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Housekeeper / Cleaner - Service Excellence

4 months ago

Cumbria, United Kingdom Center Parcs Full time

Housekeeper / Cleaner - Service Excellence

At Center Parcs all our accommodation has been designed and built to the highest standards, so we need a team to uphold these standards and exceed guest expectation. Our Housekeeping team is responsible for maintaining more than 700 units of accommodation; from apartments and penthouses to Lodges and Treehouses, and for looking after our public areas and office spaces, so no two days are the same. That’s why it’s the largest team on each village.

Service Excellence is a multi-functional, centralised service that sits within Housekeeping Accommodation. It’s directly accountable for a range of key operational tasks and activities, and your input in this Division will have a visible and measurable impact on the continuing delivery of a high-quality guest experience.

HOUSEKEEPER / CLEANER– SERVICE EXCELLENCE | £11.60 Per Hour

This role involves carrying out cleaning duties in our accommodation units, this could include; stripping and making beds, cleaning bathrooms and kitchens, dusting, vacuuming, and sweeping patios. You will also be liaising with our guests to ensure swift service recovery to aid a memorable stay as well as the preparation and upkeep of zone bases after change over days.

HOURS OF WORK

This is a part-time role, working 48 hours per 4 week period. Shifts will typically be Mondays and Fridays only from 3.30pm to 10pm.

ABOUT YOU

You don’t need any experience in cleaning as full training will be provided and you will be surrounded by a supportive team.

If you can bring the following qualities and skills then we’d love to hear from you:

An awareness of general standards of cleanliness Pre-empts problems and seeks to find solutions Good communication skills – confident to talk to guests and your colleagues Excellent attention to detail Friendly, genuine and warm Works well with others in a team

ABOUT THE BENEFITS

Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:

Colleague Bonus Scheme Pension Scheme with Life Assurance Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers Free use of our leisure facilities Discounted Center Parcs breaks 20% discount in our restaurant and retail outlets Access to Perks at Work Portal - offering a wide range of retail and leisure discounts An Employee Assistance Program - providing support on financial, health and legal matters Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications