary role " Pay rate: £11.44 Vetting and security clearance is required for this role and can take 1-3 months to complete before starting. A full-time temporary...

  • Case Admin

    2 months ago

    York, United Kingdom Brook Street UK Full time

    Case Administrator (AO) - Band 2 York National Probation Service' Client: National Probation Service' Hours: 37 hours per week, Monday to Thursday 9am-5pm Friday- 9am- 4:30pm' On-going temporary role' Pay rate: £11.44Vetting and security clearance is required for this role and can take 1-3 months to complete before starting.A full-time temporary position...

  • Case Admin

    2 months ago

    York, United Kingdom Brook Street UK Full time

    Case Administrator (AO) - Band 2 York National Probation Service' Client: National Probation Service' Hours: 37 hours per week, Monday to Thursday 9am-5pm Friday- 9am- 4:30pm' On-going temporary role' Pay rate: £11.44Vetting and security clearance is required for this role and can take 1-3 months to complete before starting.A full-time temporary position...

  • Administrative Coordinator

    2 weeks ago

    York, York City, United Kingdom Brook Street UK Full time

    Job Summary:We are seeking an experienced Administrative Support Officer to join our team at Brook Street UK. As an Administrative Support Officer, you will provide administrative support through efficient processes, maintaining administration systems within specified timescales.Key Responsibilities:Provide an effective and efficient first point of contact...

  • Administrative Support Officer

    2 weeks ago

    York, York City, United Kingdom Brook Street UK Full time

    Job Summary:We are seeking an experienced Administrative Support Officer to join our team at Brook Street UK. As an Administrative Support Officer, you will provide administrative support through efficient processes, maintaining administration systems within specified timescales.Key Responsibilities:Provide an effective and efficient first point of contact...

  • Administrative Support Officer

    2 weeks ago

    York, United Kingdom Brook Street UK Full time

    Job Summary:We are seeking an experienced Administrative Support Officer to join our team at Brook Street UK. As an Administrative Support Officer, you will provide administrative support through efficient processes, maintaining administration systems within specified timescales.Key Responsibilities:Provide an effective and efficient first point of contact...

  • Administrative Support Officer

    2 weeks ago

    York, United Kingdom Brook Street UK Full time

    Job Summary:We are seeking an experienced Administrative Support Officer to join our team at Brook Street UK. As an Administrative Support Officer, you will provide administrative support through efficient processes, maintaining administration systems within specified timescales.Key Responsibilities:Provide an effective and efficient first point of contact...

Case Administrator

4 months ago

York, United Kingdom Brook Street Full time

Have you ever wanted to work for the civil service? Do you enjoy admin-based roles? If so, then please read on as we are looking for administrators to join our client the national probation service

  • Client: NPS - York City Council YO1
  • Hours: 37 hours per week, Monday to Thursday 9am-5pm Friday- 9am- 4:30pm
  • On-going temporary role
  • Pay rate: £11.44ph

A full-time temporary position has come available with the National Probation Service

The Role:

To provide administrative support through efficient processes, maintaining administration systems within specified timescale. To provide an effective and efficient first point of contact with all visitors, telephone callers and undertake case administration functions in accordance with service policy and procedures. You will also provide cover for an effective and efficient reception and telephone enquiry service. Please note you may come across challenging individuals

Responsibilities:

  • Responsible for setting up and maintaining accurate offender and victim information on relevant approved databases.
  • Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.
  • Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
  • Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail.
  • Provide cover for an effective and efficient reception and telephone enquiry service " Act as single point of contact within unit for specialist area of work as required " Deal fairly, effectively and firmly with a range of Service users, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.
  • Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.
  • Carry out enforcement administration as required.
  • Where necessary, issue petty cash /vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
  • Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.
  • Report faulty equipment and / or materials to Manager and arrange for replacement/ repair as agreed.
  • Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
  • Undertake specific Visor administration tasks in accordance with the procedures " Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and, distributing notes/minutes and action points " Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required.
  • Provide cover within the unit and to other units within the LDU and Division as appropriate.
  • Carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policies " Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes.
  • To work within the aims and values of NPS and NOMS

Skills required:

  • Knowledge of word, excel, email eg Outlook, (PowerPoint optional), internet.
  • Online training will be provided to enable search and navigation of NPS electronic case recording system.
  • Admin experience
  • Good communication skills
  • Able to work with challenging customers

If this sounds of interest, then please apply

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.