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Healthcare Support Worker

1 month ago

Torquay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

Job summary

EAU4 is a friendly 24 bedded short stay ward. We take medical patients and have close contact with both our Emergency department and the Acute Medical Unit to create flow between our areas.

Our aim is to facilitate high quality care whilst focusing on discharge planning early on or transferring patients to specialist wards if needed.

Working with the multi-disciplinary team, as a Healthcare Support Worker you will be responsible for assisting the nursing staff to improve and maintain high standards of care, health and well-being of patients through assessment, treatment and rehabilitation.

This is a fast-paced department and would benefit from someone who is looking for a challenge and has experience in an acute setting.

Main duties of the job

To act with professionalism and integrity, being a role model to those around us and ensuring everyone has an equal opportunity.

To provide a service that is tailored to meet the needs of the individual and to understand what our patients/customers need and be adaptable and responsive

To provide a high quality customer service which complies with relevant legislation and NHS Employment check standards.

To be honest and learn from mistakes, and help to create a "no-blame" culture were people feel able to share and learn from experiences together

To work as part of a team demonstrating effective communication, and working collaboratively with colleagues inside and out of the department.

Patient comfort and well being are paramount.

Achieving high standards of care.

Working as part of and contributing effectively to team working

About us

Why work with us

We work in an integrated way with allied health care professionals within the locality, and are a motivated and caring team to both patients and colleagues.

The team is flexible and promotes a health work/home life balance. Therefore, your package with us includes a lot more than just your pay.

Listed are a few of the additional benefits that are available to you as an employee:

NHS Pension Scheme Childcare at our day nursery Generous Holiday Entitlement, starting at 27 days a year (for full time workers) plus bank/public holidays Staff Discounts Career development and training opportunities Employee Support - Staff have access to a 24-hour helpline

Our people are caring, committed, inclusive and focussed on quality. We focus on solutions and people's strengths. We encourage outside the box thinking and embrace innovation and change wherever it can drive improvement.

If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to Team Torbay and South Devon.

Job description

Job responsibilities

Undertake direct patient care, in support of, and under the delegation of the Registered Nurse, and document care given as required Assist in the reception and admission of patients Monitoring and maintaining fluid balance records, food and weight charts as required for individual patients under the direction of a Registered Nurse, recording and reporting findings as required Use equipment competently following training Escort patients to other departments/hospitals for investigation or treatment as necessary, ensuring relevant paperwork/x-rays are available

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

Person Specification

Role Requirement

Essential

Proven relevant and recent experience gained within the care sector To demonstrate experience in a caring environment in or outside of the workplace Be able to work flexibly at short notice and at busy times in order to provide a 24 hour service. Excellent communication skills and team working ability Able to demonstrate a good level of literacy, numeracy, verbal and written skills

Desirable

Recent patient-facing acute care setting experience Previous knowledge of hospital computer systems Basic IT skills