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Engagement Manager

4 months ago


Birmingham, United Kingdom HSBC Full time

Engagement Manager - DBS

Sheffield/Birmingham- Hybrid

Some careers shine brighter than others. 

If you’re looking for a career where you will be respected as an individual and valued for the contributions you make, join HSBC and discover how diversity drives our success. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. 

Under the guidance of the Senior Engagement Manager, DBS Engagement, and working with the Senior Communications Consultant for Group Internal Communications, you will help drive employee engagement in line with the communications vision and priorities across the DBS functions and markets..

You will have responsibility for contributing to and supporting DBS internal communications plans, projects, policies, and campaigns linked to the strategy, purpose, and transformation agenda. You will work as part of an integrated, flexible team that uses agile and traditional working methods to support a wide range of DBS programmes and initiatives.

You will support the tactical runway of engagement activities, including the internal and external events programme (virtual and in-person) and digital communications channels for DBS. In line with the strategic communications plan, and working closely with the Senior Engagement Manager, you will have responsibility for communications planning, content creation, filming, development, and maintenance of channels and producing and distributing agreed communication activities.

You are expected to have good generalist internal communications skills, with the desire to constantly build new capabilities and enhance your knowledge.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you will:

Support the tactical runway of DBS engagement activities in line with HSBC’s global purpose and strategy, and DBS business priorities. Support the planning and delivery of global campaigns, including the development of key messages, visual materials, collateral, and measurement through content gathering from across DBS Support the development of internal communications products, techniques and channels. Provide support and guidance on communication and engagement activity across DBS. Contribute to development and management of global communications channels including Digital Workplace (intranet, mobile, internal social media).  Requirements

To be successful in this role you should meet the following requirements:

Have prior experience within communications/engagement. Experience understanding business issues and devise engagement solutions that deliver results, constructing fresh approaches where appropriate and making connections to other issues. Experience creating articles, communications, newsletters. Experience working within an ambiguous environment, prioritise and reconcile competing demands and resolve complex issues. Ability to work quickly, managing time and multiple priorities effectively. Excellent stakeholder management skills, including the ability to work confidently and effectively with senior executives across regional/global geographies

This role is based in Grosvenor House, 1 Wellington Street, Sheffield, S1 4NB or Birmingham, Hybrid.

Opening up a world of opportunity

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our