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Global E-commerce Manager

4 months ago


Solihull, United Kingdom Gymshark Full time

OVERVIEW:

Are you our next Global E-commerce Manager? Were looking for someone to join our Digital Marketing team to be responsible for leading a team of global E-commerce specialists in the creation and execution of global e-commerce strategies across website and app. We are looking for an e-commerce professional to drive our primary growth metrics, supporting business success and ensuring that we deliver best-in-class customer experiences across our global e-commerce touch points.

WHAT YOU'LL BE DOING:

Overseeing the day-to-day strategic management of our global e-commerce stores across website and app to drive best-in-class online user experiences focusing on new product launches, marketing campaigns and trading activations in line with the commercial and marketing calendars.Working with Insights, the Global E-commerce Optimisation Manager and the wider E-commerce team, to continuously analyse customer behaviour, developing regular reports to optimise performance against core metrics.Liaising with the Global E-commerce Optimisation Manager to co-ordinate implementation of the testing and optimisation strategy to drive uplift in core performance.Building a strong understanding of the commercial performance across the regions you are responsible, working closely with our Commercial & Merchandising teams to align on product visibility and availability.Working hand in hand with Digital Product and Tech to inform the wider Product roadmaps, leveraging through the execution of new site features and functionality that enhances the user experience.Assisting the Global Head of E-commerce in devising and executing e-commerce strategies to drive commercial success.Developing a deep understanding of the tech support tools available to you to deliver best in class user experiences e.g. Shopify, Algolia, Contentful, Google Analytics.Working collaboratively across the business to constantly improve and sharpen processes that impact e-commerce content delivery e.g. product launches, data quality, new martech integration.Managing a team of e-commerce executives, providing on-going coaching and development to encourage high performance and support best-in-class delivery.

WHAT YOU'LL NEED:

Essential Criteria:

Extensive experience in e-commerce with demonstrable track record in developing and leading global e-commerce teams, across key markets including UK & US.Proven background in running a fast-paced e-commerce store with strong knowledge of a front-end CMS e.g. Shopify Plus.Solid data analytics skillset, experienced in reporting and optimisation using associated tools e.g. Google Analytics, Algolia or other AI based optimisation tools.High attention to detail and a strong customer and commercial mindset.Ability to work cross-functionally with strong stakeholder management skills.Understanding of digital marketing techniques including SEO.

WHAT YOU COULD ALSO HAVE:

A similar industry background; either sports/fashion apparel or E-Commerce is preferred but not essential. 

This is a hybrid global role based out of our UK headquarters in Solihull. You will be managing team members based both in the UK and US and as such you will be expected to travel to our New York office as required. 

CLOSING DATE: Wednesday 5th June

BELONGING AT GYMSHARK.

Our mission is to be a place where everyone belongs. Were an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. Were committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If youd like to request a reasonable adjustment please email . 

ABOUT US.

Were here to unite the conditioning community. We believe that putting the sweat in today, prepares us for tomorrow. So, we give people the tools they need to reach further, go faster, be stronger. We celebrate those who show up for themselves to be their physical or mental best, whatever that means for them. Its what we want for our community, and our team. A team thats growing rapidly around the world. A collective of talented individuals working together to invent Gymsharks future. Our plans are ambitious, and were looking for people who want to join us for the ride our growth will be your growth.

THE PERKS.

Competitive Win Together, Lose Together Bonus
Choice of Private Medical Insurance or Healthcare Cash Plan, paid for by us
25 days holidays + your birthday and all the Bank Holidays which can be substituted and taken whenever you want.
A truly Flexible Working Culture
A collaborative, creative and inspiring working environment
Employer pension contributions up to 7%
Life Assurance at four times your basic salary
50% Gymshark Discount
Gymshark Gift Card for each year of service
Financial, Physical and Mental Wellbeing Support
Great Training and Learning Resources
Choice of hardware and access to the best software
Paid time off when youre physically and mentally unwell
Very Generous Family Leave package we support you extending your family
Refuel - Healthy fresh food at GSHQ
️️ Lifting Club (LC) Gym Membership
Free monthly massages
Beauty and Barber facilities
Free on-site parking

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