High Intensity User Case Worker
2 weeks ago
Detailed job description
and main responsibilitiesTo view the main responsibility, please see the attached the Job Description and Person Specification.
Person specification
Education/ Qualifications
Essential criteria
Degree qualification or proven ability of working to a degree level with relevant experience in the NHS/Social Services Evidence of formal/informal management training e.g. disciplinary/grievance, recruitment and retention, managing absence, finance and budget management
Desirable criteria
Evidence of theoretical knowledge and practical experience in a wide variety of specialist issues such as social law, immigration and continuing care rights
Knowledge
Essential criteria
Experience of discharge planning within the acute setting Previous experience of working within a multidisciplinary team Experience of working with older people and their specific needs
Desirable criteria
Experience in the management of change within teams
Skills, Abilities and Attributes
Essential criteria
Ability to problem solve and make decisions Excellent communication and documentation skills are pivotal to this role Ability to deal with conflict and stressful situations-
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